SoftLayer, an IBM Company Customer Service Manager Salaries in Los Angeles | Comparably
SoftLayer, an IBM Company, provides infrastructure as a service (IaaS) to leading-edge customers ranging from startups to global enterprises. Our products and services include bare metal and virtual servers, networking, private cloud solutions, and more. This page is managed by Fayza Elmostehi. ? http://ibm.co/TryItFree read more
EMPLOYEE
PARTICIPANTS
12
TOTAL
RATINGS
181

SoftLayer, an IBM Company Customer Service Manager Salaries in Los Angeles

The average SoftLayer, an IBM Company Customer Service Manager in Los Angeles earns an estimated $80,405 annually, which includes an estimated base salary of $75,619 with a $4,786 bonus. SoftLayer, an IBM Company's Customer Service Manager compensation is $10,110 more than the US average for a Customer Service Manager. Customer Service Manager salaries at SoftLayer, an IBM Company in Los Angeles can range from $50,000 - $129,500.

In Los Angeles, The Customer Support Department at SoftLayer, an IBM Company earns $2,104 more on average than the Engineering Department.

Last updated 2 years ago.

$15k
$32k
$49k
$65k
$130k
$200k
$258k
$80,405
Average Compensation
$75,619
avg. base
$4,786
avg. bonus

Customer Service Manager Salaries at SoftLayer, an IBM Company

In Los Angeles, Customer Service Managers earn $1,337 more than Customer Service Managers, and $6,184 less than Technical Supports.

Technical Support
$87k*
Customer Service Manager
$79k*
CS Rep
$47k*
* estimated salary

Compensation at SoftLayer, an IBM Company by Department

In Los Angeles, The Customer Support Department averages $2,104 more than the Engineering Department, and $25,064 less than the Legal Department

Legal
$147,565 Avg. total comp.
+$25k
Customer Support
$122,501 Avg. total comp.
Engineering
$120,397 Avg. total comp.
-$2k

Customer Service Manager Compensation by Gender (All Companies)

The average female Customer Service Manager at companies similar size to SoftLayer, an IBM Company reported making $64,747, while the average male Customer Service Manager at similar sized companies reported making $93,274.

Customer Service Manager Compensation by Ethnicity (All Companies)

The average Hispanic or Latino Customer Service Manager at companies similar size to SoftLayer, an IBM Company reported making $91,726, while the average Native American Customer Service Manager at similar sized companies reported making $59,013.

How Customer Service Managers at SoftLayer, an IBM Company Rate Their Compensation

The majority of Customer Service Managers at SoftLayer, an IBM Company believe they're not compensated fairly. 67% of Customer Service Managers at SoftLayer, an IBM Company say they receive annual bonuses, and the majority (50%) are satisfied with their benefits. See more compensation ratings at SoftLayer, an IBM Company

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