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Sedgwick Company Culture
Sedgwick Culture
This score is derived from employee ratings & reviews2.8/5
Sedgwick's Overall Culture is rated D+
Top Rated Culture Dimensions
Environment
BOffice Culture
BProfessional Development
BDiversity
CGender
CSedgwick CEO
Bottom 20%Bottom 20% of Similar Size Companies on Comparably
Mike Arbour
59 /100
See More
Diversity at Sedgwick
Bottom 45%Bottom 45% of Similar Size Companies on Comparably
C
Diverse employees at Sedgwick have rated Office Culture, Professional Development, and Manager as the highest categories they have scored
Women at Sedgwick
Bottom 45%Bottom 45% of Similar Size Companies on Comparably
C
Women at Sedgwick have rated Manager, Environment, and Team as the highest categories they have scored
Sedgwick eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Bottom 30%Bottom 30% of Similar Size Companies on Comparably
Recommend to a Friend?
-23
Sedgwick employees are -23% more likely to recommend Sedgwick as a great place to work
| 30% | Promoters |
|---|---|
| 17% | Passives |
| 53% | Detractors |
Working at Sedgwick
Working at Sedgwick is rated below average by 564 employees, across various culture dimensions. Sedgwick employees rate Environment highest among all categories, and think that Compensation and Outlook have the most room for improvement, putting Sedgwick’s culture in the Bottom 25% compared to similar sized companies on Comparably and in the Bottom 30% compared to other companies in Memphis, TN. See below in detail how working at Sedgwick was rated by employees.
Overall Company Culture at Sedgwick
D+
Overall Company Culture at Sedgwick is rated D+
Last updated 5 days ago
Bottom
25%
Sedgwick ranks in the Bottom 25% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score
Sedgwick Employee Reviews
Out of 426 Sedgwick employee reviews, 64% were positive. The remaining 36% were constructive reviews with the goal of helping Sedgwick improve their work culture.
| Positive Reviews | 64% |
|---|---|
| Constructive Feedback | 36% |
Positive Reviews From Sedgwick Employees
- What are some of the best things about your team?they collaborate as know that management do not help with questions
- What are some of the best things about your team?I love working with my team. Some of us work remote so we do virtual coffee chats, team town halls and other connection-type meetings to help us all collaborate and get to know one another.
- What makes you most happy at work?I enjoy working at home but also like seeing colleagues in the office when i get a chance.
Constructive Feedback From Sedgwick Employees
- What does the leadership team need to get better at?they all need to understand that we are people
- What does the leadership team need to get better at?Hold managers accountable and honest
- Why do you feel undervalued and what would make you feel better about your compensation?I have worked roughly 200 hours off the clock so I could get all the desks cleared. I am an expert in several different areas, get 100's on my claim audits, and phone calls, have never missed a day with a call off. Getting more than a quarter raise.
Sedgwick Company Information
Sedgwick Company Overview
Sedgwick is the world’s leading risk and claims administration partner, which helps clients thrive by navigating the unexpected.
Sedgwick was founded in 1969 and its current CEO is Mike Arbour. Since its inception 57 years ago, Sedgwick has grown to 33000 employees.
Sedgwick Mission, Vision & Values
Sedgwick Mission Statement
As the global leader in claims administration, loss adjusting, benefits administration and product recall, no one has done more to help people navigate the unexpected. It’s why we exist in the world.
Sedgwick Vision Statement
We enable clients and communities to thrive.
Sedgwick Values
- Empathy
- Growth
- Accountability
- Inclusion
- Collaboration
| Headquarter | 8125 Sedgwick Way Memphis, TN 38125 United States of America |
|---|---|
| Website | www.sedgwick.com/ |
| Founding Date | 1969 |
| Company Status | Private |
| Jobs | www.sedgwick.com/careers/ |
| Social Sites |
Sedgwick Competitors
Sedgwick competitors include McLarens, Crawford & Company, CorVel, and Charles Taylor. Sedgwick ranks 2nd in Overall Culture Score on Comparably vs its competitors. See below how Sedgwick compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
About Sedgwick video
Sedgwick at the Sydney Showground, Olympic Park
Building empathy through action.
Sedgwick Employees
Sedgwick has 33000 employees. 564 employees at Sedgwick have reviewed Sedgwick across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 5 days ago.
Overall, the 564 Sedgwick employees give their leadership a grade of C-, or Bottom 30% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Sedgwick are mostly dissatisfied with their total compensation at Sedgwick, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Sedgwick are not very pleased with their team. 564 Participants grade the quality of their coworkers a C-. The majority believe the meetings at Sedgwick are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Sedgwick believe the environment at Sedgwick is positive. Most Participants believe the pace of work at Sedgwick is extremely fast. About 68% of the employees at Sedgwick work 8 hours or less, while 5% of them have an extremely long day - longer than twelve hours.
Overall, the employees at Sedgwick are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
A Day in the Life
A Day in the Life
Sedgwick employees generally work 8.8 hrs a day
Work Hours
A Day in the Life
Employees at Sedgwick report the work pace is extremely fast
Work Pace
A Day in the Life
67% of Sedgwick employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Sedgwick employees most often take 15-20 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
67% of Sedgwick employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Sedgwick employees typically get valuable feedback on how to improve at work Every Week
Feedback
A Day in the Life
60% of Sedgwick employees call their work environment positive
Environment
Joining Sedgwick - Employee Onboarding
The prevailing opinion from Comparably users in Memphis, TN about their company is that it was prepared on their first day. Memphis, TN employees concluded that their overall onboarding experience was positive. 74% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Sedgwick KPIs and OKRs
Employees’ understanding of Sedgwick's KPIs and OKRs is essential for its success. Out of 5 Sedgwick employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 4 have said yes.
