SmileDirectClub Customer Support Department Culture | Comparably
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SmileDirectClub is the next generation oral care company with the first medtech platform for teeth straightening. read more
EMPLOYEE
PARTICIPANTS
217
TOTAL
RATINGS
4611
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SmileDirectClub Customer Support Department Culture

On Comparably 32 employees in SmileDirectClub's Customer Support department have rated their company’s overall culture grade an A+ contributing a total of 620 ratings. Most employees in Customer Support department have a minimum of 1 to 3 Years of work experience and have worked at SmileDirectClub for Less than 1 Year. Customer Support employees rate the categories Office Culture, Retention, and CEO Rating the highest while rating Perks And Benefits, Gender, and Outlook the lowest.

Based on users who have contributed to ratings on Comparably the Customer Support department consists of 34% men and 66% women.

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Results from 32 Employees in Customer Support, All Genders, All Ethnicities and All Yrs. Experience

Office Culture

Top 5% This score puts SmileDirectClub in the Top 5% of similar sized companies on Comparably
A+
94 / 100

Office Culture Score at SmileDirectClub is rated an A+ by 3 employees.

Retention

Top 5% This score puts SmileDirectClub in the Top 5% of similar sized companies on Comparably
A+
89 / 100

Retention Score at SmileDirectClub is rated an A+ by 32 employees.

CEO Rating

Top 5% This score puts SmileDirectClub in the Top 5% of similar sized companies on Comparably
A+
88 / 100

CEO Rating at SmileDirectClub is rated an A+ by 32 employees.

Leadership

Top 5% This score puts SmileDirectClub in the Top 5% of similar sized companies on Comparably
A+
86 / 100

Leadership Score at SmileDirectClub is rated an A+ by 32 employees.

Manager

Top 5% This score puts SmileDirectClub in the Top 5% of similar sized companies on Comparably
A+
86 / 100

Manager Score at SmileDirectClub is rated an A+ by 32 employees.

Work Culture

Top 5% This score puts SmileDirectClub in the Top 5% of similar sized companies on Comparably
A+
85 / 100

Work Culture Score at SmileDirectClub is rated an A+ by 32 employees.

Professional Development

Top 5% This score puts SmileDirectClub in the Top 5% of similar sized companies on Comparably
A+
85 / 100

Professional Development Score at SmileDirectClub is rated an A+ by 3 employees.

Executive Team

Top 5% This score puts SmileDirectClub in the Top 5% of similar sized companies on Comparably
A+
84 / 100

Executive Team Score at SmileDirectClub is rated an A+ by 32 employees.

Environment

Top 5% This score puts SmileDirectClub in the Top 5% of similar sized companies on Comparably
A+
82 / 100

Environment Score at SmileDirectClub is rated an A+ by 32 employees.

Team

Top 10% This score puts SmileDirectClub in the Top 10% of similar sized companies on Comparably
A
87 / 100

Team Score at SmileDirectClub is rated an A by 32 employees.

Diversity

Top 10% This score puts SmileDirectClub in the Top 10% of similar sized companies on Comparably
A
84 / 100

Diversity Score at SmileDirectClub is rated an A by 26 employees.

Happiness

Top 10% This score puts SmileDirectClub in the Top 10% of similar sized companies on Comparably
A
84 / 100

Happiness Score at SmileDirectClub is rated an A by 32 employees.

Meetings

Top 10% This score puts SmileDirectClub in the Top 10% of similar sized companies on Comparably
A
81 / 100

Meetings Score at SmileDirectClub is rated an A by 32 employees.

Compensation

Top 10% This score puts SmileDirectClub in the Top 10% of similar sized companies on Comparably
A
80 / 100

Compensation Score at SmileDirectClub is rated an A by 32 employees.

eNPS

Top 10% This score puts SmileDirectClub in the Top 10% of similar sized companies on Comparably
A
48

eNPS at SmileDirectClub is rated an A by 21 employees.

Outlook

Top 15% This score puts SmileDirectClub in the Top 15% of similar sized companies on Comparably
A-
81 / 100

Outlook Score at SmileDirectClub is rated an A- by 32 employees.

Gender

Top 20% This score puts SmileDirectClub in the Top 20% of similar sized companies on Comparably
B+
82 / 100

Gender Score at SmileDirectClub is rated a B+ by 22 employees.

Perks And Benefits

Top 20% This score puts SmileDirectClub in the Top 20% of similar sized companies on Comparably
B+
78 / 100

Perks And Benefits Score at SmileDirectClub is rated a B+ by 32 employees.

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