SoftLayer, an IBM Company Customer Service Manager Salaries in Dallas | Comparably
SoftLayer, an IBM Company, provides infrastructure as a service (IaaS) to leading-edge customers ranging from startups to global enterprises. Our products and services include bare metal and virtual servers, networking, private cloud solutions, and more. This page is managed by Fayza Elmostehi. ? http://ibm.co/TryItFree read more
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SoftLayer, an IBM Company Customer Service Manager Salaries in Dallas

The average SoftLayer, an IBM Company Customer Service Manager in Dallas earns an estimated $114,627 annually, which includes an estimated base salary of $101,307 with a $13,320 bonus. SoftLayer, an IBM Company's Customer Service Manager compensation is $44,333 more than the US average for a Customer Service Manager. Customer Service Manager salaries at SoftLayer, an IBM Company in Dallas can range from $67,600 - $177,000.

In Dallas, The Customer Support Department at SoftLayer, an IBM Company earns $3,326 more on average than the Engineering Department.

Last updated 2 years ago.

$15k
$32k
$49k
$65k
$130k
$200k
$258k
$114,627
Average Compensation
$101,307
avg. base
$13,320
avg. bonus

Customer Service Manager Salaries at SoftLayer, an IBM Company

In Dallas, Customer Service Managers earn $1,890 more than Customer Service Managers.

Customer Service Manager
$113k*
Technical Support
$79k*
CS Rep
$36k*
* estimated salary

Compensation at SoftLayer, an IBM Company by Department

In Dallas, The Customer Support Department averages $3,326 more than the Engineering Department, and $26,154 less than the HR Department

HR
$145,766 Avg. total comp.
+$26k
Customer Support
$119,612 Avg. total comp.
Engineering
$116,286 Avg. total comp.
-$3k

Customer Service Manager Compensation by Gender (All Companies)

The average female Customer Service Manager at companies similar size to SoftLayer, an IBM Company reported making $64,747, while the average male Customer Service Manager at similar sized companies reported making $93,274.

Customer Service Manager Compensation by Ethnicity (All Companies)

The average Hispanic or Latino Customer Service Manager at companies similar size to SoftLayer, an IBM Company reported making $91,726, while the average Native American Customer Service Manager at similar sized companies reported making $59,013.

How Customer Service Managers at SoftLayer, an IBM Company Rate Their Compensation

The majority of Customer Service Managers at SoftLayer, an IBM Company believe they're not compensated fairly. 67% of Customer Service Managers at SoftLayer, an IBM Company say they receive annual bonuses, and the majority (50%) are satisfied with their benefits. See more compensation ratings at SoftLayer, an IBM Company

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