-17
eNPS Score
Q&A With State Farm Insurance Employees
Working at State Farm® takes heart. We help customers protect the things that matter most to them. We help them get back on their feet after an accident or disaster. And, we help people plan ahead for the future they want. Our employees are challenged, guided, and empowered. As a community, we help one another grow professionally and personally.
How employees describe working at State Farm Insurance
I absolutely love working for State Farm! I have had the best experience working here and I am grateful for the opportunity
Review from Customer Support Dept
I'm very happy with the commision.
Review from Sales Dept
Better upfront steps and expectations
It is upbeat positive and very at-ease
Review from Sales Dept
I enjoy my working with my coworkers and I enjoy helping the people I interact with
Review from Sales Dept
What it's like to work at State Farm Insurance
- State Farm Insurance employees generally work 8.7 hrs a day
- Employees at State Farm Insurance report the work pace is extremely fast
- On a typical day, employees at State Farm Insurance have 1 meeting
- 75% of State Farm Insurance employees look forward to interacting with their team every day
- State Farm Insurance employees most often take 20-30 paid vacation and sick days each year
- 63% of State Farm Insurance employees report they are happy with their work life balance
- State Farm Insurance employees typically get valuable feedback on how to improve at work Every Week
- 59% of State Farm Insurance employees call their work environment positive
Q&A With State Farm Insurance Employees
IDX: 75 TOT: 127
How do I do well in an interview at State Farm?
Being a puppet
Have strong work ethic and an achiever’s mindset.
What's the pay like for IT roles at State Farm?
State Farm looks at skills and roles industry-wide and then pays about the median for that job title.
Pay is decent but not as good as most IT companies (from my understanding). Most would range somewhere between $45,000 and $120,000 - depending what you’re doing, experience, tenure, etc. One exception is Security which tends to go up to about) $135,000.
What's the Design team like at State Farm?
Very skilled professionals.
Some great teams, some weak teams, some teams you hardly know exist.
How's the leadership on the Design team at State Farm?
Very friendly and supportive.
Depends on the design team. Some are great. Some are useless.
What's the Customer Support team like at State Farm?
Good people being laid off, incompetent people in offices staying open.
Depends on who you are referencing. The people who take the phone calls are so stressed out because you are timed on the phone calls and still have to do a vwry demanding job.
How's the leadership on the Operations team at State Farm?
To many chiefs, there is no consistency.
Some are knowledgeable, some are not
How's the vacation policy at State Farm?
PTO is the only bucket for both sick time and vacation time.
You earn a number of hours based on the years of service. It never equates to full days earned, mainly hours. It is far worse than before and you are limited on the number of days earned or used. Excessive absences is frowned upon and chances are you'll be disciplined for excessive use.
How do you feel about State Farm Insurance's future?
It looks like what cant be automated will be shipped overseas to a call center. This place is a sinking ship. Probably intentionally to position for a sale.
Is it possible to switch teams at State Farm Insurance? If so, what is the process?
none
What is the dress code at State Farm Insurance?
Casual
How can I get hired at State Farm Insurance as a recent grad?
Easy you just need to apply. Work there for a year or two for experience then leave for another company that offers better pay.
What kind of people does State Farm Insurance like to hire?
They are desperate for employees they will hire anyone who passes a background check
What kind of interview questions do they ask when hiring someone in the Customer Support department at State Farm Insurance?
Your life plans and mainly scenarios on how to handle different customers
I am applying for a Claims Associate position in Georgia and wanted to know how many years back does the criminal background check goes?
Far enough that you can't hide previous bad decisions.
What does the ideal candidate in the Design department look like at State Farm Insurance?
Talented and not quite sure what you want to do with your career yet. It's a conservative, laid-back culture where you can chill out for a bit while you figure things out.
What's the vibe like in the Sales dept at State Farm? How many hours are you working?
Bad vibe given the non-competitiveness in most major markets.
What skills do you need to be successful in the IT department at State Farm Insurance?
Depends upon the area you want to work in. State Farm has a lot of different specialties in the IT area.
Who did you meet with during your interview? And how long did it take to hear back from State Farm?
1 week
What's the Operations team like at State Farm?
To many chiefs, employees are miss lead and dont feel appreciated
What's the vibe like in the IT dept at State Farm? How many hours are you working?
On average about 45 hours is worked but sometimes more. This is not common at State Farm however as I am on a unique team.
What's the IT team like at State Farm?
Most teams tend to depend on a select number of individuals that are highly skilled. There are many individuals in IT that should not be (various reasons that include unskilled, unmotivated, untrainable, etc.), and have been able to avoid being noticed due to management’s technical ineptitude.
How's the leadership on the IT team at State Farm?
The leadership is primarily too busy to focus on the development of the employees. This is not directly their fault as they are taxed with so many responsibilities that it is impossible to focus on the people they manage. The primary concern is the approach that management does not need to technically understand what their team does. This makes it impossible to accurately understand and evaluate their employee’s work, and prevents the ability to understand the magnitude or impact of an effort being taken.
What's the Sales team like at State Farm?
Focused on retaining business more than on selling, which is hard when non-competitive.
How's the leadership on the Sales team at State Farm?
Worthless. Only interested in reaching age 62 so they can collect a full pension check. Doing right by the Agency (sales) force is an afterthought.
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Should I work at State Farm Insurance?
34% of State Farm Insurance employees would encourage their friends to become coworkers, whereas 15% are neutral and 51% would not recommend working at State Farm Insurance to their friends.
| 34% | Promoters |
|---|---|
| 15% | Passive |
| 51% | Detractors |
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Recently Asked Questions about working at State Farm Insurance
- How do you feel about State Farm Insurance's future?
- Is it possible to switch teams at State Farm Insurance? If so, what is the process?
- What is the dress code at State Farm Insurance?
- How can I get hired at State Farm Insurance as a recent grad?
- What kind of people does State Farm Insurance like to hire?