Rue21 Culture | Comparably
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Rue21 Claimed Company
rue21 is a fast growing specialty apparel retailer offering the newest fashion trends for girls and guys at value prices. read more
EMPLOYEE
PARTICIPANTS
501
TOTAL
RATINGS
4263

Rue21 Company Culture

Rue21 Culture

This score is derived from employee ratings & reviews
2.5/5
Rue21 Overall Culture is rated D

Top Rated Culture Dimensions

Rue21 CEO

Bottom 25%Bottom 25% of Similar Size Companies on Comparably
Laurie J. Van Brunt Rue21 CEO
Laurie J. Van Brunt
60 /100

Diversity at Rue21

Bottom 15%Bottom 15% of Similar Size Companies on Comparably
D

Diverse employees at Rue21 have rated CEO Rating, Environment, and Perks And Benefits as the highest categories they have scored

Women at Rue21

Bottom 20%Bottom 20% of Similar Size Companies on Comparably
D

Women at Rue21 have rated Environment, CEO Rating, and Outlook as the highest categories they have scored

Rue21 eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 20%Bottom 20% of Similar Size Companies on Comparably

Recommend to a Friend?

-35

Rue21 employees are -35% more likely to recommend Rue21 as a great place to work

26%Promoters
13%Passives
61%Detractors

Working at Rue21

Working at Rue21 is rated below average by 501 employees, across various culture dimensions. Rue21 employees rate Professional Development highest among all categories, and think that Meetings and Office Culture have the most room for improvement, putting Rue21’s culture in the Bottom 15% compared to similar sized companies on Comparably and in the Bottom 10% compared to other companies in Pittsburgh, PA. See below in detail how working at Rue21 was rated by employees.

Overall Company Culture at Rue21

D

Overall Company Culture at Rue21 is rated D

Last updated months ago

Bottom
15%

Rue21 ranks in the Bottom 15% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 501 Employees

View Results
0
20
40
60
80
100
Design
75
Design75
Marketing
66
Marketing66
Product
64
Product64
Customer Support
59
Customer Support59
Customer Success
57
Customer Success57
Sales
55
Sales55
Operations
49
Operations49

Rue21 Employee Reviews

Out of 345 Rue21 employee reviews, 67% were positive. The remaining 33% were constructive reviews with the goal of helping Rue21 improve their work culture.

67%
33%
Positive Reviews67%
Constructive Feedback33%

Positive Reviews From Rue21 Employees

  • What are some of the best things about your team?
    the other sales associates are nice. manangment is horrible
  • What did you like most about the interview process?
    Told what was required and expected for the job and escorted though to meet the leads I would be interacting with.
  • What is most positive about the culture and environment at your company?
    Depending on the department and how the ones in charge treated their workers. Some were good others made unreasonable demands.

Constructive Feedback From Rue21 Employees

  • What would you improve about your company's interview process?
    they just asked me hours and told me to come in, in a few days. actually asks questions.
  • What needs to change to make the company culture better?
    There is so much drama constantly and its SO disorganized
  • Why do you feel undervalued and what would make you feel better about your compensation?
    they don't value me. they make me come in extremely sick and made me wait 3 weeks for a check they received already

Rue21 Company Information

Rue21 Company Overview

rue21 is a fast growing specialty apparel retailer offering the newest fashion trends for girls and guys at value prices.

Rue21 Mission, Vision & Values

Rue21 Mission & Values

We love making cool, casual clothes for the raddest people we know. It is our mission to provide the latest trends with an affordable price tag.

Headquarter800 Commonwealth Dr., Suite 100
Warrendale, PA
United States of America
Websitewww.rue21.com/store//?gclid=cjkkeqjww6sdbrdls9vxsf7eom0beiqart_xprhqlynnkmr9kgyqxztcm3fuqdohhh0-__ob6cdcthxw_wcb
Founding Date1976
Tel724-776-9780

Rue21 Competitors

Rue21 competitors include Inditex, Wet Seal, Forever 21, and Boot Barn Holdings. Rue21 ranks 3rd in Overall Culture Score on Comparably vs its competitors. See below how Rue21 compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    Inditex's Logo
    Inditex
    4.1/5
  2. #2
    Wet Seal's Logo
    Wet Seal
    2.8/5
  3. #3
    Rue21 Logo
    Rue21
    2.5/5
  4. #4
    Forever 21 Logo
    Forever 21
    2.4/5
  5. #5
    Boot Barn Holdings' Logo
    Boot Barn Holdings
    2.4/5
  • Culture Video

