Sedgwick Outlook Employee Reviews

I enjoy working at home but also like seeing colleagues in the office when i get a chance.

I most like helping my cliebts.

The actual work I do to help our customers.

I am lucky that i have a good client. They appreciate what i do. Sedgwick has some bad clients. Thats why i apreciate my client

The work, flexibility, hours, teams, clients

Review from Customer Support Dept

The hoirs, the pay and the diversity.

Solving challenges and empowering the team to excel, relieving the team of obstacles and progressing work.

Progress. Moving along a path that meets the needs of a growing company.

Getting to help some of my team members create and accomplish their goals

Review from Operations Dept

When all the tech is up and working correctly.

Doing an excellent, accurate job, and getting the few moments where I can help someone outside of the confines of the laws that make up my job.

Research and investigating claims to train examiners

Review from Admin Dept

my colleagues and the variety of work and my lovely manager,

Mostly my coworkers make my day

working as a remote adjuster

When I succeed in assisting the ASC with their claim and showing that caring really does count

the knowledge of receiving my pay check in time.

Taking on new and different challenges with the knowledge that the Sedgwick team will support your efforts even when they do not always meet expectations. Achievements are more frequent when reducing the fear of failing achieved. Never stop trying.

I have a lot of support and get to work from home.

I like being organized and finishing tasks promptly, efficiently, and with ease.

We cannot appropriately work our caseloads because we're overworked. Instead of doing the right thing, we have no choice but to do the 'quick thing' instead. Your employees should not be crying at their desks on a daily basis.

Lack of communication regarding daily changes. Lack of empathy for employees. Managements only concern is the accounts, not their people working the accounts.

Negative company with very poor technology

Sedgwick only cares about the billions of dollars they make.

Nothing is done on time and all the claimants are right to be pissed

Not sure by their experience

Sedgwick cares more about bottom line than accurate work.

Claims are so backed up that associates are having to wait longer for updates on claims. Also Walmart likes to send associates to us for reasons we dont have control over or dont handle.

Saying it again -- only care about the profits not employees

Spend too much time focusing on how long the call takes, doing notes, talk time. I feel these things shouldn’t be rushed. For people who are just starting out should get a chance to adjust. Need to focus on quality over quantit

To much to list in this little box.

Review from Customer Support Dept

We do not have enough employees to compensate our growing company. We are overworked and their demands are too high

Review from Customer Support Dept

But the management. Start training again. Start caring about the clients.

Review from Operations Dept

too much turnover too high case loads

Review from Operations Dept

Support, culture and opportunities to further develop the business