SSM Healthcare Culture | Comparably
SSM Health Care Corporation, a catholic system, owns and operates acute care hospitals and nursing homes. read more
EMPLOYEE
PARTICIPANTS
276
TOTAL
RATINGS
2753

SSM Healthcare Company Culture

SSM Healthcare Culture

This score is derived from employee ratings & reviews
2.6/5
SSM Healthcare's Overall Culture is rated D

Top Rated Culture Dimensions

SSM Healthcare CEO

Bottom 5%Bottom 5% of Similar Size Companies on Comparably
Laura Kaiser SSM Healthcare's CEO
Laura Kaiser
50 /100

Diversity at SSM Healthcare

Top 20%Top 20% of Similar Size Companies on Comparably
B+

Diverse employees at SSM Healthcare have rated Team, Environment, and Manager as the highest categories they have scored

Women at SSM Healthcare

Bottom 45%Bottom 45% of Similar Size Companies on Comparably
C

Women at SSM Healthcare have rated Environment, Manager, and Team as the highest categories they have scored

SSM Healthcare eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 20%Bottom 20% of Similar Size Companies on Comparably

Recommend to a Friend?

-35

SSM Healthcare employees are -35% more likely to recommend SSM Healthcare as a great place to work

24%Promoters
17%Passives
59%Detractors

Working at SSM Healthcare

Working at SSM Healthcare is rated below average by 276 employees, across various culture dimensions. SSM Healthcare employees rate Office Culture highest among all categories, and think that CEO Rating and Leadership have the most room for improvement, putting SSM Healthcare’s culture in the Bottom 20% compared to similar sized companies on Comparably and in the Bottom 25% compared to other companies in Saint Louis, MO. See below in detail how working at SSM Healthcare was rated by employees.

Overall Company Culture at SSM Healthcare

D

Overall Company Culture at SSM Healthcare is rated D

Last updated today

Bottom
20%

SSM Healthcare ranks in the Bottom 20% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 276 Employees

View Results
0
20
40
60
80
100
Operations
67
Operations67
Admin
58
Admin58
Customer Support
54
Customer Support54

SSM Healthcare Employee Reviews

Out of 270 SSM Healthcare employee reviews, 65% were positive. The remaining 35% were constructive reviews with the goal of helping SSM Healthcare improve their work culture.

65%
35%
Positive Reviews65%
Constructive Feedback35%

Positive Reviews From SSM Healthcare Employees

  • What did you like most about the interview process?
    I was able to allow my personality to show through and the managers could see how positive and bubbly I am. Questions weren't very difficult to come up with an answer to and everything I said was from my heart. They appreciated it.
  • What makes you most happy at work?
    Caring for the patients. It makes it all worth it. I enjoy making them smile and laugh. Anything I can do to take their mind off their hospital stay or medical issues is what I enjoy most about my job. I always greet patients positively and prove how much I care about my job.
  • What makes you most happy at work?
    Leaving at the end of the day

Constructive Feedback From SSM Healthcare Employees

  • What do your coworkers need to improve and how could you work together better?
    Mgmt. needs to be within each office on a daily basis
  • What does the leadership team need to get better at?
    Put soda machines on the floor at stjoes west expand er
  • Why do you feel undervalued and what would make you feel better about your compensation?
    Being paid what you are actually worth. Especially if you have more degrees and certifications than existing employees.

SSM Healthcare Company Information

SSM Healthcare Company Overview

SSM Health Care Corporation, a catholic system, owns and operates acute care hospitals and nursing homes.

SSM Healthcare was founded in 1872 and its current CEO is Laura Kaiser. Since its inception 154 years ago, SSM Healthcare has grown to 40000 employees.

SSM Healthcare Mission, Vision & Values

SSM Healthcare Mission Statement

SSM Health is a Catholic not-for-profit health system serving the comprehensive health needs of communities across the Midwest through a robust and fully integrated health care delivery system. Headquartered in St. Louis, SSM Health has care delivery sites in Missouri, Illinois, Oklahoma and Wisconsin. The health system includes 24 hospitals, more than 300 physician offices and other outpatient care sites, 10 post-acute facilities, comprehensive home care and hospice services, a pharmacy benefit company, an insurance company, a technology company and an Accountable Care Organization. Through our exceptional health care services, we reveal the healing presence of God.

SSM Healthcare Vision Statement

Through our participation in the healing ministry of Jesus Christ, communities, especially those that are economically, physically and socially marginalized, will experience improved health in mind, body, spirit and environment within the financial limits of the system.

SSM Healthcare Values

  • Compassion
  • Respect
  • Excellence
  • Stewardship
  • Community
  • Patients and customers are our priority
  • Quality is achieved through people.
  • All work is part of a process.
  • Decision-making by facts.
  • Quality requires continuous improvement.

Sustainability and Corporate Social Responsibility at SSM Healthcare

SSM Health’s commitment to sustainability is not limited to moving away from fossil fuels but also extends to proactively pursuing earth-friendly investments, the PMC created a subset of its portfolio devoted to what it calls “Impact Investing.” The Impact Investment Program focuses on investments in companies, organizations and funds that generate a measurable beneficial social or environmental impact.

