
The average SoftLayer, an IBM Company Customer Service Manager earns an estimated $91,813 annually, which includes an estimated base salary of $80,654 with a $11,159 bonus. SoftLayer, an IBM Company's Customer Service Manager compensation is $21,519 more than the US average for a Customer Service Manager. Customer Service Manager salaries at SoftLayer, an IBM Company can range from $32,000 - $200,000.
The Customer Support Department at SoftLayer, an IBM Company earns $4,845 more on average than the Admin Department.
Last updated 2 years ago.
Customer Service Managers earn $2,521 more than Customer Service Managers.
The Customer Support Department averages $4,845 more than the Admin Department, and $18,405 less than the Finance Department
The average female Customer Service Manager at companies similar size to SoftLayer, an IBM Company reported making $64,747, while the average male Customer Service Manager at similar sized companies reported making $93,274.
The average Hispanic or Latino Customer Service Manager at companies similar size to SoftLayer, an IBM Company reported making $91,726, while the average Native American Customer Service Manager at similar sized companies reported making $59,013.
The majority of Customer Service Managers at SoftLayer, an IBM Company believe they're not compensated fairly. 67% of Customer Service Managers at SoftLayer, an IBM Company say they receive annual bonuses, and the majority (50%) are satisfied with their benefits. See more compensation ratings at SoftLayer, an IBM Company