SPS Commerce Culture | Comparably
Comparably
SPS Commerce Claimed Company
#TeamSPS is addressing inventory and supply chain challenges for today’s retail businesses. read more
This company is accepting feedback from verified employees
EMPLOYEE
PARTICIPANTS
1509
TOTAL
RATINGS
43763
Updated on: December 5, 2025

SPS Commerce Company Culture

SPS Commerce Culture

This score is derived from employee ratings & reviews
Choice Employer
A+
4.7/5

Awards

Best Engineering Teams 2025Best Engineering Teams 2025
Best Product & Design Teams 2025Best Product & Design Teams 2025
Best Sales Teams 2025Best Sales Teams 2025
Best HR Teams 2025Best HR Teams 2025
+42 More

SPS Commerce CEO

Top 5%Top 5% of Similar Size Companies on Comparably
Chad Collins SPS Commerce's CEO
Chad Collins
88 /100
See More

Diversity at SPS Commerce

Top 15%Top 15% of Similar Size Companies on Comparably
A-

Diverse employees at SPS Commerce have rated Team, Executive Team, and CEO Rating as the highest categories they have scored

Women at SPS Commerce

Top 20%Top 20% of Similar Size Companies on Comparably
B+

Women at SPS Commerce have rated Team, Executive Team, and Leadership as the highest categories they have scored

SPS Commerce eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 5%Top 5% of Similar Size Companies on Comparably

Recommend to a Friend?

53

SPS Commerce employees are 53% more likely to recommend SPS Commerce as a great place to work

65%Promoters
23%Passives
12%Detractors

Working at SPS Commerce

Working at SPS Commerce is rated highly by 1509 employees, across various culture dimensions. SPS Commerce employees are most satisfied about CEO Rating, Environment, and Executive Team categories, putting SPS Commerce’s culture in the Top 5% compared to similar sized companies on Comparably and in the Top 5% compared to other companies in Minneapolis. See below in detail how working at SPS Commerce was rated by employees.

Overall Company Culture at SPS Commerce

A+

Overall Company Culture at SPS Commerce is rated A+

Last updated months ago

Top
5%

SPS Commerce ranks in the Top 5% of other companies on Comparably with 1,001-5,000 Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 1509 Employees

View Results
0
20
40
60
80
100
Product
85
Product85
Design
84
Design84
Finance
84
Finance84
IT
84
IT84
Sales
84
Sales84
Engineering
83
Engineering83
Customer Success
82
Customer Success82
Marketing
82
Marketing82
Customer Support
81
Customer Support81
Operations
81
Operations81
HR
80
HR80
Admin
78
Admin78
Business Dev
78
Business Dev78

SPS Commerce Employee Reviews

Out of 13543 SPS Commerce employee reviews, 90% were positive. The remaining 10% were constructive reviews with the goal of helping SPS Commerce improve their work culture.

90%
10%
Positive Reviews90%
Constructive Feedback10%

Positive Reviews From SPS Commerce Employees

  • What is the best part about your compensation package?
    I really like the ESPP.
  • What are some of the best things about your team?
    Institutional memory. A lot of employees have been here for a very long time, especially my manager.
  • What do you like best about the leadership team?
    Really good vision and flexible way forward.
Read More Positive Reviews

Constructive Feedback From SPS Commerce Employees

  • What does the leadership team need to get better at?
    Managers need to follow through with the things they promise to assist with.
  • Why do you feel undervalued and what would make you feel better about your compensation?
    Benefits are not standardized globally and vary even within the same country, including differences in pension plans, stock options, and health insurance. Additionally, salaries are not aligned with local market rates for comparable roles.
  • What's going wrong and how can it be improved?
    I have would appreciate the opportunity to work 4 days vs 5. It's difficult to manage all of my work and life at home and I don't think it NEEDS to be difficult. I think that type of stress can be mitigated with intentional policies from the executive team.
Read More Constructive Reviews

SPS Commerce Company Information

SPS Commerce Company Overview

#TeamSPS is addressing inventory and supply chain challenges for today’s retail businesses.

SPS Commerce was founded in 1987 and its current CEO is Chad Collins. Since its inception 39 years ago, SPS Commerce has grown to 2100 employees.

SPS Commerce Mission, Vision & Values

SPS Commerce Mission Statement

To connect all retail trading partners through the easiest-to-join and use retail network, freeing them to focus on what they do best.

SPS Commerce Vision Statement

Our vision is to be the world’s retail network.

