Responsive Employee Reviews
Out of 1747 Responsive employee reviews, 93% were positive. The remaining 7% were constructive reviews with the goal of helping Responsive improve their work culture. The IT team, with 100% positive reviews, reports the best experience at Responsive compared to all other departments at the company. The Operations team offered the most constructive feedback, with 10% of that department's reviews constructive in nature.
What does the leadership team need to get better at?
speaking to staff, attempting to build culturally responsive environments
Review from Customer Success Dept
Listening and enacting the things discussed.
Review from Customer Support Dept
Pathetic decisions made overnight which are not favorable for everyone
Review from Sales Dept
Engage more with the team (including skip level meetings as a regular occurrence), listen to challenges that are occurring and work with the team towards real fixes, bring salary ranges up to industry standard, offer pathways for continuous improvements, mentoring for those new to management roles
Review from Customer Success Dept
promoting from within the company and providing pathways to achieve that
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Market compensation and my peers and acquaintances who has the same experience or lesser than me are paid well, I feel I'm underpaid, looking for a better compensation which boosts my confidence level and strive much more for the company.
Review from Engineering Dept
Compared to other startup/SaaS employers, we are not paid nearly enough. I'd like to see a minimum salary of $80k annually, as well as options for bonus compensation. Our benefits could be better as well - i.e. more wellness focused perks, gym reimbursement, paid internet, coworking space stipend...
Review from Customer Success Dept
our insurance for a family would be an entire paycheck. additionally, jobs are listed at currently higher than the highest compensation we could've gotten before with current employees not receiving raises to account for this.
Review from Customer Success Dept
The company has job posting that are offering higher salaries than the current employees in the roles they are hiring for.
Review from Customer Support Dept
No matter how hard i work there is no pay compensation compared to someone that does just what they have to do. I also don't get the idea of
Review from Customer Success Dept
What do your coworkers need to improve and how could you work together better?
I am not sure, but we need a change.
Review from Sales Dept
No team sync, no team bonding.
Review from Sales Dept
Some of my coworkers have very poor communication skills
Review from Customer Support Dept
Coworkers are doing fine, we all work together quite well.
Review from Product Dept
They continue to use surveys like this to say that the company is great while not being willing to be honest about the struggles their peers face. There's no one you can talk to about race or microagreesions at RFPIO without someone using Comparably as a way to say "Your issues are isolated to you."
Review from Customer Success Dept
What needs to change to make the company culture better?
They need to make fair decisions
Review from Sales Dept
Sales leadership needs to train their reps properly, engage in active training and coaching with their reps, increase their sense of urgency, accountability, and follow through with initiatives as leaders. Many many sales reps feel like there is zero direction from managers and especially the VP.
Review from Sales Dept
RFP360 Business Unit as a whole seems to stand on an island. It needs better accountability and proper leadership. Communication down and across the organizational tree needs to improve.
Review from Product Dept
Follow through and accountability at all levels, but particularly the management and VP level. There is never accountability or follow through from leadership, so even when something IS important, it's treated just as unimportant by the front line as everything else. Do less. Follow through more.
Review from Sales Dept
Founders need to turn company over to true leaders, not the yes men and one women they have currently
What would you improve about your company's interview process?
There aren't any Interviews reviews of Responsive yet.
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What's going wrong and how can it be improved?
the environment is not conducive to ensuring long term retention. I am not valued as a person nor do I feel like my colleagues are cared for as people.
Review from Customer Success Dept
I have no idea because nobody here listens to us
Review from Sales Dept
RFPIO leadership and VPs should really consider who they put in a management position. Team managers should not be managing with an ego or be driving team members with their own agenda. Rather managers should relay the goals and strategy of the overall company to their team.
Review from Sales Dept
My organization does not seem like it cares about setting a standard of excellence or enabling those with the knowledge to drive the organization forward.
Review from Product Dept
A bit clearer direction would be helpful, but otherwise there's nothing wrong. I just don't get excited about working.
Review from Product Dept
What would you most like to see improved at your company?
There aren't any Outlook reviews of Responsive yet.
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