Sedgwick Employee Reviews
Out of 455 Sedgwick employee reviews, 62% were positive. The remaining 38% were constructive reviews with the goal of helping Sedgwick improve their work culture. The IT team, with 93% positive reviews, reports the best experience at Sedgwick compared to all other departments at the company. The Admin team offered the most constructive feedback, with 40% of that department's reviews constructive in nature.
What does the leadership team need to get better at?
I have no idea on this
Leadership needs to treat people with dignity and respect.
they all need to understand that we are people
Hold managers accountable and honest
Review from Admin Dept
Viewing it's workers as people and caring about their wellbeing.
Why do you feel undervalued and what would make you feel better about your compensation?
They make impossible matrix for you to achieve so they can rate everyone at "meet expectations"or less at end of year so they don't have to give you the merit increase you deserve. They are industry standard for processing but they are bottom of barrel when it comes to pay. I would not recommend.
Posted 16 days ago
I am currently contracted, so I have no access to any benefits.
2 perfent raises a year lol
Still determining the market value
I have worked roughly 200 hours off the clock so I could get all the desks cleared. I am an expert in several different areas, get 100's on my claim audits, and phone calls, have never missed a day with a call off. Getting more than a quarter raise.
What do your coworkers need to improve and how could you work together better?
Stop being 2 sided and have integrity.
Review from Customer Support Dept
The team is unhappy with the operation management team and how employees are being treated.
We need more employees but no one wants to work for such a poorly reviewed company. We need management to treat current employees with respect and with proper compensation without being talked down to by 'caring' managers.
co-workers need to have their workloads adjusted as well. Moral is terrible
Think outside the box more
What needs to change to make the company culture better?
better culture from top management. most colleagues are great but TOP seeds are not
Change the people in command and bring in someone that isn't biased.
Review from Customer Support Dept
Define a corporate strategy and communicate that to all of the colleagues.
Take better care of your people so your people will take care of your clients. Pay your employees to complete the unreasonble amount of work rather than lining managements pockets for saving money.
Understanding that people want to feel appreciated and valued. We want to be paid fairly. We want to be listened to and not just ignored when we share valid concerns. We want to see action and change. Positive changes!
What would you improve about your company's interview process?
meaningless questions, individuality is not very welcome. Standard protocol questions only.
Focus on hiring competent people not people who are social / friends of management.
Take more time and he honest regarding job duties.
Review from Operations Dept
What's going wrong and how can it be improved?
The amount of time it takes for CTR's to be approved to start work.
Review from Customer Support Dept
We cannot appropriately work our caseloads because we're overworked. Instead of doing the right thing, we have no choice but to do the 'quick thing' instead. Your employees should not be crying at their desks on a daily basis.
Lack of communication regarding daily changes. Lack of empathy for employees. Managements only concern is the accounts, not their people working the accounts.
Negative company with very poor technology
Sedgwick only cares about the billions of dollars they make.
What would you most like to see improved at your company?
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