SmartBug Media Marketing Department Employee Reviews | Comparably
SmartBug Media Claimed Company
SmartBug Media is the full service digital agency of choice for organizations looking to create resilient growth across the entire customer lifecycle. From marketing to sales, revenue operations to customer success, and e-commerce to integration, SmartBug combines sound strategies and technology with top talent to de-risk the future and set the course for continued success. SmartBug is a 2x HubSpot North America Partner of the Year, a Master Elite partner of Klaviyo, Google Premier Partner, and has secured hundreds of awards for excellence and client work. CEO & Founding Date SmartBug Media was founded in 2008, and its current CEO is Jen Spencer. Since its inception over a decade ago, SmartBug Media has grown to 200-plus employees. read more
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EMPLOYEE
PARTICIPANTS
176
TOTAL
RATINGS
5309

SmartBug Media Marketing Department Employee Reviews

What do you like best about the leadership team?

Leadership Reviews

Always seem to be soliciting and receptive to feedback. Thought leaders. Always ready to support and back the team.

Review from Marketing Dept

Open-minded, accepts feedback, course corrects, clearly lays out expectations, sets goals, available to help

Review from Marketing Dept

Transparency, promoting and advancing our culture and always open to trying new programs/initiatives if it advances the organization.

Review from Marketing Dept

Clear, focused, transparent, honest, address important issues

Review from Marketing Dept

Openness to feedback and clear communication of our goals as a whole company.

Review from Marketing Dept

What does the leadership team need to get better at?

Leadership Reviews

There aren't any Leadership reviews of SmartBug Media yet.
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What is the best part about your compensation package?

Compensation Reviews

Working from home, the pay is decent, the annual company retreat, the RWA

Review from Marketing Dept

Sufficient for the role and experience, however I know it is not fully in line with my counterparts. Meaning, the compensation does not match the scope. But, reasons were provided and I understood what I was accepting.

Review from Marketing Dept

The salary that I wanted.

Review from Marketing Dept

Freedom to work from home, have a flexible schedule and for the most part, the ability to work with clients that align with our product offering.

Review from Marketing Dept

Flex time - i.e. being able to work more or less on a given day, just have to hit your hours for the month

Review from Marketing Dept

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

Compared to other areas of the market, as well as other agencies in our industry, I feel like we're a bit underpaid. Pay structures are not clear, pay bands are not openly communicated, and raises and bonuses seem like murky processes. Our benefits are good.

Review from Marketing Dept

We're underpaid and don't get enough PTO

Review from Marketing Dept

Salary should not be based on your location. I am doing the same job and I have the same responsibilities.

Review from Marketing Dept

I feel that my compensation is lower than it should be compared to my performance, the market, and my growth

Review from Marketing Dept

Salary be more competitive especially by location

Review from Marketing Dept

What are some of the best things about your team?

Team Reviews

Everyone is incredibly smart and talented. They're all team players. They also are very generous with their time and knowledge

Review from Marketing Dept

My direct team is adaptable, creative, self-reliant and open-minded. They are all easy to talk to and also share constructive feedback. They are invested in the direction of the company, their career growth, their clients and the work they do.

Review from Marketing Dept

Incredible people, they also show genuine care for eachother and we can all be honest amongst eachother

Review from Marketing Dept

Willingness to help out others and teach you to be a better teammember.

Review from Marketing Dept

Passionate about marketing, invested in helping clients, always willing to help each other, super smart, creative

Review from Marketing Dept

What do your coworkers need to improve and how could you work together better?

Team Reviews

There aren't any Team reviews of SmartBug Media yet.
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What is most positive about the culture and environment at your company?

Environment Reviews

The people are great and very supportive. The environment is generally positive.

Review from Marketing Dept

Everybody is genuinely invested in the direction of the company. We all want to meaningfully contribute, and everyone wants to help each other out. It is not uncommon (and is becoming more frequent) to discover that "problems" I'm thinking about, my team is thinking about and working on as well.

Review from Marketing Dept

Remote work but paired with real encouragement to get to know each other and still have a coworker culture.

Review from Marketing Dept

Flexibility in building your schedule and lots of small private groups get together to discuss both work and non-work related interests.

Review from Marketing Dept

Everyone who works here is "good people"

Review from Marketing Dept

What needs to change to make the company culture better?

Environment Reviews

There aren't any Environment reviews of SmartBug Media yet.
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What did you like most about the interview process?

Interviews Reviews

I enjoyed the transparency and authenticity of the interviews.

Review from Marketing Dept

Every interview I did felt like a conversation, not like I was just being drilled with questions. Both sides were making sure we were a good fit for each other.

Review from Marketing Dept

Was a great opportunity to learn more about SmartBug.

Review from Marketing Dept

All the one on one time I spent with managers, they really had a chance to get to know me and ensure it was a good fit!

Review from Marketing Dept

I appreciated that it was in-depth, I got to speak to a variety of employees and not just one person which was awesome

Review from Marketing Dept

What would you improve about your company's interview process?

Interviews Reviews

My previous ratings are based on my personal interview experience. I scheduled my video interviews as soon as I was sent calendar invitations—but the process still took about 6 weeks. I believe we've changed that and it's something the leadership team is still wor

Review from Marketing Dept

What makes you most happy at work?

Outlook Reviews

Advocating for peers, finding creative solutions and putting the pieces of the puzzle together to execute

Review from Marketing Dept

Seeing progress toward goals. Identifying (sometimes abstract) challenges and coming up with solutions that lead to real development.

Review from Marketing Dept

The people I work with.

Review from Marketing Dept

The autonomy to make decisions and work with innovative technology that our clients are largely happy with deploying.

Review from Marketing Dept

Reading the shoutouts chat in Slack

Review from Marketing Dept

What's going wrong and how can it be improved?

Outlook Reviews

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What do you like best about your company?

Outlook Reviews

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What would you most like to see improved at your company?

Outlook Reviews

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