Rue21 Employees

501 employees at Rue21 have reviewed Rue21 across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 501 Rue21 employees give their leadership a grade of D, or Bottom 20% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Rue21 are mostly dissatisfied with their total compensation at Rue21, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Rue21 are not very pleased with their team. 501 Participants grade the quality of their coworkers a D. Less than half believe the meetings at Rue21 are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Rue21 believe the environment at Rue21 is negative. Most Participants believe the pace of work at Rue21 is comfortably fast. About 69% of the employees at Rue21 work 8 hours or less, while 7% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Rue21 are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
Rue21 employees generally work 8.5 hrs a day
Work Hours
A Day in the Life
Employees at Rue21 report the work pace is comfortably fast
Work Pace
A Day in the Life
On a typical day, employees at Rue21 have 0 meetings
Meetings
A Day in the Life
66% of Rue21 employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Rue21 employees most often take 0-10 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
29% of Rue21 employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Rue21 employees typically get valuable feedback on how to improve at work Every Week
Feedback
A Day in the Life
57% of Rue21 employees call their work environment negative
Environment

Joining Rue21 - Employee Onboarding

The prevailing opinion from employees about joining Rue21 is that the company was very unprepared on their first day. Rue21 employees concluded that their overall onboarding experience was positive. 33% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Rue21 KPIs and OKRs

At Rue21 60% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Rue21 KPIs and OKRs is essential for its success. Out of 10 Rue21 employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 5 have said yes.

AnswerPercent
Yes50%
No50%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes60%
No40%
Are the KPIs/OKRs for your department clear?

Rue21 CEO & Leadership

Rue21 CEO - Laurie J. Van Brunt

Laurie J. Van Brunt Rue21 CEO
60 /100

Rue21’s CEO Laurie J. Van Brunt started in this role in 2018. Laurie’s approval rate is lower compared to CEOs at similar sized companies, putting Laurie in the Bottom 25% of all CEOs of similar-sized companies on Comparably, and in the Bottom 25% compared to CEOs of all other companies in Pittsburgh, PA. Laurie J. Van Brunt’s employees rank Rue21 in the Bottom 40% for Professional Development, in the Bottom 25% for Environment, and in the Bottom 20% for Leadership. J. Van Brunt is generally unpopular with Rue21 employees, but ranks especially low with employees in the Customer Success department, and by Non-Binary employees and employees in the Operations department. However, employees in the Marketing department have a slightly more favorable view of the CEO. When compared to Rue21’s competitors, Laurie J. Van Brunt ranks below Boot Barn Holdings CEO James Conroy.

Rue21 Leadership

The Rue21 Executive Team is rated a “D” and led by CEO Laurie J. Van Brunt, Director Macon F. Brock Jr., and Chief Operating Officer Dirk Armstrong

  • Laurie J. Van Brunt  CEO / President

    Laurie J. Van Brunt CEO / President

    Laurie J. Van Brunt serves as the CEO / President of Rue21.

  • Macon F. Brock Jr. Director

    Mr. Macon F. Brock, Jr. co-founded Dollar Tree, Inc. (Dollar Tree Stores Inc.) in 1986 and served as its Chairman... read more

  • Dirk Armstrong Chief Operating Officer

    Mr. Dirk Armstrong has been Chief Operating Officer of rue21, Inc. since January 3, 2017. Mr. Armstrong focuses on two... read more

  • Nina Barjesteh Chief Merchandising Officer

    Ms. Nina Barjestehn has been Chief Merchandising Officer of rue21, Inc. since October 1, 2016. Ms. Barjesteh is... read more

  • Mark K. J. Chrystal Chief Analytics Officer

    Dr. Mark K.J. Chrystal has been Chief Analytics Officer at rue21, Inc. and served as Senior Vice President of Planning... read more

  • Robert R. Thomson Senior Vice President of Real Estate

    Mr. Robert R. Thompson has been Senior Vice President of Real Estate at rue21 Inc., since January 12, 2007. Mr. Thomson... read more

  • Elizabeth Hodges Chief Customer Officer

    Ms. Elizabeth Hodges, also known as Liz, has been the Chief Customer Officer at rue21, Inc. since October 01, 2016 and... read more

  • John P. Bugnar Senior Vice President and Director of Stores

    Mr. John P. Bugnar has been Director of Stores and Senior Vice President of rue21 Inc. since September 2001. Mr. Bugnar... read more

  • Michele Pascoe CFO

    Michele Pascoe serves as the CFO of rue21. Michele started at rue21 in Jun of 2018. Michele currently resides in the... read more

Rue21 Salaries

How much does Rue21 pay?

