SoftLayer, an IBM Company Customer Service Manager Salaries in New York | Comparably
SoftLayer, an IBM Company, provides infrastructure as a service (IaaS) to leading-edge customers ranging from startups to global enterprises. Our products and services include bare metal and virtual servers, networking, private cloud solutions, and more. This page is managed by Fayza Elmostehi. ? http://ibm.co/TryItFree read more
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SoftLayer, an IBM Company Customer Service Manager Salaries in New York

The average SoftLayer, an IBM Company Customer Service Manager in New York earns an estimated $76,357 annually, which includes an estimated base salary of $70,057 with a $6,300 bonus. SoftLayer, an IBM Company's Customer Service Manager compensation is $6,062 more than the US average for a Customer Service Manager. Customer Service Manager salaries at SoftLayer, an IBM Company in New York can range from $35,000 - $102,600.

In New York, The Customer Support Department at SoftLayer, an IBM Company earns $6,971 more on average than the IT Department.

Last updated 2 years ago.

$15k
$32k
$49k
$65k
$130k
$200k
$258k
$76,357
Average Compensation
$70,057
avg. base
$6,300
avg. bonus

Customer Service Manager Salaries at SoftLayer, an IBM Company

In New York, Customer Service Managers earn $2,408 more than Customer Service Managers, and $6,104 less than Technical Supports.

Technical Support
$82k*
Customer Service Manager
$74k*
CS Rep
$63k*
* estimated salary

Compensation at SoftLayer, an IBM Company by Department

In New York, The Customer Support Department averages $6,971 more than the IT Department, and $3,089 less than the Business Development Department

Business Development
$124,296 Avg. total comp.
+$3k
Customer Support
$121,207 Avg. total comp.
IT
$114,236 Avg. total comp.
-$7k

Customer Service Manager Compensation by Gender (All Companies)

The average female Customer Service Manager at companies similar size to SoftLayer, an IBM Company reported making $64,747, while the average male Customer Service Manager at similar sized companies reported making $93,274.

Customer Service Manager Compensation by Ethnicity (All Companies)

The average Hispanic or Latino Customer Service Manager at companies similar size to SoftLayer, an IBM Company reported making $91,726, while the average Native American Customer Service Manager at similar sized companies reported making $59,013.

How Customer Service Managers at SoftLayer, an IBM Company Rate Their Compensation

The majority of Customer Service Managers at SoftLayer, an IBM Company believe they're not compensated fairly. 67% of Customer Service Managers at SoftLayer, an IBM Company say they receive annual bonuses, and the majority (50%) are satisfied with their benefits. See more compensation ratings at SoftLayer, an IBM Company

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