Are your company's goals clear, and are you invested in them?
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Sedgwick CEO & Leadership
Sedgwick CEO - Mike Arbour
59 /100
Sedgwick’s CEO Mike Arbour started in this role in 2020. Mike’s approval rate is lower compared to CEOs at similar sized companies, putting Mike in the Bottom 20% of all CEOs of similar-sized companies on Comparably, and in the Bottom 20% compared to CEOs of all other companies in Memphis, TN. Mike Arbour’s employees rank Sedgwick in the Top 25% for Environment, in the Top 35% for Office Culture, and in the Top 35% for Professional Development. Arbour is generally unpopular with Sedgwick employees, but ranks especially low with employees with Entry Level experience, and by employees in the Customer Support department and Caucasian employees. However, employees in the IT department have a slightly more favorable view of the CEO. When compared to Sedgwick’s competitors, Mike Arbour ranks below both Charles Taylor CEO David Marock and Crawford & Company CEO Rohit Verma.
Sedgwick Leadership
The Sedgwick Executive Team is rated a “D+” and led by CEO Mike Arbour, Senior Vice President Sales and Marketing Karen Waites, and Senior Vice President - Information Technology Milind Bishnoi
Mike Arbour CEO / President
Michael Arbour has spent the last twenty two years in Chicago as an executive leading rapidly growing, private... read more
Karen Waites Senior Vice President Sales and Marketing
Karen Waites serves as the Senior Vice President Sales and Marketing of Sedgwick. Karen started at Sedgwick in Oct of... read more
Milind Bishnoi Senior Vice President - Information Technology
Milind Bishnoi serves as the Senior Vice President - Information Technology of Sedgwick. Milind started at Sedgwick in... read more
Gail Oliver Senior Vice President, Sales and Marketing
Gail Oliver serves as the Senior Vice President, Sales and Marketing of Sedgwick. Gail started at Sedgwick in May of... read more
Kim Krauss Senior Vice President, Global Marketing
Kim Krauss serves as the Senior Vice President, Global Marketing of Sedgwick. Kim started at Sedgwick in Mar of 1994.... read more
Edward Canavan Senior Vice President Casualty Practice Leader
Edward Canavan serves as the Senior Vice President Casualty Practice Leader of Sedgwick. Edward started at Sedgwick in... read more
Ruth Grande Executive Vice President
Ruth Grande serves as the Executive Vice President of Sedgwick.
Paul Schrembeck SVP, Innovation & New Product Development at Sedgwick
Paul Schrembeck serves as the SVP, Innovation & New Product Development at Sedgwick of Sedgwick.
Kurtis Amble AVP - Claims Strategy & Innovation
Kurtis Amble serves as the AVP - Claims Strategy & Innovation of Sedgwick. Kurtis started at Sedgwick in July of 2014.... read more
Sedgwick Salaries
How much does Sedgwick pay?
How much do people at Sedgwick get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Sedgwick is $133,476, or $64 per hour, while the estimated median salary is $132,885, or $63 per hour.
At Sedgwick, the highest paid job is a Director of Sales at $227,923 annually and the lowest is a CS Rep at $46,527 annually. Average Sedgwick salaries by department include: Engineering at $141,129, Product at $162,253, Finance at $90,130, and Legal at $159,235. Half of Sedgwick salaries are above $132,885.
228 employees at Sedgwick rank their Compensation in the Bottom 20% of similar sized companies in the US (based on 678 ratings) while 211 employees at Sedgwick rank their Perks And Benefits in the Bottom 30% of similar sized companies in the US (based on 213 ratings).
Last updated 6 days ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $75k | $75k | 1st Percentile |
17th Percentile $101k | $101k | 17th Percentile |
33rd Percentile $131k | $131k | 33rd Percentile |
50th Percentile $184k | $184k | 50th Percentile |
67th Percentile $238k | $238k | 67th Percentile |
83rd Percentile $266k | $266k | 83rd Percentile |
100th Percentile $296k | $296k | 100th Percentile |
$133,476*
Average Compensation
$132,885*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Sedgwick Salaries by Department
Diversity & Inclusion at Sedgwick
Diverse employees at Sedgwick score the company 65/100 across various culture categories, placing Sedgwick in the Bottom 45% of companies on Comparably with 10,000+ Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Sedgwick across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
Sedgwick Perks & Benefits
Health & Wellness
- Dental Insurance
- Vision Insurance
- Health Insurance
- Life Insurance
Paid Time Off
- PTO / Vacation Policy
- Paid Holidays
- Maternity / Paternity Leave
Financial Benefits
- 401K / Retirement Plan
- Performance Bonus
- Tuition Reimbursement
Office Perks
- Work From Home Policy
Sedgwick PTO
Sedgwick's PTO and Vacation policy typically gives 20-30 days off a year. Sedgwick's benefits and PTO Package averages to represent a $2500+ cash value per month.
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Sedgwick Careers
Sedgwick Jobs
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Overview of Candidates Interested in Sedgwick on Comparably
Candidates By Department
Operations | 100% |
|---|
Candidates By Location
Memphis | 100% |
|---|
Frequently Asked Questions regarding Sedgwick
What is Sedgwick address?
Sedgwick location is at 8125 Sedgwick Way
Who is the CEO of Sedgwick?
Sedgwick CEO is Mike Arbour, their score by employees is 59
What is Sedgwick eNPS?
The eNPS for Sedgwick is -23
What is the salary for Director of Marketing in Sedgwick?
Director of Marketing average salary in the US is 189k
What are the salaries in the Communications in Sedgwick?
The average salaries for Communications in Sedgwick is 238k
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