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RH Company Culture
RH Culture
This score is derived from employee ratings & reviews2.4/5
RH's Overall Culture is rated D-
Top Rated Culture Dimensions
Professional Development
D+Gender
DDiversity
DEnvironment
DRetention
DRH CEO
Bottom 10%Bottom 10% of Similar Size Companies on Comparably
Gary Friedman
50 /100
See More
Diversity at RH
Bottom 15%Bottom 15% of Similar Size Companies on Comparably
D
Diverse employees at RH have rated Professional Development, Environment, and Team as the highest categories they have scored
Women at RH
Bottom 20%Bottom 20% of Similar Size Companies on Comparably
D
Women at RH have rated Professional Development, Environment, and Team as the highest categories they have scored
RH eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Bottom 15%Bottom 15% of Similar Size Companies on Comparably
Recommend to a Friend?
-52
RH employees are -52% more likely to recommend RH as a great place to work
| 19% | Promoters |
|---|---|
| 10% | Passives |
| 71% | Detractors |
Working at RH
Working at RH is rated below average by 335 employees, across various culture dimensions. RH employees rate Professional Development highest among all categories, and think that Meetings and Office Culture have the most room for improvement, putting RH’s culture in the Bottom 10% compared to similar sized companies on Comparably and in the Bottom 10% compared to other companies in San Francisco. See below in detail how working at RH was rated by employees.
Overall Company Culture at RH
D-
Overall Company Culture at RH is rated D-
Last updated 6 days ago
Bottom
10%
RH ranks in the Bottom 10% of other companies on Comparably with 1,001-5,000 Employees for Overall Company Culture Score
RH Employee Reviews
Out of 241 RH employee reviews, 70% were positive. The remaining 30% were constructive reviews with the goal of helping RH improve their work culture.
| Positive Reviews | 70% |
|---|---|
| Constructive Feedback | 30% |
Positive Reviews From RH Employees
- What did you like most about the interview process?They really got to know a lot about me as a person
- What makes you most happy at work?The enviroment and comarderie amongst coworkers.
- What is the best part about your compensation package?Full benefits for self and dependents.
Constructive Feedback From RH Employees
- What does the leadership team need to get better at?Learn to lead and promote wellness within.
- What would you improve about your company's interview process?The interviews were not difficult, but it was clear that they were unsure. Rather than make a choice, they had me come back for too many follow up interviews. I should have gone with my gut that it was a red flag and declined the job.
- What needs to change to make the company culture better?It starts with the CEO. This is a man who thinks it’s perfectly fine to gather all of his managers on a week’s notice for a meeting, force them to wait in a sweaty room for HOURS because he is late, and feed them nothing but crackers over the course of 12 hours while he rambles unprepa
RH Company Information
RH Company Overview
Restoration Hardware engages in the retail of home furnishings.
RH Mission, Vision & Values
RH Mission & Values
At Restoration Hardware, you'll explore an exceptionally well merchandised world of high quality textiles, furniture, lighting, bathware, hardware and amusements. These are products of lasting value, classic design and imbued all with a brand that speaks to superb taste and a free spirited individuality.
Sustainability and Corporate Social Responsibility at RH
Our Commitment to the Environment
We've taken steps to be more responsible stewards of the planet.
Our Paper is Forest Certified
Our source books are printed on FSC chain-of-custody certified paper. 100% of the fiber used in our paper is sourced from responsibly managed forests. We are the founding sponsor of the Verso Forest Certification Grant Program. The program provides start-up funding to expand forest certification and advance responsible management practices, such as promoting a cycle of sustainability.
Our Source Books and poly-bags are recyclable.
Promoting responsible forest management. Please recycle our source books. Should you no longer wish to receive our mailings
| Headquarter | Corte Madera, CA United States of America |
|---|---|
| Website | www.restorationhardware.com/ |
| Founding Date | 1979 |
| Company Status | Public |
| Stock | RH |
RH Competitors
RH competitors include Interior Define, FRONTGATE, Ethan Allen, and Crate and Barrel. RH ranks 5th in Overall Culture Score on Comparably vs its competitors. See below how RH compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
Culture Video
RH Employees
335 employees at RH have reviewed RH across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 6 days ago.
