SmileDirectClub Interviews Employee Reviews
What did you like most about the interview process?
I enjoyed being able to tour the facility and meet multiple leaders. I was able to gain a clear picture of the type of organization they are and knew I wanted to join the team.
Review from HR Dept
how the conversation was fluent
Panel interviews - getting to meet with your peers.
Review from Marketing Dept
My direct hire was awesome!!!
Review from Marketing Dept
Speaking to my future boss about and how straightforward they were
Review from Finance Dept
The person interviewing me was great.
Review from Customer Support Dept
How professional and organized it was
Review from Sales Dept
Its all face time; it is not just a phone call, or get in the car and drive all over the face of the earth. I loved the fact that I could see headquarters and understand there culture.
Review from Sales Dept
getting a tour of the office space and meeting with numerous members on the team
Review from HR Dept
How nice and informative the recruiters were. I could hear it in their voice and see it on their face that they loved this company. It sold me and I was not actively looking for a new position at the time.
Review from HR Dept
Thank you so much for taking the time to share your experience!
How personable and honest all parties were.
Review from HR Dept
We're so happy to see this review. Thank you so much!
Much of the process is done online and that makes it extremely convenient
Review from Operations Dept
We appreciate your input! Thank you.
getting to know the company better and the confidence as a business
Review from Sales Dept
We're thrilled to see this! Thanks.
The video screening before hand
Review from Sales Dept
Timely feedback and quickly moved on to next steps of the process
Review from Sales Dept
Follow through and structured environment
Review from Operations Dept
Felt like a genuine conversation more than an interview.
Review from Sales Dept
Great environment and great questions to answer and my interviewer listened well
Review from Sales Dept
its was very ahead of the wave first with Skype interviews, once chosen candidate they really accommodated me by sending me out to beautiful Nashville to train and meet with my higher ups. its just overall felt like a good step in the right direction.
Review from Customer Support Dept
It was exciting and engaging.
Review from Sales Dept
We love that! Thank you.
What would you improve about your company's interview process?
Actually honor what you offer in your interview process. Offered one pay rate in writing and then they didn't honor such when I was onboarded.
Review from Sales Dept
P&O needs to be more organize and improve their response timing.
Review from Finance Dept
Consistency in questions, on topic questions
Review from Engineering Dept
The process had me do a FaceTime interview with 2 people and then I was hired. Really easy, but clearly not thorough. Also, there were lies told about "super fast advancement", "no pressure selling", "development focused". This is hype. This does not actually happen.
Review from Sales Dept
We're confused to see this, as we take pride in the stories of growth that so many of our team members have experienced here at SDC. It's our goal to make career paths clear, and we hope you will speak to your leader about your growth goals.
Had to wait outside the installation for a long time, the lead who proceed with the interview was rude and not helpful, almost as if they don't care at all.
Review from Customer Support Dept
We're concerned to see this, as this is not in line with our expectations or standards in any way. We sure hope you will reach out to discuss further at [email protected].
Be HONEST!!!!! U say the Job title is dental assistant and it’s not ..you are making us do sales
Review from Sales Dept
We are clear that our SmileGuide position includes elements of both retail and dental expertise. That said, we want our team members to feel supported and well equipped to take on that role, so we'll certainly internalize this feedback.
More friendly, I was sent an email saying I was not a right candidate two weeks later they contact me telling me it was an error and they had an offer.
Review from Customer Support Dept
We're sorry to see this! We certainly want to create a cohesive candidate experience with our communication. We will look into this.
That there should be more communicative, people skills involved on the process. Because after the interview people may consider not to continue with the process.
Review from Customer Support Dept
It's always our goal to to provide a a clear and transparent candidate experience, and we always encourage candidates to ask the questions they need to ensure that they are moving forward towards the right position for them. Please reach out!
better communication would significantly improve the interview process
Review from Marketing Dept
It's always our goal to provide a communicative and transparent experience. We hope you will reach out to discuss further at [email protected].