Rue21 Employee Reviews
Out of 345 Rue21 employee reviews, 67% were positive. The remaining 33% were constructive reviews with the goal of helping Rue21 improve their work culture. The Sales team, with 64% positive reviews, reports the best experience at Rue21 compared to all other departments at the company. The Product team offered the most constructive feedback, with 36% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
Review from Product Dept
What do you like best about the leadership team?
We usually work together as a great team
Review from Product Dept
Teamwork and communication being important
they are caring and resourceful
Assistance and key holder are great people. They made work fun and enjoyable.
My store manager has the work ethic and brains to be CEO but she is worked to the point that its inhumane and unethical. She did over 72 hours last week alone and our DM was aware of this ateocity yet took no action. Also, those 32 hours of overtime, doesnt get that because shes salaried.
What does the leadership team need to get better at?
keeping up with my checks and not make me come in with covid
Communication and fostering a positive work culture
We had no solid information , and we've been asking for help for months . We were either ignored or belittled . Our pay is a slap in the face considering we are barely getting any off days .
everything. poor communication, attitudes as well as many more things.
Staying out of people personal life worrying about rue21 when working and not outside of work buisness..hiring people who wants to work and leaving all on me .
What is the best part about your compensation package?
The employee discount is the best thing about working there.
The discount is the best part for being a part time worker.
All of it is really good
Paid time off and holiday pay
It works for me, I'm satisfied
Why do you feel undervalued and what would make you feel better about your compensation?
they don't value me. they make me come in extremely sick and made me wait 3 weeks for a check they received already
Pay scale is not condusive to the experience and talent of the employees
When we are told to take our pto by the district manager, then when we do request pto it gets denied. At the end of the fiscal year you lose the pto you didnt use. But was denied the chance to use it.
Review from Product Dept
Because my manager didn't have any compassion, treated me like shit and I have a lot going on in my life and had to take a leave of absence which is why I am trying to contact HR because now that I'm ready to go back to work I can't because I can't be found in the system and nobody will help me
Review from Product Dept
Yearly increases, would be appropriate.
What are some of the best things about your team?
the other sales associates are nice. manangment is horrible
We had a trailer we got it done without too much drama.
We work together and keep a positive attitude even during the rough times
Review from Sales Dept
We all understand each other, Work good together as well
We can work together quickly and efficiently at times.
What do your coworkers need to improve and how could you work together better?
The associates work fine, management doesnt follow policy or communicate well.
Being noce to each other
Communication. Taking accountability, and work together not against each other.
The rue21 rivergate location didnt have meetings. All decisions are based off of he said she said, and even the district manager has a communication issue. Alot of this locations issues could be resolved with better conflic resolution and communication skills.
They should respect personal space.
What is most positive about the culture and environment at your company?
Depending on the department and how the ones in charge treated their workers. Some were good others made unreasonable demands.
The coworkers and the customers make the day go by a little faster
The customers are the most positive part of the day
Everyone seems like family and we come together
Review from Product Dept
Getting to help the customers.
What needs to change to make the company culture better?
There is so much drama constantly and its SO disorganized
Being involved with what is happening in your stores.
Review from Product Dept
Everyone needs to worry about work instead of worrying what's going on with other people and their personal life's. Worry bout what needs to be done and do it..no one works there..they are too busy worrying about drama..lines have been crossed!!!!
Executive Leadership is far too ingrained in making technical decisions and they do not understand the complexities of decisions they have made in the past
Actually care about your workers
Review from Sales Dept
What did you like most about the interview process?
Told what was required and expected for the job and escorted though to meet the leads I would be interacting with.
It was a breeze to get through
Review from Sales Dept
It was very quick and to the point.
It was actually a fun experience
Review from Product Dept
It was quick and easy
What would you improve about your company's interview process?
they just asked me hours and told me to come in, in a few days. actually asks questions.
Better questions to ask during interview process
I sat outside a bench to get interviewed which was extremely unprofessional.
Review from Sales Dept
It's a group interview, very unprofessional. Hard to speak and too much going on at once
What makes you most happy at work?
Coworkers, making the store look better
Feeling needed and appreciated, and I like to help people
Review from Product Dept
Being able to work comfortably and as a Part Time Manager showing my team that I appreciate their hard work but I can rarely do that if the Full Time Managers are around. We are not allowed to speak to each other in the work place. We are expected to persuade every customer to get cards.
The team. Rue has a lot of really good and interesting people who work there.
having kind customers and a quick shift
What's going wrong and how can it be improved?
Assortment of product, level of talent in the stores, and the executive teams capabilty to have clear concise direction
District manager needs to do better, product and visual materials need to be at the stores before the date they are supposed to be on the sales floor.
Review from Product Dept
Managment could be better than what it is
We need higher pay. Because ours is so low its hard to hire anybody since a lot of places offer up to $5 more per hour for just part time sales associates.
The rue21 rivergate location didnt have meetings. All decisions are based off of he said she said, and even the district manager has a communication issue. Alot of this locations issues could be resolved with better conflic resolution and communication skills.
What do you like best about your company?
I can wear what I want
Review from Sales Dept
What would you most like to see improved at your company?
Managment there needs huge improvement
Review from Sales Dept
I would like the language in the workplace to be improved
Review from Sales Dept
Team work
Review from Sales Dept