SoftLayer, an IBM Company Customer Service Manager Salary | Comparably
SoftLayer, an IBM Company, provides infrastructure as a service (IaaS) to leading-edge customers ranging from startups to global enterprises. Our products and services include bare metal and virtual servers, networking, private cloud solutions, and more. This page is managed by Fayza Elmostehi. ? http://ibm.co/TryItFree read more
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181

SoftLayer, an IBM Company Customer Service Manager Salary

The average SoftLayer, an IBM Company Customer Service Manager earns an estimated $91,813 annually, which includes an estimated base salary of $80,654 with a $11,159 bonus. SoftLayer, an IBM Company's Customer Service Manager compensation is $21,519 more than the US average for a Customer Service Manager. Customer Service Manager salaries at SoftLayer, an IBM Company can range from $32,000 - $200,000.

The Customer Support Department at SoftLayer, an IBM Company earns $4,845 more on average than the Admin Department.

Last updated 2 years ago.

$15k
$32k
$49k
$65k
$130k
$200k
$258k
$91,813
Average Compensation
$80,654
avg. base
$11,159
avg. bonus

Customer Service Manager Salaries at SoftLayer, an IBM Company

Customer Service Managers earn $2,521 more than Customer Service Managers.

Customer Service Manager
$89k*
Technical Support
$67k*
CS Rep
$46k*
* estimated salary

Compensation at SoftLayer, an IBM Company by Department

The Customer Support Department averages $4,845 more than the Admin Department, and $18,405 less than the Finance Department

Finance
$83,688 Avg. total comp.
+$18k
Customer Support
$65,283 Avg. total comp.
Admin
$60,438 Avg. total comp.
-$5k

Customer Service Manager Compensation by Gender (All Companies)

The average female Customer Service Manager at companies similar size to SoftLayer, an IBM Company reported making $64,747, while the average male Customer Service Manager at similar sized companies reported making $93,274.

Customer Service Manager Compensation by Ethnicity (All Companies)

The average Hispanic or Latino Customer Service Manager at companies similar size to SoftLayer, an IBM Company reported making $91,726, while the average Native American Customer Service Manager at similar sized companies reported making $59,013.

How Customer Service Managers at SoftLayer, an IBM Company Rate Their Compensation

The majority of Customer Service Managers at SoftLayer, an IBM Company believe they're not compensated fairly. 67% of Customer Service Managers at SoftLayer, an IBM Company say they receive annual bonuses, and the majority (50%) are satisfied with their benefits. See more compensation ratings at SoftLayer, an IBM Company

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