Smart & Final Employee Reviews | Comparably
Smart & Final is a food, supplies, and culinary equipment warehouse store. read more
EMPLOYEE
PARTICIPANTS
515
TOTAL
RATINGS
3451

Smart & Final Employee Reviews

Out of 329 Smart & Final employee reviews, 66% were positive. The remaining 34% were constructive reviews with the goal of helping Smart & Final improve their work culture. The Sales team, with 73% positive reviews, reports the best experience at Smart & Final compared to all other departments at the company. The Customer Support team offered the most constructive feedback, with 44% of that department's reviews constructive in nature.

What does the leadership team need to get better at?

Leadership Reviews

Everywhere needs improvement to be fair

Following protocols and lessening bias. Encouraging teamwork and healthy leadership.

Same disappointment low moral sad place

on how to help new workers in difficult situations, and how to get better as a group instead of as a person its store as well as teaching thing before then after someone makes a mistake

He needs to get better in every aspect a Manger should have. And those things are leadership,honesty, equality, etc.

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

I feel undervalued because i bend over backwards and still dont get rewarded with hours manage doesnt care about your mental health or physical health as long as you can get the job done your just a number working there

I got suspended for no reason that I asked why was I getting suspended and I haven’t got no respon

Give us a fair contract

As a PIC/ Freezer Lead, I believe I deserve more hours, especially being the only person in my department. Our produce lead is full time, and has 3 other people in that department. I've worked produce, and it's not as hard as freezer. It's almost like I didn't get a raise cause my hours got cut.

Review from Product Dept

Yes feel undervalued all the time

What do your coworkers need to improve and how could you work together better?

Team Reviews

Communication, awareness and better scheduling

Review from Customer Support Dept

Coworkers need to improve on a respectful work attitude with other coworkers

I think they should change shift to all employees

Communication and able to comprehend so much of it lacks in the store and management specially the simple situation can't be solve . Again disapoinment all aroud same with HR allowing toxic workers back in the company after many complains

Develope a work ethic. Managers need to terminate under performing employees to regain the respect of other team members.

What needs to change to make the company culture better?

Environment Reviews

There needs to be managers and team leaders that actually help out and be there for the associates. Rather than never be at the store and still get credit for everything.

How to talk to ur employess the front supervisor

Different employees with a better attitude for others

Learn how to put your foot down. Learn to manage people. Have real people skills !!!!

Appreciate your employees who work hard

What would you improve about your company's interview process?

Interviews Reviews

Respond promptly. No one likes being kept in the dark about status.

Actually ask relevant questions pertaining to job

More than a five minute interview

Low standards. Lack of motivation. no right goals set

There needs to be a level of adequate information relayed to employee, from my experience.

What's going wrong and how can it be improved?

Outlook Reviews

Give the workers a fair contact

DMS Darren and Monique are very incompetent

Over ordering and reatrd store manager

Store managers need to be vaccinated whether they want to or not

Management corporate and HR need to be changed drasticly too much drama not enough work or time to hear there workers and the situations that accure. More failure coming our way . Leaving the situations as is .

What would you most like to see improved at your company?

Outlook Reviews

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