A+
90/100
SmileDirectClub Claimed Company
SmileDirectClub is the next generation oral care company with the first medtech platform for teeth straightening. read more
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SmileDirectClub Team Employee Reviews
All
Positive
Constructive
What are some of the best things about your team?
Working with a lot of really smart people, building something together from the ground up.
Review from Marketing Dept
All are open to new ideas and the teaming is the best.
Review from IT Dept
Constant communication is on point!!
Review from Marketing Dept
Empathy, tolerance, respect, skills, and attitude
Review from Finance Dept
The people I worked with. Period.
Review from Customer Support Dept
How we pick the highest quality people to work with us
Review from Sales Dept
Collaboration, winning as a team, sharing success and candid feedback.
Review from Operations Dept
We do use the first team mentality, and reach out to one another, and if we are unfamiliar with something, we are encouraged to reach out. They answer.
Review from Sales Dept
They care and help each other out
Review from Customer Support Dept
Curious, logical, rational, great work ethic
Review from Engineering Dept
We have all become like best friends. We are a family around here and you don't find that a lot.
Review from HR Dept
Response from SmileDirectClub
This makes us smile!
Culture! We are a huge family.
Review from HR Dept
Response from SmileDirectClub
We definitely are a family here. Thanks for the kind words!
They are a diverse group of people who challenge me daily. It helps me to grow and become a more effective leader
Review from Sales Dept
Response from SmileDirectClub
This is awesome! We love the challenging environment that our team members thrive in. So happy to hear that you've found growth here.
great environment, and great people!
Review from Operations Dept
Response from SmileDirectClub
That's awesome to hear!
Everyone works hard and has fun at the same time.
Review from Operations Dept
Response from SmileDirectClub
That's what we like to hear! Thank you.
The atmosphere its like a family
Review from Product Dept
Response from SmileDirectClub
We love that! Thank you for sharing.
How open we all are and how everyone's ideas are taken into consideration
Review from Marketing Dept
Response from SmileDirectClub
Our team member's ideas make us what we are! Thanks for sharing.
Our team works well together, we help each other learn new techniques and we share our experiences with each other. We all share in responsibilities so that they don't fall on one person.
Review from Sales Dept
Response from SmileDirectClub
That's the kind of team work we love hearing about! Thank you.
We all get along with one another
Review from Sales Dept
Response from SmileDirectClub
We love how close our team is! Thanks for sharing.
Top talent that is highly collaborative
Review from Sales Dept
What do your coworkers need to improve and how could you work together better?
High and retain individuals who aren't just managements friends.
Review from Sales Dept
I like most of my coworkers but management needs to improve drastically
Review from HR Dept
I might not be the best person in the world, but some coworkers lack empathy and people skills.
Review from Customer Support Dept
Response from SmileDirectClub
We're concerned by this, as we expect empathy and respect from all team members. We sure hope you will share with your leader and people support at [email protected].
Share knowledge, provide feedback, support each other.
Review from Engineering Dept
We need better communication and less attacking of one another. We are one team, and should work to help one another in our various areas of expertise. The work environment used to be enjoyable and positive. Right now unfortunately it's full of negativity, drama, complaining, and egos.
Review from Marketing Dept
Response from SmileDirectClub
This is disappointing to hear, as we take pride in the positive work environment you described experiencing at one point. If anything threatens that, we certainly want it to be addressed. We sure hope you will reach out further.
We are a united work group
Review from Customer Support Dept
Approach needs to be more positive. Sometimes people does not seem very happy to have to help others and that's a value that does not qualify the company since we create smiles here.
Review from Operations Dept
Response from SmileDirectClub
That's true -- we are all about the smiles! This includes within our team. We sure hope you will continue to share your stance with your team, leaders and people support.
Co workers are on the company needs to provide the team with more training
Review from Sales Dept
Response from SmileDirectClub
We are constantly working to grow our training programs, and we appreciate this feedback. We hope you will continue to share -- we can be reached at [email protected].
more communication when something happens to address issues properly
Review from Customer Support Dept
Be more open to feedback and constructive criticism.
Review from Marketing Dept
Response from SmileDirectClub
This is fair, and we will certainly internalize the feedback. We want to be a a workplace where feedback is freely given and heard, and that will continue to be important as we grow.
Respect each other's time better.
Review from HR Dept
Response from SmileDirectClub
This is important! We sure hope you will reach out directly to discuss further.
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