Risepoint Employee Reviews
Out of 2825 Risepoint employee reviews, 89% were positive. The remaining 11% were constructive reviews with the goal of helping Risepoint improve their work culture.
What does the leadership team need to get better at?
More precise and up-front communication. Lofty "corporate speak" does not help the employees feel comfortable and safe during times of turmoil.
Review from Marketing Dept
Communication about changes. A lot of things have been happening with very little notice to give time to prepare.
Review from Customer Support Dept
job security, give employees clear expectations and resources to meet goals
Review from Operations Dept
Leadership team claims transparency, but still works in silos and is not clear about the direction we are taking. For my team, there has been a huge turnover in the last 8 or or so months (about 10 people have left the company) and I believe is due to poor leadership and toxic culture from VP
Review from Operations Dept
More Promotions. Rating individual contributions toward raises.
Review from Customer Success Dept
Why do you feel undervalued and what would make you feel better about your compensation?
We have seen a huge increase in cost of living so a COLA would make a huge difference as a 1 income household.
Review from Customer Success Dept
I feel for the amount of student interaction that being an FES takes, I would hope to be compensated more, as I am making the same as some of the teen workers in my area.
Review from Customer Success Dept
Overall, I feel as though my compensation should be higher. I don't necessarily feel as though I am recognized for contributions that I make to my department.
Review from Operations Dept
If we were not made to punch a clock like we work at McDonalds. Although it's a remote company Risepoint should realize that employees that were hired pre remote (pandemic) and should be treated fairly by location.
Review from Customer Success Dept
I believe I desire a higher raise when I have back over a year with no raise and have taken on more responsibilities.
Review from Operations Dept
What do your coworkers need to improve and how could you work together better?
Respect and time management of their jobs so feels more cohesive as a team and not others carrying the weight
Review from Customer Success Dept
I think there's great diversity, but I think they could work harder
Review from Customer Success Dept
Better team communication, act more like coworkers not just other individuals on your team.
Review from Sales Dept
Them being held accountable for their actions
Review from Customer Success Dept
invest in themselves and show efforts to wanting to learn and assist the students. I work with more tenured employees that seem to check out more often than not on procedures processes and properly assisting our students
Review from Customer Support Dept
What needs to change to make the company culture better?
they need to bring back more pay
Review from Sales Dept
The transparency of leadership has improved each year.
Review from Marketing Dept
let us get involved with the partners. I want a school email, not just an AE email. I want to really understand what I'm doing and the program partners reasons. I want us to work together.
Review from Customer Success Dept
What would you improve about your company's interview process?
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What's going wrong and how can it be improved?
Increase pay. Institute Happy Friday's. I am not sure why that didn't get approved, but it's truly sad to those of us the know it works even going into the busiest time of year.
Review from Customer Success Dept
they need more pay for me
Review from Sales Dept
It would be great to see more transparency and collaboration from my manager.
Review from Marketing Dept
After a major restructuring the feeling is still uneasy that more change that doesn't benefit my future employment with the company.
Review from Admin Dept
Lay offs all the time. People don't feel safe.
Review from Communications Dept
What would you most like to see improved at your company?
There aren't any Outlook reviews of Risepoint yet.
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