ServiceNow Claimed Company

At ServiceNow, we make the world of work, work better for people. We deliver digital workflows that create great experiences and unlock productivity. With 6,200+ customers, we serve ~80% of the Fortune 500. And we are on the 2020 list of FORTUNE World’s Admired Companies®. This is the future of work. For more information, visit www.servicenow.com. read more

EMPLOYEE PARTICIPANTS: 508

TOTAL RATINGS: 4385

CEO: Bill McDermott

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Joining ServiceNow - Employee Onboarding

Employee Sentiment

The prevailing opinion from employees about joining ServiceNow is that the company was very prepared on their first day. ServiceNow employees concluded that their overall onboarding experience was positive. 63% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Answer	Percent
Yes	78%
No	22%

Did you have a positive onboarding experience when you were hired at your current company?

Answer	Percent
Very Prepared	38%
Prepared	25%
Somewhat Prepared	13%
Unprepared	11%
Very Unprepared	13%

How prepared was your company on your first day of onboarding?

Answer	Percent
Yes	63%
No	37%

Was your direct manager helpful with your onboarding during your first 90 days?

Meet Your Managers

Your direct manager highly affects your experience at a company; overall managers at ServiceNow are rated an A+. At ServiceNow most employees said they received feedback once a month or once a quarter. 80% of employees also said they felt comfortable giving their managers feedback. Learn More about your managers at ServiceNow.

Answer	Percent
Every week	15%
Once a month	30%
Once a quarter	26%
Once a year	10%
Never	19%

How often do you get valuable feedback on how to improve at work?

Answer	Percent
Yes	40%
No	60%

Does your boss expect you to work when you're on vacation?

Answer	Percent
Yes	80%
No	20%

Do you feel comfortable giving your boss negative feedback?

Negotiate Salary

If you think you and your skill set should be valued higher than your offer, negotiate your salary! 67% of men and 100% of women at ServiceNow said they negotiated their salaries. On average, ServiceNow employees earn $153,318. ServiceNow ranks in the Top 25% for compensation in San Francisco. Learn More about Salaries at ServiceNow.

Average Salaries at ServiceNow by Department

$165k*

Engineering

$213k*

Product

$142k*

Design

$151k*

Marketing

$117k*

Operations

$83k*

Admin

$153k*

Business Dev

$116k*

Finance

$230k*

Communications

$113k*

Customer Support

$147k*

$126k*

$149k*

Legal

$196k*

Sales

^* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Get Acclimated

Now that you’ve joined ServiceNow, get acclimated. Is lunch a social time or do people sit at their desks? At ServiceNow the most common answer selected by employees is a 1 hour break. Understand your coworkers and why they’ve chosen to stay at ServiceNow, many employees say it’s because of the comp & benefits.

Answer	Percent
Company Mission	10%
Comp & Benefits	80%
Co-Workers	0%
Comfort & Familiarity	10%
Career Advancement Opportunities	0%

What's the main reason you stay at your current company?

Answer	Percent
>1 hour	27%
1 hour	37%
45 minutes	0%
30 minutes	18%
I eat at my desk	18%

How long do you take for lunch breaks?

Answer	Percent
Multiple times a week	0%
Once a week	33%
Once a month	14%
Once a quarter	29%
Never	24%

How often do you socialize with team members outside of work?

Professional Development

ServiceNow ranks in the Bottom 35% of companies for professional development in San Francisco. 62% of employees feel as though ServiceNow is beneficial to their continuous career growth, and 39% said they had a mentor at the office. Learn More about Professional Development at ServiceNow.