Risepoint Outlook Employee Reviews

My manager and team as well as the challenges of evolving to meet Partner (University) needs

Review from Finance Dept

Making the difference for our students!

Review from Customer Success Dept

Helping a student secure their preceptor and site.

Review from Customer Success Dept

My coworkers and some of the students make me happy

Review from Customer Success Dept

Helping to facilitate the growth of my team members

Review from Operations Dept

The love for my students and getting them to succeed in fulfilling their educational goals!

Review from Sales Dept

Being able to work remotely.

Review from Operations Dept

That I can help our partners reach their goals, that I can help my team find solutions to challenges and that I get to do so from the comfort of my own home.

Review from Operations Dept

My Co Workers and the work I do.

Review from Customer Support Dept

My coworkers and the work I do. I never get the Sunday scaries.

Review from Customer Support Dept

Working with my team and knowing I'm helping students achieve something that will help their careers and families.

Review from Customer Success Dept

I love being able to assist students in creating a better future for themselves through a higher education. I also love my team and the partners I work with.

Review from Operations Dept

Working remotely is a huge benefit.

Review from Customer Support Dept

The variability of work. A good mix of student communication, data work, and problem solving. I don't feel micromanaged, I have clear expectations and am expected to reach out to management if I have concerns about getting it done in the appropriate timeframe

Review from Customer Success Dept

When I have a student who thanks me for the investment of my time in their success.

Review from Customer Support Dept

coworkers and helping students reach their goals

Review from Customer Success Dept

I enjoy helping people succeed.

Review from Customer Success Dept

To be able to help people take their next step into higher education

Review from Customer Success Dept

The remote work life is such a huge plus for myself and my family. Being able to work from home is huge and I am still always on top of my game at my job. It really is the best of both worlds!

Review from Operations Dept

I enjoy encouraging SC's and students.

Review from Customer Support Dept

Increase pay. Institute Happy Friday's. I am not sure why that didn't get approved, but it's truly sad to those of us the know it works even going into the busiest time of year.

Review from Customer Success Dept

they need more pay for me

Review from Sales Dept

It would be great to see more transparency and collaboration from my manager.

Review from Marketing Dept

After a major restructuring the feeling is still uneasy that more change that doesn't benefit my future employment with the company.

Review from Admin Dept

Lay offs all the time. People don't feel safe.

Review from Communications Dept

Manager lacks leaderships skills, no clear expectations or measurable goals, no feedback, extremely difficult to interact with him.

Review from Operations Dept

not all managers work well with employees, i feel if an employee wants to move to another department then they should have that right, so it will help their morale.

Review from Customer Success Dept

I actually have never felt less apart of a "team". The atmosphere is work, work, work. Never a break. We need team builders. Too many mtg's on referrals. Micromanaging team leads. Treat us adults not kids. We're not Machines.

Review from Sales Dept

understaffed, overworked, under paid, micromanaged

Review from Sales Dept

Micromanagement and pay is too low

Review from Sales Dept

The Synergis leadership does not operate in accordance with AP's culture and standards. I am also confused about who's standards are we measured by. It's all very muddied.

Review from Operations Dept

Nothing is "going wrong." We have a very strong manager who makes sure our suggestions are brought to the forefront.

Review from Marketing Dept

Difficult to get excited sometimes since at times it's hard to see how this work positively effects our customers.

Review from Marketing Dept

The work tends to be monotonous and cookie-cutter, just doesn't drive up interest but also not sure how it could be avoided.

Review from Marketing Dept

I don't feel challenged or enjoy what I do. I don't think there's anything AP can do to improve that, I'm just not sure this role is a perfect fit for me anymore.

Review from Customer Support Dept

There is just no more excitement to work due to seeing others on the team doing unethical or questionable things. It puts a damper on me wanting to even be here.

Review from Customer Support Dept

Nothing wrong, just doesn't evoke excitement. I like what I do and I'm good at it. There is no dreading logging in, but I wouldn't say what I do is necessarily exciting.

Review from Operations Dept

too many changes i feel like

Review from Customer Success Dept

very robotic, not incentives or real recognition

Review from Customer Success Dept

With the workload I dread Mondays. I feel everyone in my position is set up to fail. If I say anything I will be told to step down or will take a demotion rather than AP looking at the issue and fixing/altering the job roles. I am stuck.

Review from Marketing Dept