SSM Health has delivered exceptional, compassionate care to our communities for many years. Inspired by our founding Franciscan Sisters of Mary and guided by our Mission - Through our exceptional health care services, we reveal the healing presence of God - we cherish the sacredness and dignity of each person as demonstrated through our values of compassion, respect, excellence, stewardship and community.

Headquarter477 North Lindbergh Boulevard
Saint Louis, MO 63141
United States of America
Websitessmhc.com
Founding Date1872
Tel6083561568
Company StatusPrivate
Jobswww.ssmhealthcareers.com/
Social Sites

SSM Healthcare Competitors

SSM Healthcare competitors include BJC HealthCare and MERCY HEALTH. SSM Healthcare ranks 2nd in Overall Culture Score on Comparably vs its competitors. See below how SSM Healthcare compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    BJC HealthCare's Logo
    BJC HealthCare
    2.8/5
  2. #2
    SSM Healthcare's Logo
    SSM Healthcare
    2.6/5
  3. #3
    MERCY HEALTH's Logo
    MERCY HEALTH
    2.5/5
  • Culture Video

SSM Healthcare Employees

SSM Healthcare has 40000 employees. 276 employees at SSM Healthcare have reviewed SSM Healthcare across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was today.

Overall, the 276 SSM Healthcare employees give their leadership a grade of D, or Bottom 15% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at SSM Healthcare are mostly dissatisfied with their total compensation at SSM Healthcare, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at SSM Healthcare are generally satisfied with their team. 276 Participants grade the quality of their coworkers a C-. Less than half believe the meetings at SSM Healthcare are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at SSM Healthcare believe the environment at SSM Healthcare is positive. Most Participants believe the pace of work at SSM Healthcare is comfortably fast. About 45% of the employees at SSM Healthcare work 8 hours or less, while 15% of them have an extremely long day - longer than twelve hours.

Overall, the employees at SSM Healthcare are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
SSM Healthcare employees generally work 9.8 hrs a day
Work Hours
A Day in the Life
Employees at SSM Healthcare report the work pace is comfortably fast
Work Pace
A Day in the Life
78% of SSM Healthcare employees look forward to interacting with their team every day
Coworkers
A Day in the Life
SSM Healthcare employees most often take 0-10 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
50% of SSM Healthcare employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
SSM Healthcare employees typically get valuable feedback on how to improve at work Once a quarter
Feedback
A Day in the Life
57% of SSM Healthcare employees call their work environment positive
Environment

Joining SSM Healthcare - Employee Onboarding

The prevailing opinion from employees about joining SSM Healthcare is that the company was very prepared on their first day. SSM Healthcare employees concluded that their overall onboarding experience was positive. 100% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

SSM Healthcare KPIs and OKRs

At SSM Healthcare 100% of employees think their department KPIs and OKRs are clear. Employees’ understanding of SSM Healthcare's KPIs and OKRs is essential for its success. Out of 13 SSM Healthcare employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 8 have said yes.

AnswerPercent
Yes62%
No38%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes100%
No0%
Are the KPIs/OKRs for your department clear?

SSM Healthcare CEO & Leadership

SSM Healthcare CEO - Laura Kaiser

Laura Kaiser SSM Healthcare's CEO
50 /100

Laura’s approval rate is lower compared to CEOs at similar sized companies, putting Laura in the Bottom 5% of all CEOs of similar-sized companies on Comparably, and in the Bottom 10% compared to CEOs of all other companies in Saint Louis, MO. Laura Kaiser’s employees rank SSM Healthcare in the Bottom 45% for Office Culture, in the Bottom 45% for Professional Development, and in the Bottom 35% for Team. Kaiser is generally unpopular with SSM Healthcare employees, but ranks especially low with employees with Over 10 Years experience, and by employees in the Customer Support department and employees with the company for Less than 1 Year. However, employees with the company for 5 to 10 Years have a slightly more favorable view of the CEO. When compared to SSM Healthcare’s competitors, Laura Kaiser ranks below both MERCY HEALTH CEO John M. Starcher Jr. and BJC HealthCare CEO Richard Liekweg.

SSM Healthcare Leadership

The SSM Healthcare Executive Team is rated a “D” and led by CEO Laura Kaiser, System CFO Post-Acute Care Services Michael Topolski, and Chief Supply Chain Officer - System Logistics & Operations Nalin Kulasekara

  • Laura Kaiser  CEO / President

    Laura Kaiser CEO / President

    Laura Kaiser serves as the CEO / President of SSM Healthcare.

