The overrall negative and demoralizing work enviroment has started to significantly impact customer service. Talking with long time coworkers they said there has been a huge shift in the way management handles employees and that has caused a huge dip in customer interaction lately.

Other Employee Reviews for Smith's Food and Drug

What do you like best about the leadership team?

They strive to improve where needed.
Leadership review from Sales Dept

What does the leadership team need to get better at?

Communication skills are very weak
Leadership review from Sales Dept

What does the leadership team need to get better at?

Everything including talking to regular people
Leadership review from Operations Dept

What do you like best about the leadership team?

The Managers at Smith's are very down to earth but very direct and maintiain professionalism even when faced with rude customers
Leadership review from Customer Support Dept

Briefly describe your overall experience at your company

The job is pretty good in comparison to competitors, but upper management is ultimately more interested in profits than the well being of their associates
Review from Sales Dept

Rate your company

The overrall negative and demoralizing work enviroment has started to significantly impact customer service. Talking with long time coworkers they said there has been a huge shift in the way management handles employees and that has caused a huge dip in customer interaction lately.

Other Employee Reviews for Smith's Food and Drug

Read Reviews by Category

Browse Reviews by Dept.

Browse Reviews by Job Titles

Browse All Companies