Smart & Final Compensation Employee Reviews | Comparably
Smart & Final is a food, supplies, and culinary equipment warehouse store. read more
EMPLOYEE
PARTICIPANTS
515
TOTAL
RATINGS
3451

Smart & Final Compensation Employee Reviews

What is the best part about your compensation package?

It would be the healthcare and 401k

The 401k is very strong

I. Really dont know much about it

20$ a hour was awesome never have I been compensated like that before. Loved it

I'm not sure what that is

I don't know I'm not sure

Competitive pay and benefits in most cases.

Everything about the job is great, except for one thing...or one person's attitude, I guess.

Overpaid for the position type

Cant complain about the extras that accompany my salary

Inclusive and excellent options for families

Good medical benefits. Paid time off

It gets invested something new for me

Good pay, good benefits lots of freedom and lattitude to lead

I got to keep my same health provider I had a previous job for way less cheaper then the old job. Plus I don't even think about my invest here like a previous job. I got raised faster here then a previous job of 11 years

The hourly pay. Best part time job

I all and all am happy with the whole company

I get paid time off

Review from Sales Dept

Why do you feel undervalued and what would make you feel better about your compensation?

I feel undervalued because i bend over backwards and still dont get rewarded with hours manage doesnt care about your mental health or physical health as long as you can get the job done your just a number working there

I got suspended for no reason that I asked why was I getting suspended and I haven’t got no respon

Give us a fair contract

As a PIC/ Freezer Lead, I believe I deserve more hours, especially being the only person in my department. Our produce lead is full time, and has 3 other people in that department. I've worked produce, and it's not as hard as freezer. It's almost like I didn't get a raise cause my hours got cut.

Review from Product Dept

Yes feel undervalued all the time

Your hard work gets rewarded with hours and even DAYS getting cut from your schedule. You are often forced to do 2 employees jobs on your own due to not scheduling someone to cover it

the job is really stressful mostly if you are in a busy area like me so the tiredness of it all doesn't seem worth the work at some point

many store policies feel arbitrary and the division of labor is very poorly organized.

Review from Sales Dept

I wanted a raise ans they didnt want to gove me one

Pandemic pay is what we need back. This pandemic has only gotten worse and we don't even have covid pay even though people are getting sick left and right. We are dealing with all these changes and shipping issues and complaining customers about stuff we can't help .. we deserve covid pay.

Review from Customer Support Dept

Employees don't get a annual increase

Better pay above $14.40 an hour

More workers bust their butts over time and yet complains left and right never positive or motivation talk by management

I try not to get lost in the fact that others earn more than me, but when I am doing all I can and others take short cuts , leave work for others to do, call out sick a lot and still are permitted to work at Smart&Final, its concerning.

Pay cap at store level is too low, and has been reduced for store level management over the years

The employees that hardly do anywork and take credit for being lazy are being paid in positions they dont deserve exspecially when someone like me is doing there work and they take credit or ask you to stay later to help them do there job as a manager that shouldnt be alllowed

Review from Sales Dept

ive worked for this company for 8 years and still a part time associate. my voice has never mattered.

If they got rid of the manager

Im treat unfairly and all my customer love me .

Review from Sales Dept

I feel undervalued because I am overworked to much with dreadful hours with little to no respect from management and supervisors. I also have a fluctuating schedule meaning, I will have many days and hours to work to little to no days the next week.

Review from Customer Support Dept

Review Sentiment at Smart & Final

66
66%
34
34%

About Smart & Final's Compensation

D+
54/100

Where This Score Ranks Smart & Final's Compensation

BOTTOM
25%

In the Bottom 25% of 1748 similar size companies on Comparably

?

Not enough ratings to compare against companies in metro

3rd

3rd place versus 5 competitors rated on Comparably

165 employees at Smart & Final score their wages and compensation a D+ on average. As a testament to this, when employees are asked “Do you believe you're paid fairly?”, 46% say Yes. The Customer Success department is the most satisfied with their compensation, ranking it 82/100, a full 40 pts above the Customer Support department. If you want detailed data about Smart & Final's wages, see the <a href="https://www.comparably.com/companies/smart-final/salaries">wage breakdown by department, job titles, locations, and more.</a>

Rate Compensation the Highest

  • Department - Customer Success
    +28%
  • Experience - Entry Level
    +16%
  • Ethnicity - Asian or Pacific Islander
    +10%

Rate Compensation the Lowest

  • Experience - Over 10 Years
    -26%
  • Department - Customer Support
    -12%
  • Experience - 1 to 3 Years
    -10%

How Smart & Final's Compensation Score is Calculated

FILTER RATINGS BY

Results from 165 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

AnswerPercent
Yes46%
No54%
Do you believe you're paid fairly?
AnswerPercent
Yes52%
No48%
Are you satisfied with your Benefits?
AnswerPercent
Yes67%
No33%
Does your company give annual bonuses?
AnswerPercent
Every 6 months or less0%
Every year67%
Every 2 years0%
Every 3 years or more0%
Never33%
How often do you get a raise?
×
Rate your company