Serco Employee Reviews
Out of 100 Serco employee reviews, 73% were positive. The remaining 27% were constructive reviews with the goal of helping Serco improve their work culture. The Operations team, with 86% positive reviews, reports the best experience at Serco compared to all other departments at the company.
What do you like best about the leadership team?
Easy to approach, always there if needed.
The Serco executive team is committed to achieving results while also taking care of employees.
Ability to communicate and ask questions
Openness and approachability. Listened to when issues are raised
Communication with staff and management
What is the best part about your compensation package?
Above the standard rates very competitive.
Openly talked about and ease of access
401k matching up to 6%
401 K matching is 50%. Pretty amazing. Free money.
being a casula i dont have one
What are some of the best things about your team?
fun, team-focused, creative, intelligent, problem solvers
communication, inter department collaboration, helpful
Teamwork, loyalty, trust, pride innovation
Responsive. Responsible. Cordial. Innovative. No drama.
They get the job done. We work together learning from each other. Communications flow is very positive on our team. Only gripe across the board are with mid level management not having required qualifications and working in lead positions on contracts with customers. Serco needs more SMEs
What is most positive about the culture and environment at your company?
They are positively pro-active regarding culture.
People care about each other. Focus on work -life balance and flexible schedules are helpful.
Wellness programs, individualized check ins and strong team dynamics.
Leaders recognize quality performance and there seem always to be multiple options for moving on and moving up.
We are profesionally diversified and continually learn from each other. We have 8 SMEs that are absolute experts in each area of their job field. The work flow runs very smooth and our customer praises our work often. Serco permanent employee running lead on contract does cause issues with our image
What did you like most about the interview process?
An informal round of calls with influencers followed by a face to face to confirm suitability with senior hiring authority. the firm offered additional compensation to make up for lost vacation time from a previous job.
I felt it was very fair! However i had already been told the work is great from other colleagues. However, its known that Serco doesnt pay top dollar and even close to what competitors pay. Hence they underbid cintracts and pray that can keep employees in positions because they are happy in the job.
it is short and quick
My company was purchased as part of an acquisition so I did not have to interview.
Review from Operations Dept
It was done with the manager & supervisors together
Review from Operations Dept
What makes you most happy at work?
Positive feedback from our customers on a regular bases.
Working under pressure with colleagues
Doing something to help impact our servicemembers and spouses.
Meaningful work and latitude to make decisions in my field
payday only, not much else
What do you like best about your company?
There aren't any Outlook reviews of Serco yet.
Be the first to contribute a review.