Responsive Employee Reviews | Comparably
Responsive Claimed Company
Responsive is a cloud-based response management platform and the industry's first AI-enabled solution, trusted by some of the world's smartest companies to share knowledge, collaborate, and digitally transform their response processes. More than 300,000 users in 120 countries rely on Responsive to manage their responses, at companies like Zoom, Lyft, WesternUnion, Google, Microsoft, LinkedIn, Salesforce, and Adobe. Responsive was recognized on Comparably’s 2020 list of Best Companies for Professional Development, Best Leadership Teams, Best Work-Life Balance, and Best Perks & Benefits. If you’re someone willing to bring new ideas to the table, think outside the box, and do what it takes to get things done… you’ll fit right in. Join us — and unlock your potential. read more
EMPLOYEE
PARTICIPANTS
263
TOTAL
RATINGS
7423
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Responsive Employee Reviews

Out of 1747 Responsive employee reviews, 93% were positive. The remaining 7% were constructive reviews with the goal of helping Responsive improve their work culture. The Design team, with 100% positive reviews, reports the best experience at Responsive compared to all other departments at the company. The Operations team offered the most constructive feedback, with 10% of that department's reviews constructive in nature.

What do you like best about the leadership team?

Leadership Reviews

The leadership team takes employee feedback seriously. We have a company value of being able to speak up and share how the organization can improve both our experience as employees as well as our customers' experiences.

Review from Marketing Dept

Polite, Flexible, Great guiders, Friendly

Review from Engineering Dept

The way of guidance and approach to solutions we discuss is very humble and motivates us to play bigger.

Review from Engineering Dept

They truly are "People Managers"

Review from IT Dept

Very focus and employee centric team

Review from Marketing Dept

What does the leadership team need to get better at?

Leadership Reviews

speaking to staff, attempting to build culturally responsive environments

Review from Customer Success Dept

Listening and enacting the things discussed.

Review from Customer Support Dept

Pathetic decisions made overnight which are not favorable for everyone

Review from Sales Dept

Engage more with the team (including skip level meetings as a regular occurrence), listen to challenges that are occurring and work with the team towards real fixes, bring salary ranges up to industry standard, offer pathways for continuous improvements, mentoring for those new to management roles

Review from Customer Success Dept

promoting from within the company and providing pathways to achieve that

Review from Customer Support Dept

What is the best part about your compensation package?

Compensation Reviews

Competitive compensation that rewards hard work, professional development and a get it done mindset.

Review from Marketing Dept

Combinedly it is good to have the salary package

Review from Engineering Dept

Flexible and Very Tax friendly

Review from HR Dept

Commissions based on target achievements

Review from Business Development Dept

The best part is yearly Bonus

Review from Product Dept

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

Market compensation and my peers and acquaintances who has the same experience or lesser than me are paid well, I feel I'm underpaid, looking for a better compensation which boosts my confidence level and strive much more for the company.

Review from Engineering Dept

Compared to other startup/SaaS employers, we are not paid nearly enough. I'd like to see a minimum salary of $80k annually, as well as options for bonus compensation. Our benefits could be better as well - i.e. more wellness focused perks, gym reimbursement, paid internet, coworking space stipend...

Review from Customer Success Dept

our insurance for a family would be an entire paycheck. additionally, jobs are listed at currently higher than the highest compensation we could've gotten before with current employees not receiving raises to account for this.

Review from Customer Success Dept

The company has job posting that are offering higher salaries than the current employees in the roles they are hiring for.

Review from Customer Support Dept

No matter how hard i work there is no pay compensation compared to someone that does just what they have to do. I also don't get the idea of

Review from Customer Success Dept

What are some of the best things about your team?

Team Reviews

My team is absolutely full of the best of the best people. Together, we're unstoppable.

Review from Marketing Dept

The co-operation and friendliness between us is our strength.We never let us down.

Review from Engineering Dept

Great people to work with, they are all likeminded and very helpful

Review from IT Dept

Very co-operative between the team members

Review from Marketing Dept

Supportive Time Management Focus on Deadlines Data Management

Review from HR Dept

What do your coworkers need to improve and how could you work together better?

