SeaWorld Parks & Entertainment Employee Reviews
Out of 85 SeaWorld Parks & Entertainment employee reviews, 56% were positive. The remaining 44% were constructive reviews with the goal of helping SeaWorld Parks & Entertainment improve their work culture. The Sales team, with 76% positive reviews, reports the best experience at SeaWorld Parks & Entertainment compared to all other departments at the company. The Customer Support team offered the most constructive feedback, with 77% of that department's reviews constructive in nature.
What does the leadership team need to get better at?
Offer competitive compensation, value the staff, maintain quality communication. Have some common sense.
Listen to your people and fix the stupid attendance system. The fact that you guys are requiring people to put in overtime just to get meager points off (and 10 hours does not equal 1 point in my eyes) is sickening. You guys don't care if someone is sick, injured, or dying.
It needs better communication and accommodation for their employees
They need to get more training in mamgement.
Review from Sales Dept
Everything. They need to have better management skills and learn how to be more productive than sitting and chatting with other peers
Review from Sales Dept
Why do you feel undervalued and what would make you feel better about your compensation?
For hourly employees, the wages are non competitive and at times, divisive. For salaried employees, there is little growth year to year and insane working expectations given the pay. A work life balance is NOT prioritized.
This company will not make changes to properly compensate the employees. They care about the stockholders only.
Just stop being stupid and actually care about your employees. Your turnaround is insane and it's because employees are maltreated.
should get paid a fair wage of at least $15 per hour
I think hours should be more.
Review from Sales Dept
What do your coworkers need to improve and how could you work together better?
Some really care. Others don't.
Review from Customer Support Dept
No being on their phones and wasting time
What needs to change to make the company culture better?
Monetary compensation and increased staffing.
Communication between employees and leadership/management needs to improve
Friendliness of upper management when they see you
Review from Sales Dept
Better internal communication and understanding market needs.
What would you improve about your company's interview process?
Better explain regulations, especially regarding overtime
Review from Customer Support Dept
What's going wrong and how can it be improved?
Leadership needs to be more present and involved; that goes for guest and employee matters.
Treat people like humans, get your human resources building ACTUALLY functional (Noone answers. Ever. Never ever.), and fix your stupid attendance system. Take a note out of Disney and Universal's books.
Raise the wages and offer holiday pay....the free tickets for family and friends are not enough, you still profit off of them being there, because they are going to spend money and I as an employee still get nothing!!!
Review from Customer Support Dept
Need better pay or at least be allowed a second job
Review from Customer Support Dept
Again, communication and pay. Stop shipping jobs overseas!
Review from Customer Support Dept
What would you most like to see improved at your company?
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