Overall, the 335 RH employees give their leadership a grade of D-, or Bottom 10% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at RH are mostly dissatisfied with their total compensation at RH, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at RH are not very pleased with their team. 335 Participants grade the quality of their coworkers a D. Less than half believe the meetings at RH are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at RH believe the environment at RH is negative. Most Participants believe the pace of work at RH is extremely fast. About 51% of the employees at RH work 8 hours or less, while 12% of them have an extremely long day - longer than twelve hours.
Overall, the employees at RH are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
A Day in the Life
A Day in the Life
RH employees generally work 9.4 hrs a day
Work Hours
A Day in the Life
Employees at RH report the work pace is extremely fast
Work Pace
A Day in the Life
68% of RH employees look forward to interacting with their team every day
Coworkers
A Day in the Life
RH employees never get valuable feedback on how to improve at work
Feedback
A Day in the Life
67% of RH employees call their work environment negative
Environment
Joining RH - Employee Onboarding
The prevailing opinion from employees about joining RH is that the company was prepared on their first day. RH employees concluded that their overall onboarding experience was positive. 100% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
RH KPIs and OKRs
Employees’ understanding of RH's KPIs and OKRs is essential for its success. Out of 4 RH employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 2 have said yes.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
RH CEO & Leadership
RH CEO - Gary Friedman
50 /100
Gary’s approval rate is lower compared to CEOs at similar sized companies, putting Gary in the Bottom 10% of all CEOs of similar-sized companies on Comparably, and in the Bottom 5% compared to CEOs of all other companies in San Francisco. Gary Friedman’s employees rank RH in the Bottom 25% for Professional Development, in the Bottom 15% for Environment, and in the Bottom 15% for Retention. Friedman is generally unpopular with RH employees, but ranks especially low with employees with 6 to 10 Years experience, and by employees in the Product department and Asian or Pacific Islander employees. However, employees in the Sales department have a slightly more favorable view of the CEO. When compared to RH’s competitors, Gary Friedman ranks below both Ethan Allen CEO Farooq Kathwari and FRONTGATE CEO Paul Tarvin.
RH Leadership
The RH Executive Team is rated a “D-” and led by CEO Gary Friedman, Senior Vice President, Outlet and Reverse Logistics Jim Thomsen, and Senior Vice President, Merchandising Jason Edelman
Gary Friedman CEO / President
Gary Friedman serves as the CEO / President of RH.
Jim Thomsen Senior Vice President, Outlet and Reverse Logistics
Jim Thomsen serves as the Senior Vice President, Outlet and Reverse Logistics of Restoration Hardware. Jim started at... read more
Jason Edelman Senior Vice President, Merchandising
Jason Edelman serves as the Senior Vice President, Merchandising of Restoration Hardware. Jason started at Restoration... read more
Steve Rouman Senior Vice President, Real Estate
Steve Rouman serves as the Senior Vice President, Real Estate of Restoration Hardware. Steve started at Restoration... read more
Jesse Haber Senior Vice President, Inventory Planning
Jesse Haber serves as the Senior Vice President, Inventory Planning of Restoration Hardware. Jesse started at... read more
Erin Nickerson Vice President Supply Chain Operations
Erin Nickerson serves as the Vice President Supply Chain Operations of Restoration Hardware. Erin started at Restoration... read more
Shawn Smith Vice President, Supply Chain Operations
Shawn Smith serves as the Vice President, Supply Chain Operations of Restoration Hardware. Shawn started at Restoration... read more
Jack Preston SVP, Finance & Strategy
Jack Preston serves as the SVP, Finance & Strategy of Restoration Hardware. Jack started at Restoration Hardware in... read more
Kevin Shahan VP Finance
Kevin Shahan serves as the VP Finance of RH.
