Smart & Final Competitors | Comparably
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Smart & Final
Smart & Final is a food, supplies, and culinary equipment warehouse store. read more
EMPLOYEE
PARTICIPANTS
533
TOTAL
RATINGS
3559

Smart & Final Competitors

Smart & Final competitors include Costco, Ralphs, Vons, Safeway and BJ's Wholesale Club. Smart & Final ranks 2nd in CEO Score on Comparably vs its competitors. See below how Smart & Final compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
2nd
eNPS Rank
2nd
Gender Rank
3rd
Diversity Rank
3rd
Product Quality
3rd
NPS Rank
3rd
Pricing Rank
2nd
Customer Service
3rd

See Smart & Final Culture vs Competitors:

Smart & Final Competitors
RankCompanyScore
1Costco77
2Smart & Final63
3Ralphs61
4Vons60
5Safeway55
6BJ's Wholesale Club55

Smart & Final Competitors at a Glance

CEO Ratings Comparison

Smart & Final's CEO Score Ranks 2nd

389 Employees at Smart & Final rate David Hirz a 67 out of 100, which ranks them 2nd below Costco's CEO,W. Craig Jelinek. Last rating was 8 days ago.

  1. 1st
    W. Craig Jelinek Costco's CEO
    W. Craig Jelinek
    Costco
    79
    out of 100

    1996 Employees at Costco rate W. Craig Jelinek a 79 out of 100, which ranks them 1st out of Smart & Final's competitors. Last rating was 17 days ago.

  2. 2nd
    David Hirz Smart & Final's CEO
    David Hirz
    Smart & Final
    67
    out of 100
  3. 3rd
    Cecil Fangon Ralphs' CEO
    Cecil Fangon
    Ralphs
    62
    out of 100

    24 Employees at Ralphs rate Cecil Fangon a 62 out of 100, which ranks them 3rd out of Smart & Final's competitors. Last rating was months ago.

  4. 4th
    Vons' CEO
    Vons
    58
    out of 100

    271 Employees at Vons rate a 58 out of 100, which ranks them 4th out of Smart & Final's competitors. Last rating was a month ago.

  5. 5th
    Robert Miller Safeway's CEO
    Robert Miller
    Safeway
    54
    out of 100

    1182 Employees at Safeway rate Robert Miller a 54 out of 100, which ranks them 5th out of Smart & Final's competitors. Last rating was 5 days ago.

  6. 6th
    Lee Delaney BJ's Wholesale Club's CEO
    Lee Delaney
    BJ's Wholesale Club
    54
    out of 100

    638 Employees at BJ's Wholesale Club rate Lee Delaney a 54 out of 100, which ranks them 6th out of Smart & Final's competitors. Last rating was 21 days ago.

CEO Ratings Comparison
RankCEOCompany Score
1W. Craig JelinekCostco79
2David HirzSmart & Final67
3Cecil FangonRalphs62
4Vons58
5Robert MillerSafeway54
6Lee DelaneyBJ's Wholesale Club54
Product Quality Score Comparison

Smart & Final Ranks 3rd in Product Quality Score

136 Customers rate Smart & Final's Product Quality Score a 3.3/5, which ranks it 3rd against its competitors, below Vons.

  1. 1st
    Costco
    4.3 / 5
  2. 2nd
    Vons
    3.6 / 5
  3. 3rd
    Smart & Final
    3.3 / 5
  4. 4th
    BJ's Wholesale Club
    2.7 / 5
  5. 5th
    Ralphs
    2.6 / 5
  6. 6th
    Safeway
    2.5 / 5
Product Quality Score Comparison
RankCompany Score
1Costco86
2Vons73
3Smart & Final67
4BJ's Wholesale Club55
5Ralphs53
6Safeway50
NPS Comparison

Smart & Final Ranks 3rd in Net Promoter Score

154 Customers rate Smart & Final's Net Promoter Score a -7, which ranks it 3rd against its competitors, below Vons. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Smart & Final to a friend?”.

