SoftLayer, an IBM Company Customer Service Manager Salaries in Houston | Comparably
SoftLayer, an IBM Company, provides infrastructure as a service (IaaS) to leading-edge customers ranging from startups to global enterprises. Our products and services include bare metal and virtual servers, networking, private cloud solutions, and more. This page is managed by Fayza Elmostehi. ? http://ibm.co/TryItFree read more
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SoftLayer, an IBM Company Customer Service Manager Salaries in Houston

The average SoftLayer, an IBM Company Customer Service Manager in Houston earns an estimated $83,642 annually, which includes an estimated base salary of $74,623 with a $9,019 bonus. SoftLayer, an IBM Company's Customer Service Manager compensation is $13,347 more than the US average for a Customer Service Manager. Customer Service Manager salaries at SoftLayer, an IBM Company in Houston can range from $52,000 - $104,000.

In Houston, The Customer Support Department at SoftLayer, an IBM Company earns $1,897 more on average than the Operations Department.

Last updated 2 years ago.

$15k
$32k
$49k
$65k
$130k
$200k
$258k
$83,642
Average Compensation
$74,623
avg. base
$9,019
avg. bonus

Customer Service Manager Salaries at SoftLayer, an IBM Company

In Houston, Customer Service Managers earn $2,827 more than Customer Service Managers.

Customer Service Manager
$81k*
Technical Support
$72k*
CS Rep
$42k*
* estimated salary

Compensation at SoftLayer, an IBM Company by Department

In Houston, The Customer Support Department averages $1,897 more than the Operations Department, and $3,527 less than the Engineering Department

Engineering
$138,175 Avg. total comp.
+$4k
Customer Support
$134,648 Avg. total comp.
Operations
$132,751 Avg. total comp.
-$2k

Customer Service Manager Compensation by Gender (All Companies)

The average female Customer Service Manager at companies similar size to SoftLayer, an IBM Company reported making $64,747, while the average male Customer Service Manager at similar sized companies reported making $93,274.

Customer Service Manager Compensation by Ethnicity (All Companies)

The average Hispanic or Latino Customer Service Manager at companies similar size to SoftLayer, an IBM Company reported making $91,726, while the average Native American Customer Service Manager at similar sized companies reported making $59,013.

How Customer Service Managers at SoftLayer, an IBM Company Rate Their Compensation

The majority of Customer Service Managers at SoftLayer, an IBM Company believe they're not compensated fairly. 67% of Customer Service Managers at SoftLayer, an IBM Company say they receive annual bonuses, and the majority (50%) are satisfied with their benefits. See more compensation ratings at SoftLayer, an IBM Company

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