Team Reviews

I am not sure, but we need a change.

Review from Sales Dept

No team sync, no team bonding.

Review from Sales Dept

Some of my coworkers have very poor communication skills

Review from Customer Support Dept

Coworkers are doing fine, we all work together quite well.

Review from Product Dept

They continue to use surveys like this to say that the company is great while not being willing to be honest about the struggles their peers face. There's no one you can talk to about race or microagreesions at RFPIO without someone using Comparably as a way to say "Your issues are isolated to you."

Review from Customer Success Dept

What is most positive about the culture and environment at your company?

Environment Reviews

Everyone routinely recognizes the work and efforts of their peers. They go out of their way to make sure that recognition goes to the right people.

Review from Marketing Dept

They are very clear in the road-map and there is less deviations from the plan.

Review from Engineering Dept

This is by far the best company I've worked with having the best work culture and work-life-balance. There is no change with this opionion since day 1 till date :)

Review from IT Dept

Long-term employees Workplace involvement Clear mission and values

Review from Marketing Dept

Work life Balance, people are positive and very supportive

Review from HR Dept

What needs to change to make the company culture better?

Environment Reviews

They need to make fair decisions

Review from Sales Dept

Sales leadership needs to train their reps properly, engage in active training and coaching with their reps, increase their sense of urgency, accountability, and follow through with initiatives as leaders. Many many sales reps feel like there is zero direction from managers and especially the VP.

Review from Sales Dept

RFP360 Business Unit as a whole seems to stand on an island. It needs better accountability and proper leadership. Communication down and across the organizational tree needs to improve.

Review from Product Dept

Follow through and accountability at all levels, but particularly the management and VP level. There is never accountability or follow through from leadership, so even when something IS important, it's treated just as unimportant by the front line as everything else. Do less. Follow through more.

Review from Sales Dept

Founders need to turn company over to true leaders, not the yes men and one women they have currently

What did you like most about the interview process?

Interviews Reviews

I talked to people in a variety of roles that would intersect with my work. They were all warm, welcoming and candid. There was no ego. No gatekeeping.

Review from Marketing Dept

Three-step interview process with good questions.

it is simple and transparent

meeting with different stakeholder and ELT

It was extremely thorough. I prefer a longer interview process because it gives both the company and the interviewee time to really assess each other.

Review from Customer Support Dept

What would you improve about your company's interview process?

Interviews Reviews

There aren't any Interviews reviews of Responsive yet.
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What makes you most happy at work?

Outlook Reviews

Being responsive and service-focused with my coworkers. Being able to help them and empower them makes me most happy.

Review from Marketing Dept

I love my job firstly and then RFPIO take everyone considerations at bringing any decisions.

Review from Engineering Dept

That I get to work on something new and challenging everyday. That pushes me to learn more

Review from Product Dept

Meeting clients , interacting with them, interating with my team members ...everything that I do on day to day basis!

Review from IT Dept

An encouraging and motivating manager Career progression Opportunity to learn new skills

Review from Marketing Dept

What's going wrong and how can it be improved?

Outlook Reviews

the environment is not conducive to ensuring long term retention. I am not valued as a person nor do I feel like my colleagues are cared for as people.

Review from Customer Success Dept

I have no idea because nobody here listens to us

Review from Sales Dept

RFPIO leadership and VPs should really consider who they put in a management position. Team managers should not be managing with an ego or be driving team members with their own agenda. Rather managers should relay the goals and strategy of the overall company to their team.

Review from Sales Dept

My organization does not seem like it cares about setting a standard of excellence or enabling those with the knowledge to drive the organization forward.

Review from Product Dept

A bit clearer direction would be helpful, but otherwise there's nothing wrong. I just don't get excited about working.

Review from Product Dept

What do you like best about your company?

Outlook Reviews

There aren't any Outlook reviews of Responsive yet.
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What would you most like to see improved at your company?

Outlook Reviews

There aren't any Outlook reviews of Responsive yet.
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