How much do people at Rue21 get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Rue21 is $134,292, or $64 per hour, while the estimated median salary is $130,512, or $62 per hour.

At Rue21, the highest paid job is a Director of Sales at $232,419 annually and the lowest is a Sales Associate at $37,000 annually. Average Rue21 salaries by department include: Legal at $155,841, Admin at $60,743, Communications at $231,512, and Engineering at $147,160. Half of Rue21 salaries are above $130,512.

217 employees at Rue21 rank their Compensation in the Bottom 15% of similar sized companies in the US (based on 656 ratings) while 213 employees at Rue21 rank their Perks And Benefits in the Bottom 15% of similar sized companies in the US (based on 224 ratings).

Salaries contributed from Rue21 employees include job titles like CS Rep and Sales Associate. Comparably data has a total of 2 salary records from Rue21 employees.

Last updated months ago.

1st Percentile
$68k
$68k1st Percentile
17th Percentile
$98k
$98k17th Percentile
33rd Percentile
$127k
$127k33rd Percentile
50th Percentile
$187k
$187k50th Percentile
67th Percentile
$242k
$242k67th Percentile
83rd Percentile
$272k
$272k83rd Percentile
100th Percentile
$302k
$302k100th Percentile
$134,292*
Average Compensation
$130,512*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Rue21 Salaries by City

Rue21 Salaries by Department

Explore Rue21 Salaries

Diversity & Inclusion at Rue21

Diverse employees at Rue21 score the company 54/100 across various culture categories, placing Rue21 in the Bottom 15% of companies on Comparably with 10,000+ Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Rue21 across various culture dimensions.

Ranked Culture the Highest

Women 75/100
Department - Design
Men 57/100
Department - Sales
Diverse Employees 64/100
Tenure - Less Than 1 Year

Ranked Culture the Lowest

Women 51/100
Tenure - Less Than 1 Year
Men N/A/100
Diverse Employees 48/100
Department - Sales

Rue21 Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Vision Insurance
  • Health Insurance
  • Life Insurance

Paid Time Off

  • PTO / Vacation Policy
  • Paid Holidays

Office Perks

  • Unique Office Space

Rue21 PTO

Rue21 PTO and Vacation policy typically gives 0-10 days off a year with 75% of employees expected to be work free while out of office. Paid Time Off is Rue21 most important benefit besides Healthcare when ranked by employees, with 25% of employees saying it is the most important benefit. Rue21 benefits and PTO Package averages to represent a less than $500 cash value per month.

AnswerPercent
Flex Time24%
Vacation Policy25%
Office Meals13%
401k Contribution25%
Childcare13%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes25%
No75%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo11%
$1500 - $2500/mo0%
$1000 -$1500/mo0%
$500 -$1000/mo11%
Less than $500/mo78%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Rue21 Careers

Rue21 Jobs

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Let Rue21 Know You Want To Work There

Overview of Candidates Interested in Rue21 on Comparably

Candidates By Department

Marketing
20%
Sales
20%
Design
20%
All Industries
20%
Communications
20%

Candidates By Location

Pittsburgh
40%
Sharon
20%
Phoenix
20%
Brackenridge
20%

Rue21 Internship Program

Acquiring a position in Rue21 Internship Program is generally does not offer internships. Why intern at Rue21? Employees are not so happy at Rue21 and rate their office perks as neutral. It’s summer, interning should not be only a learning experience, but also an enjoyable one. Rue21 employees say they’re very bored at work. Additionally, 29% have developed close friendships with their co-workers.

How difficult is it to get an internship at Rue21?

Sales
Very Difficult0%
Somewhat Difficult0%
Not Difficult33%
Difficult0%
Does Not Offer Internships67%
Answered by 3 Sales Interns

Frequently Asked Questions regarding Rue21

What is Rue21 address?

Rue21 location is at 800 Commonwealth Dr., Suite 100

Who is the CEO of Rue21?

Rue21 CEO is Laurie J. Van Brunt, their score by employees is 60

What is Rue21 eNPS?

The eNPS for Rue21 is -35

What is the salary for Business Analyst in Rue21?

Business Analyst average salary in the US is 98k

What are the salaries in the IT in Rue21?

The average salaries for IT in Rue21 is 107k

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