Smarsh Employee Reviews | Comparably
Smarsh Claimed Company
Helping regulated organizations to capture, archive and supervise the newest communication channels to meet compliance and e-discovery challenges head-on. read more
This company is accepting feedback from verified employees
EMPLOYEE
PARTICIPANTS
176
TOTAL
RATINGS
4988

Smarsh Employee Reviews

Out of 741 Smarsh employee reviews, 92% were positive. The remaining 8% were constructive reviews with the goal of helping Smarsh improve their work culture. The HR team, with 100% positive reviews, reports the best experience at Smarsh compared to all other departments at the company. The Customer Support team offered the most constructive feedback, with 15% of that department's reviews constructive in nature.

What do you like best about the leadership team?

Leadership Reviews

They are passionate and fair.

Transparency and Commitment to Growth

Review from Engineering Dept

That I am valued and not just an asset on a ledger somewhere.

Review from Customer Support Dept

I believe they care about the employees.

Review from Customer Support Dept

We have open communication, and all teams work well together.

Review from Customer Support Dept

What is the best part about your compensation package?

Compensation Reviews

Added benefits that are provided

Review from IT Dept

Benefits are great when compared to the industry

Review from Engineering Dept

The Unlimited PTO is great.

Review from Customer Support Dept

The healthcare is nice, and I appreciate the added bonus incentives

Review from Customer Support Dept

Unlimited vacation time and being allowed to actually take it.

Review from Customer Success Dept

What are some of the best things about your team?

Team Reviews

We are a close knit team that I hope to work with again.

Friendly yet professional. Highly engaged

Review from Engineering Dept

That we try to make sure that everyone is up to date and aware of what is going on.

Review from Customer Support Dept

My team always look for ways to help.

Review from Customer Support Dept

We work together to build tribal knowlege, support the company culture, and communicate in effective ways. we have fun together as well and work to resolve issues efficiently.

Review from Customer Support Dept

What is most positive about the culture and environment at your company?

Environment Reviews

We are working on a product that improves lives.

That we are all valued for the contribution that we are making.

Review from Customer Support Dept

Very friendly and helpful colleagues.

Review from Customer Support Dept

We put People first always

Review from Customer Support Dept

It inspires us to do beyond our current job

Review from Engineering Dept

What did you like most about the interview process?

Interviews Reviews

Learned a lot about the mission.

TA team tell us about every step and feedback being shared

Review from Engineering Dept

The interview was challenging and engaging. I believe that both sides came away with the information necessary to make an informed decision.

The recruiter was very helpful and knowledgeable.

Review from HR Dept

The warm friendly recruiter who took his time with me.

Review from HR Dept

What makes you most happy at work?

Outlook Reviews

Opportunities to do more. Learn more and grow

Review from Engineering Dept

That I am a remote employee and that I can work from anywhere I choose.

Review from Customer Support Dept

I'm constantly given positive feedback, helped with my growth as a rep and feel like I am learning more all the time.

Review from Customer Support Dept

Delivering milestones to customers in a way that supports what they in turn have to do with Smarsh products and services.

Review from Customer Success Dept

When things actually work as intended

Review from Customer Support Dept

What do you like best about your company?

Outlook Reviews

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