  • Michael Topolski System CFO Post-Acute Care Services

    Michael Topolski serves as the System CFO Post-Acute Care Services for SSM Health. Michael started at SSM Health in... read more

  • Nalin Kulasekara Chief Supply Chain Officer - System Logistics & Operations

    Nalin Kulasekara serves as the Chief Supply Chain Officer - System Logistics & Operations for SSM Health. Nalin started... read more

  • Sony Jacob Chief Information Technology Officer

    Sony Jacob serves as the Chief Information Technology Officer for SSM Health. Sony started at SSM Health in March of... read more

  • John Nguyen Chief Marketing Officer

    John Nguyen serves as the Chief Marketing Officer for SSM Health. John started at SSM Health in June of 2018. John is... read more

  • Kris Zimmer Sr. VP Finance

    Kris Zimmer serves as the Sr. VP Finance for SSM Health Care. Kris started at SSM Health Care in December of . Kris is... read more

  • Kerri Jenkins Executive VP - Chief Operating Officer

    Kerri Jenkins serves as the Executive VP - Chief Operating Officer for SSM Health. Kerri started at SSM Health in... read more

  • Hal Holder VP of Finance

    Hal Holder serves as the VP of Finance for SSM Health Care. Hal started at SSM Health Care in December of . Hal is based... read more

  • Ann Mann VP Human Resources

    Ann Mann serves as the VP Human Resources for SSM Health Care. Ann started at SSM Health Care in December of . Ann is... read more

SSM Healthcare Salaries

How much does SSM Healthcare pay?

How much do people at SSM Healthcare get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at SSM Healthcare is $137,890, or $66 per hour, while the estimated median salary is $135,727, or $65 per hour.

At SSM Healthcare, the highest paid job is a Sales Rep at $228,042 annually and the lowest is an Admin Assistant at $43,562 annually. Average SSM Healthcare salaries by department include: Marketing at $132,383, Customer Support at $70,489, Design at $123,457, and Business Development at $159,187. Half of SSM Healthcare salaries are above $135,727.

137 employees at SSM Healthcare rank their Compensation in the Bottom 20% of similar sized companies in the US (based on 424 ratings) while 130 employees at SSM Healthcare rank their Perks And Benefits in the Bottom 30% of similar sized companies in the US (based on 138 ratings).

Salaries contributed from SSM Healthcare employees include job titles like IT Manager. Comparably data has a total of 1 salary records from SSM Healthcare employees.

Last updated a day ago.

1st Percentile
$74k
$74k1st Percentile
17th Percentile
$102k
$102k17th Percentile
33rd Percentile
$135k
$135k33rd Percentile
50th Percentile
$189k
$189k50th Percentile
67th Percentile
$239k
$239k67th Percentile
83rd Percentile
$267k
$267k83rd Percentile
100th Percentile
$298k
$298k100th Percentile
$137,890*
Average Compensation
$135,727*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

SSM Healthcare Salaries by City

SSM Healthcare Salaries by Department

Explore SSM Healthcare Salaries

Diversity & Inclusion at SSM Healthcare

Diverse employees at SSM Healthcare score the company 73/100 across various culture categories, placing SSM Healthcare in the Top 20% of companies on Comparably with 10,000+ Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at SSM Healthcare across various culture dimensions.

We see diversity as not only a part of our past, but as the key to our future success. At SSM Health, we realize that workplace diversity is essential if we want to be competitive in our health care markets. We seek to foster awareness and appreciation of diversity among our employees, patients and customers. 

Ranked Culture the Highest

Women 91/100
Tenure - 5 to 10 Years
Men 79/100
Department - Operations
Diverse Employees N/A/100

Ranked Culture the Lowest

Women 37/100
Tenure - Less Than 1 Year
Men N/A/100
Diverse Employees N/A/100

SSM Healthcare Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Health Insurance

SSM Healthcare PTO

SSM Healthcare's PTO and Vacation policy typically gives 0-10 days off a year. SSM Healthcare's benefits and PTO Package averages to represent a $1000 -$1500 cash value per month.

AnswerPercent
Flex Time50%
Vacation Policy0%
Office Meals0%
401k Contribution50%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No100%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo14%
$1500 - $2500/mo14%
$1000 -$1500/mo43%
$500 -$1000/mo29%
Less than $500/mo0%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

SSM Healthcare Careers

SSM Healthcare Jobs

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H1B Visa

In 2019, SSM Healthcare applied for 3 H1B visas. Of the work permits applied for, 100% were approved.

Work Permit Application Outcome

SSM Healthcare has a total of 40000 employees

3
Total Applied
  • 100% Granted (3 out of 3)
  • 0% Denied ( out of 3)
  • 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 3)
  • 0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 3)

This data was calculated using publicly sourced data from OFLC Performance Data

Let SSM Healthcare Know You Want To Work There

Overview of Candidates Interested in SSM Healthcare on Comparably

Candidates By Department

IT
33%
Admin
33%
All Industries
33%

Candidates By Location

Saint Louis
67%
O Fallon
33%

Frequently Asked Questions regarding SSM Healthcare

What is SSM Healthcare address?

SSM Healthcare location is at 477 North Lindbergh Boulevard

Who is the CEO of SSM Healthcare?

SSM Healthcare CEO is Laura Kaiser, their score by employees is 50

What is SSM Healthcare eNPS?

The eNPS for SSM Healthcare is -35

What is the salary for Sales Engineer in SSM Healthcare?

Sales Engineer average salary in the US is 155k

What are the salaries in the HR in SSM Healthcare?

The average salaries for HR in SSM Healthcare is 126k

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