Regus Employee Reviews
Out of 281 Regus employee reviews, 40% were positive. The remaining 60% were constructive reviews with the goal of helping Regus improve their work culture. The Operations team, with 87% positive reviews, reports the best experience at Regus compared to all other departments at the company. The Customer Support team offered the most constructive feedback, with 53% of that department's reviews constructive in nature.
What does the leadership team need to get better at?
doing their jobs, quite simply. our deputy is always stressed bc our city manager doesnt do anything
No clear understanding of how the outside market views the organization. Spineless jellyfish with no backbone.
Thinking about humans as human beings.
Communication, accountability, understanding data science and how to utilize
Everything, they hate it like us
Why do you feel undervalued and what would make you feel better about your compensation?
the folks here are constantly trying to cut pay with no warning and for no reason. itll take a month of back & forth to get anyone to acknowledge this, and longer still for the promised backpay to come through.
Nothing at this point except a new job.
Salary is not commensurate with required tasks. No opportunity to grow and lack of opportunity to take PTO that we have earned.
Worked to the bone, put under crazy about of stress & treated like a number
Regus needs to hire consultants to fix the way they do business and the way that they treat their customers and employees and they know exactly why.
What do your coworkers need to improve and how could you work together better?
A new career and exposure to organizations outside of Regus.
New management is the first and most important step
Coworkers need to colectively say no to this company adding on more duties for no more pay.
Everything is done by teams, they are all going through hell with you
They need to quit working there.
What needs to change to make the company culture better?
better pay, better support for teams, competent leadership, a real IT and marketing department, transparency across the board.
new leadership across the board for all c-suite individuals
Company is restructuring and leaving centers to be run by one person that is burnt out. Centers need 2 qualified people running them.
They need to scrap the whole business model and leadership and start from scratch. It is a poorly run company and thats a massive understatement.
Treat your customers/ clients better as well
Review from Admin Dept
What would you improve about your company's interview process?
Nothing to share that is helpful
Transparency, professionalism, candor, nothing left to say
Better pay and listen to concerns
Review from Customer Support Dept
What's going wrong and how can it be improved?
everything, and again - mostly support, but also more resources and delegation
they do not care about long standing customers or anyone for that matter.
Eveyrhing bc they dont value people. Use industrious
Transparency, listening, proactive vs reactive
Too much to name. They know what they're doing.