SPS Commerce Values

  • Employees Come First
  • Obsessed With Customers
  • Thirst For Growth
  • Results Matter
  • Know More To Be More
  • Win Today, Win Tomorrow
  • Get After It
  • Succeed Together
  • Lead The Way
  • Give Back
SPS Commerce Mission, Vision & Values
Headquarter333 S 7th St UNIT 1000, Minneapolis, MN 55402
Minneapolis, MN 55402
United States of America
Websitespscommerce.com
Founding Date1987
Tel6124359676
Company StatusPublic
StockSPSC
Jobsjobs.spscommerce.com/
Social Sites
  • Women in technology thrive at SPS, hear some of their stories in this video.
  • Our internships and work experience partnerships introduce talented students to our company and provide experience in their chosen field.
  • See TeamSPS celebrate our 10th anniversary as a public company.
  • Culture Video
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SPS Commerce Employees

SPS Commerce has 2100 employees. 1509 employees at SPS Commerce have reviewed SPS Commerce across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 1509 SPS Commerce employees give their leadership a grade of A+, or Top 5% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at SPS Commerce are generally satisfied with their total compensation at SPS Commerce, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at SPS Commerce are extremely happy with their team. 1509 Participants grade the quality of their coworkers an A+.

The majority of employees at SPS Commerce believe the environment at SPS Commerce is positive. Most Participants believe the pace of work at SPS Commerce is comfortably fast. About 73% of the employees at SPS Commerce work 8 hours or less, while 1% of them have an extremely long day - longer than twelve hours.

Overall, the employees at SPS Commerce are happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
SPS Commerce employees generally work 8.5 hrs a day
Work Hours
A Day in the Life
Employees at SPS Commerce report the work pace is comfortably fast
Work Pace
A Day in the Life
95% of SPS Commerce employees look forward to interacting with their team every day
Coworkers
A Day in the Life
SPS Commerce employees most often take 20-30 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
86% of SPS Commerce employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
SPS Commerce employees typically get valuable feedback on how to improve at work Every Week
Feedback
A Day in the Life
94% of SPS Commerce employees call their work environment positive
Environment

Joining SPS Commerce - Employee Onboarding

The prevailing opinion from Comparably users in Minneapolis about their company is that it was prepared on their first day. Minneapolis employees concluded that their overall onboarding experience was positive. 65% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

SPS Commerce Employee Onboarding

SPS Commerce KPIs and OKRs

Employees’ understanding of SPS Commerce's KPIs and OKRs is essential for its success. Out of 1509 SPS Commerce employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 1374 have said yes.

AnswerPercent
Yes91%
No9%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes0%
No0%
Are the KPIs/OKRs for your department clear?
SPS Commerce KPIs & OKRs

SPS Commerce CEO & Leadership

Chad Collins SPS Commerce's CEO
88 /100

SPS Commerce CEO Awards and Recognitions

Best CEOs 2024 (Large Companies)
Best CEOs 2023 (Large Companies)
Best CEOs for Women 2023 (Large Companies)
Best CEOs 2022 (Large Companies)
Best CEOs for Diversity 2022 (Large Companies)

SPS Commerce’s CEO Chad Collins started in this role in 2023. Chad’s approval rate is in the Top 5% of all CEOs of similar-sized companies on Comparably, and in the Top 5% compared to the CEOs of all other companies in Minneapolis. With a high CEO score, Chad Collins has won the Best CEOs in 2024. In addition, Chad has garnered Best CEOs for Diversity in 2022 specifically for Diversity, making SPS Commerce’s CEO one of the top rated CEOs by diverse employees. SPS Commerce’s CEO is highly regarded especially by employees in the Product department, employees with Over 10 Years experience, and employees in the Finance department. However, Non-Binary employees, employees in the Business Development department, and employees in the Design department have a less favorable view of the CEO and believe there is room for improvement. Compared to SPS Commerce’s competitors, Chad Collins ranks right above IBM CEO Arvind Krishna. Under Collins’s leadership, SPS Commerce employee respondents are most happy about their Environment and the company’s Executive Team. Compensation and Perks And Benefits are two areas, according to respondents, where SPS Commerce could stand to see real improvement.

SPS Commerce Leadership

The SPS Commerce Executive Team is rated an “A+” and led by CEO Chad Collins, Senior VP & CTO Jamie Thingelstad, and Executive VP & COO James J. Frome

  • Chad Collins CEO / President

    Chad Collins CEO / President

    Chad Collins is SPS Commerce’s Chief Executive Officer and a member of our board of directors since October 2023. Chad... read more

  • Jamie Thingelstad Senior VP & CTO

    Mr. Jamie Thingelstad has been the Chief Technology Officer of SPS Commerce, Inc., since August 2013 and has been its... read more

  • James J. Frome Executive VP & COO

    Mr. James J. Frome, also known as Jim has been Executive Vice President of Sps Commerce, Inc. since March 2001 and has... read more