RH Salaries
How much does RH pay?
How much do people at RH get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at RH is $141,658, or $68 per hour, while the estimated median salary is $144,601, or $69 per hour.
At RH, the highest paid job is a Director of Engineering at $241,151 annually and the lowest is a CS Rep at $54,289 annually. Average RH salaries by department include: Product at $176,298, Legal at $143,422, Sales at $160,842, and Customer Support at $102,091. Half of RH salaries are above $144,601.
137 employees at RH rank their Compensation in the Bottom 10% of similar sized companies in the US (based on 414 ratings) while 136 employees at RH rank their Perks And Benefits in the Bottom 10% of similar sized companies in the US (based on 138 ratings).
Salaries contributed from RH employees include job titles like Scrum Master and Project Manager. Comparably data has a total of 3 salary records from RH employees.
Last updated 21 days ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $84k | $84k | 1st Percentile |
17th Percentile $113k | $113k | 17th Percentile |
33rd Percentile $144k | $144k | 33rd Percentile |
50th Percentile $187k | $187k | 50th Percentile |
67th Percentile $227k | $227k | 67th Percentile |
83rd Percentile $274k | $274k | 83rd Percentile |
100th Percentile $275k | $275k | 100th Percentile |
$141,658*
Average Compensation
$144,601*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
RH Salaries by City
RH Salaries by Department
Diversity & Inclusion at RH
Diverse employees at RH score the company 53/100 across various culture categories, placing RH in the Bottom 15% of companies on Comparably with 1,001-5,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at RH across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
RH Perks & Benefits
Health & Wellness
- Dental Insurance
- Vision Insurance
- Health Insurance
- Life Insurance
Paid Time Off
- PTO / Vacation Policy
- Paid Holidays
Financial Benefits
- 401K / Retirement Plan
- Tuition Reimbursement
Office Perks
- Work From Home Policy
RH PTO
RH's PTO and Vacation policy typically gives 0-10 days off a year with 0% of employees expected to be work free while out of office. RH's benefits and PTO Package averages to represent a less than $500 cash value per month.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
RH Careers
RH Jobs
No Recent Jobs found for RH on Comparably
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H1B Visa
In 2019, RH applied for 8 H1B visas. Of the work permits applied for, 100% were approved.
Work Permit Application Outcome
8
Total Applied
H1B Applications Outcome
- 100% Granted (8 out of 8)
- 0% Denied ( out of 8)
- 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 8)
- 0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 8)
This data was calculated using publicly sourced data from OFLC Performance Data
Let RH Know You Want To Work There
Overview of Candidates Interested in RH on Comparably
Candidates By Department
Admin | 33% | |
|---|---|---|
Finance | 33% | |
Customer Support | 33% |
Candidates By Location
San Francisco | 33% | |
|---|---|---|
Akron | 33% | |
Sacramento | 33% |
RH Internship Program
Acquiring a position in RH's Internship Program is generally does not offer internships. Why intern at RH? Employees are not so happy at RH and rate their office perks as neutral. It’s summer, interning should not be only a learning experience, but also an enjoyable one. RH employees say they’re never bored at work. Additionally, 50% have developed close friendships with their co-workers.
How difficult is it to get an internship at RH?
Sales
Very Difficult0%
Somewhat Difficult0%
Not Difficult0%
Difficult0%
Does Not Offer Internships100%
Answered by 3 Sales Interns
Frequently Asked Questions regarding RH
Who is the CEO of RH?
RH CEO is Gary Friedman, their score by employees is 50
What is RH eNPS?
The eNPS for RH is -52
What is RH revenue?
RH revenue is $2B
What is the salary for Senior Accountant in RH?
Senior Accountant average salary in the US is 104k
What are the salaries in the Business Development in RH?
The average salaries for Business Development in RH is 106k
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