ServiceNow Retention Score | Comparably
Comparably
ServiceNow Claimed Company
At ServiceNow, we make the world of work, work better for people. We deliver digital workflows that create great experiences and unlock productivity. With 6,200+ customers, we serve ~80% of the Fortune 500. And we are on the 2020 list of FORTUNE World’s Admired Companies®. This is the future of work. For more information, visit www.servicenow.com. read more
EMPLOYEE
PARTICIPANTS
504
TOTAL
RATINGS
4336
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ServiceNow Retention Score

ServiceNow is in the Top 10% of similar sized companies in its ability to retain quality employees. 56% of employees would not leave ServiceNow if they were offered a job for more money while 78% are excited to go to work each day. Overall, 68% of ServiceNow's employees feel the company is doing what it should to retain them while 32% may be considering new employment. Quality employees are difficult to find which makes retaining them all the more important.

Last updated a month ago.

Where This Score Ranks ServiceNow's Retention

  • TOP
    10%

    In the Top 10% of 1341 Similar Sized Companies on Comparably

  • TOP
    35%

    In the Top 35% of 944 Nearby Companies in San Francisco

  • 3rd

    3rd place versus 5 competitors rated on Comparably

78
Jul
78
Aug
78
Sep
78
Oct
78
Nov
A78 / 100
Feb
Who Ranks ServiceNow's Retention the Highest?
Department - Marketing 93/100
Department - Customer Support 92/100
Department - Sales 90/100
Who Ranks ServiceNow's Retention the Lowest?
Department - Product 54/100
Department - Engineering 56/100
Department - Design 57/100

ServiceNow Retention At a Glance

ServiceNow's Retention score is rated an "A" by 498 employees. The category helps understand ServiceNow's focus and commitment to retaining employees in their organization.

Over the past three months, ServiceNow's Retention score has remained steady at 78/100. ServiceNow ranks in 3rd place versus 5 competitors which include BMC Software, Salesforce, Atlassian, ServiceMax, and Symantec. The Marketing and Customer Support departments are likely to stay at the company the longest, while the Product and Engineering departments are likely to have the highest turnaround.

ServiceNow's Retention score is in the Top 10% of 1341 similar sized companies (10,000+ Employees) on Comparably. The Company ranks in the Top 35% compared to 944 nearby companies in San Francisco.

ServiceNow's Retention Trendline

  • ServiceNow78
  • Other Companies in San Francisco
  • Similar Size on Comparably

How ServiceNow's Retention Score is Calculated

FILTER RATINGS BY

Results from 498 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

AnswerPercent
Yes73%
No27%
Do you believe you're paid fairly?
AnswerPercent
Yes87%
No13%
Do you look forward to interacting with your coworkers?
83
out of 100
How would you rate the quality of your coworkers?
AnswerPercent
Yes78%
No22%
Are you typically excited about going to work each day?
AnswerPercent
Every week15%
Once a month27%
Once a quarter27%
Once a year12%
Never19%
How often do you get valuable feedback on how to improve at work?
AnswerPercent
Yes74%
No26%
Do you approve of the job your executive team is doing at your company?
AnswerPercent
Yes68%
No32%
Do Your Company Leaders Do What They Should to Retain You as an Employee?
AnswerPercent
Very Secure42%
Secure Enough37%
Neutral5%
Insecure5%
Very Insecure11%
How secure do you feel your job is at your company?
AnswerPercent
Yes53%
No47%
Do you have a close friend at work?
AnswerPercent
Yes69%
No31%
Would you leave your current job for a 20% raise at a different company?
AnswerPercent
Multiple times a week0%
Once a week33%
Once a month14%
Once a quarter29%
Never24%
How often do you socialize with team members outside of work?
AnswerPercent
Yes33%
No67%
Do you feel burnt out at work?
AnswerPercent
Yes69%
No31%
Are you challenged at work?
AnswerPercent
Yes56%
No44%
Would you turn down a job offer today, for slightly more money?
AnswerPercent
Yes64%
No36%
Are you proud to be a part of your company?

ServiceNow's Retention Rank Against Similar Sized Companies on Comparably

TOP
10%

ServiceNow ranks in the Top 10% of other companies on Comparably with 10,000+ Employees for Retention Score.

  1. Canadian Tire Corp.
    78 / 100
  2. Wabash National
    78 / 100
  3. Estes Express Lines
    78 / 100
  4. ServiceNow
    78 / 100
  5. Vivint
    77 / 100
  6. L&T Co.
    77 / 100
  7. DE-DE
    77 / 100

ServiceNow's Retention Rank Against Other Companies Nearby

TOP
35%

ServiceNow ranks in the Top 35% of other companies in San Francisco for Retention Score.

  1. WePay
    78 / 100
  2. PagerDuty
    78 / 100
  3. Rev.com Freelancers
    78 / 100
  4. ServiceNow
    78 / 100
  5. Quid
    78 / 100
  6. i-movad
    78 / 100

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