  • Kimberly K. Nelson Executive VP & CFO

    Ms. Kimberly K. Nelson, also known as Kim, has been the Chief Financial Officer and Executive Vice President at SPS... read more

  • Dan Juckniess Senior VP & Chief Sales Officer

    Mr. Dan Juckniess has been the Chief Sales Officer and Senior Vice President of SPS Commerce, Inc., since March 2016.... read more

  • Kim Nelson CFO

    Kim Nelson serves as the CFO of SPS Commerce. Kim started at SPS Commerce in November of 2007. Kim currently resides in... read more

  • Jim Frome EVP & COO

    Jim Frome serves as the EVP & COO of SPS Commerce. Jim started at SPS Commerce in July of 2000. Jim currently resides in... read more

  • Mitchell Wacker VP Sales Operations

    Mitchell Wacker serves as the VP Sales Operations of SPS Commerce. Mitchell started at SPS Commerce in January of 2016.... read more

  • Karin Lucas SVP, Chief Customer Success Officer

    Karin Lucas serves as the SVP, Chief Customer Success Officer of SPS Commerce. Karin started at SPS Commerce in February... read more

See More Executives

Explore SPS Commerce Leadership Team

SPS Commerce Salaries

How much does SPS Commerce pay?

How much do people at SPS Commerce get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at SPS Commerce is $124,669, or $59 per hour, while the estimated median salary is $124,119, or $59 per hour.

At SPS Commerce, the highest paid job is a Director of Sales at $204,619 annually and the lowest is a CS Rep at $39,817 annually. Average SPS Commerce salaries by department include: Engineering at $143,068, Design at $115,900, Customer Support at $82,509, and Admin at $48,992. Half of SPS Commerce salaries are above $124,119.

1509 employees at SPS Commerce rank their Compensation in the Top 30% of similar sized companies in the US (based on 3018 ratings) while 1509 employees at SPS Commerce rank their Perks And Benefits in the Top 30% of similar sized companies in the US (based on 3018 ratings).

Salaries contributed from SPS Commerce employees include job titles like DevOps, Sales Engineer, Recruiter, and SysAdmin. Comparably data has a total of 13 salary records from SPS Commerce employees.

Last updated months ago.

1st Percentile
$67k
$67k1st Percentile
17th Percentile
$90k
$90k17th Percentile
33rd Percentile
$123k
$123k33rd Percentile
50th Percentile
$175k
$175k50th Percentile
67th Percentile
$223k
$223k67th Percentile
83rd Percentile
$239k
$239k83rd Percentile
100th Percentile
$281k
$281k100th Percentile
$124,669*
Average Compensation
$124,119*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

SPS Commerce Salaries by City

SPS Commerce Salaries by Department

Explore SPS Commerce Salaries

Diversity & Inclusion at SPS Commerce

Diverse employees at SPS Commerce score the company 81/100 across various culture categories, placing SPS Commerce in the Top 15% of companies on Comparably with 1,001-5,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at SPS Commerce across various culture dimensions.

Ranked Culture the Highest

Women 85/100
Department - Product
Men 86/100
Department - Product
Diverse Employees 85/100
Department - IT

Ranked Culture the Lowest

Women 78/100
Department - Admin
Men 78/100
Department - Business Development
Diverse Employees 77/100
Department - Finance
Explore SPS Commerce Diversity & Inclusion

SPS Commerce Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Vision Insurance
  • Health Insurance
  • Gym Membership / Reimbursement

Paid Time Off

  • PTO / Vacation Policy
  • Paid Holidays
  • Maternity / Paternity Leave

Financial Benefits

  • 401K / Retirement Plan
  • Tuition Reimbursement
  • Employee Stock Purchase Plan

Office Perks

  • Company Social Outings
  • Work From Home Policy
Explore SPS Commerce Perks and Benefits

SPS Commerce PTO

SPS Commerce's PTO and Vacation policy typically gives 20-30 days off a year.

AnswerPercent
Flex Time0%
Vacation Policy0%
Office Meals0%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No0%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo0%
$1000 -$1500/mo0%
$500 -$1000/mo0%
Less than $500/mo0%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
SPS Commerce PTO Policy

Frequently Asked Questions regarding SPS Commerce

What is SPS Commerce address?

SPS Commerce location is at 333 S 7th St UNIT 1000, Minneapolis, MN 55402

Who is the CEO of SPS Commerce?

SPS Commerce CEO is Chad Collins, their score by employees is 88

What is SPS Commerce eNPS?

The eNPS for SPS Commerce is 53

What is SPS Commerce revenue?

SPS Commerce revenue is $313M

What is the salary for Admin Assistant in SPS Commerce?

Admin Assistant average salary in the US is 49k

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