  1. 1st
    Costco
    50
  2. 2nd
    Vons
    1
  3. 3rd
    Smart & Final
    -7
  4. 4th
    BJ's Wholesale Club
    -25
  5. 5th
    Ralphs
    -28
  6. 6th
    Safeway
    -41
NPS Comparison
RankCompany Score
1Costco50
2Vons1
3Smart & Final-7
4BJ's Wholesale Club-25
5Ralphs-28
6Safeway-41
Pricing Score Comparison

Smart & Final Ranks 2nd in Pricing Score

121 Customers rate Smart & Final's Pricing Score a 3.2/5, which ranks it 2nd against its competitors, below Costco.

  1. 1st
    Costco
    4.1 / 5
  2. 2nd
    Smart & Final
    3.2 / 5
  3. 3rd
    Vons
    3.2 / 5
  4. 4th
    BJ's Wholesale Club
    2.9 / 5
  5. 5th
    Ralphs
    2.5 / 5
  6. 6th
    Safeway
    2.3 / 5
Pricing Score Comparison
RankCompany Score
1Costco83
2Smart & Final65
3Vons64
4BJ's Wholesale Club58
5Ralphs51
6Safeway46
Customer Service Comparison

Smart & Final Ranks 3rd in Customer Service

115 Customers rate Smart & Final's Customer Service a 3.2/5, which ranks it 3rd against its competitors, below Vons.

  1. 1st
    Costco
    4.2 / 5
  2. 2nd
    Vons
    3.4 / 5
  3. 3rd
    Smart & Final
    3.2 / 5
  4. 4th
    Ralphs
    2.8 / 5
  5. 5th
    BJ's Wholesale Club
    2.6 / 5
  6. 6th
    Safeway
    2.3 / 5
Customer Service Comparison
RankCompany Score
1Costco84
2Vons68
3Smart & Final65
4Ralphs57
5BJ's Wholesale Club53
6Safeway46
Overall Culture Score Comparison

Smart & Final Ranks 2nd in Overall Culture Score

533 Employees rate Smart & Final's Overall Culture a 63/100, which ranks it 2nd against its competitors, below Costco. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    Costco
    77 / 100
  2. 2nd
    Smart & Final
    63 / 100
  3. 3rd
    Ralphs
    61 / 100
  4. 4th
    Vons
    60 / 100
  5. 5th
    Safeway
    55 / 100
  6. 6th
    BJ's Wholesale Club
    55 / 100
Overall Culture Score Comparison
RankCompany Score
1Costco77
2Smart & Final63
3Ralphs61
4Vons60
5Safeway55
6BJ's Wholesale Club55
eNPS Comparison

Smart & Final Ranks 2nd in Employee Net Promoter Score

420 Employees rate Smart & Final's Employee Net Promoter Score a -17, which ranks it 2nd against its competitors, below Costco. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Smart & Final to a friend?”.

  1. 1st
    Costco
    26
  2. 2nd
    Smart & Final
    -17
  3. 3rd
    Vons
    -24
  4. 4th
    Safeway
    -35
  5. 5th
    Ralphs
    -36
  6. 6th
    BJ's Wholesale Club
    -43
eNPS Comparison
RankCompany eNPS
1Costco26
2Smart & Final-17
3Vons-24
4Safeway-35
5Ralphs-36
6BJ's Wholesale Club-43
Gender Score Comparison

Smart & Final Ranks 3rd in Gender Score

18 Employees rate Smart & Final's Gender Score a 61/100, which ranks it 3rd against its competitors, below Ralphs. The Gender Score tracks how positively women rate their experience at Smart & Final.

  1. 1st
    Costco
    84 / 100
  2. 2nd
    Ralphs
    71 / 100
  3. 3rd
    Smart & Final
    61 / 100
  4. 4th
    BJ's Wholesale Club
    59 / 100
  5. 5th
    Vons
    57 / 100
  6. 6th
    Safeway
    53 / 100
Gender Score Comparison
RankCompany Score
1Costco84
2Ralphs71
3Smart & Final61
4BJ's Wholesale Club59
5Vons57
6Safeway53
Diversity Score Comparison

Smart & Final Ranks 3rd in Diversity Score

24 Employees rate Smart & Final's Diversity Score a 60/100, which ranks it 3rd against its competitors, below Vons. The Diversity Score tracks how positively diverse employees rate their experience at Smart & Final.

  1. 1st
    Costco
    83 / 100
  2. 2nd
    Vons
    63 / 100
  3. 3rd
    Smart & Final
    60 / 100
  4. 4th
    Safeway
    58 / 100
  5. 5th
    Ralphs
    58 / 100
  6. 6th
    BJ's Wholesale Club
    57 / 100
Diversity Score Comparison
RankCompany Score
1Costco83
2Vons63
3Smart & Final60
4Safeway58
5Ralphs58
6BJ's Wholesale Club57

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