SumUp Culture | Comparably
Provider of a mobile point-of-sale application designed to help in card transaction. The company's end-to-end payments platform offers a card terminal to accept credit and debit cards, using smartphones or tablets, in a secure and cost-effective way, enabling small merchants to accept card payments. read more
EMPLOYEE
PARTICIPANTS
16
TOTAL
RATINGS
183

SumUp Company Culture

SumUp Culture

This score is derived from employee ratings & reviews
2.4/5
SumUp's Overall Culture is rated D-

Top Rated Culture Dimensions

SumUp CEO

Bottom 5%Bottom 5% of Similar Size Companies
Daniel Klein SumUp's CEO
Daniel Klein
46 /100

Diversity at SumUp

Women at SumUp

SumUp eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 15%Bottom 15% of Similar Size Companies

Recommend to a Friend?

-46

SumUp employees are -46% more likely to recommend SumUp as a great place to work

23%Promoters
8%Passives
69%Detractors

Working at SumUp

Working at SumUp is rated below average by 16 employees, across various culture dimensions. SumUp employees rate Office Culture highest among all categories, and think that Outlook and CEO Rating have the most room for improvement, putting SumUp’s culture in the Bottom 10% compared to similar sized companies on Comparably. See below in detail how working at SumUp was rated by employees.

Overall Company Culture at SumUp

D-

Overall Company Culture at SumUp is rated D-

Last updated months ago

Bottom
10%

SumUp ranks in the Bottom 10% of other companies on Comparably with 51-200 Employees for Overall Company Culture Score

SumUp Employee Reviews

Out of 6 SumUp employee reviews, 60% were positive. The remaining 40% were constructive reviews with the goal of helping SumUp improve their work culture.

60%
40%
Positive Reviews60%
Constructive Feedback40%

Positive Reviews From SumUp Employees

  • What is the best part about your compensation package?
    Educational budget, parties, company trips and food
  • What did you like most about the interview process?
    It was concise, quick, and efficient.
  • What are some of the best things about your team?
    All of my coworkers are awesome and super collaborative.

Constructive Feedback From SumUp Employees

  • What would you improve about your company's interview process?
    less interviews and steps, 7 interviews is too much
  • What needs to change to make the company culture better?
    everything, most leaders and high and middle executives abnd managers should change as they are unfit for the role

SumUp Company Information

SumUp Company Overview

Provider of a mobile point-of-sale application designed to help in card transaction. The company's end-to-end payments platform offers a card terminal to accept credit and debit cards, using smartphones or tablets, in a secure and cost-effective way, enabling small merchants to accept card payments.

SumUp was founded in 2012 and its current CEO is Daniel Klein. Since its inception 14 years ago, SumUp has grown to 103 employees.

Headquarter32 - 34 Great Marlborough Street, London
W1F 7JB
United Kingdom
Websitewww.sumup.co.uk
Founding Date2012
Company StatusPrivate

SumUp Competitors

SumUp competitors include Worldpay and Arroweye Solutions. SumUp ranks 3rd in Overall Culture Score on Comparably vs its competitors. See below how SumUp compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    Worldpay's Logo
    Worldpay
    4.3/5
  2. #2
    Arroweye Solutions' Logo
    Arroweye Solutions
    3.9/5
  3. #3
    SumUp's Logo
    SumUp
    2.4/5

SumUp Employees

SumUp has 103 employees. 16 employees at SumUp have reviewed SumUp across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 16 SumUp employees give their leadership a grade of D-, or Bottom 10% of similar size companies. This includes specific ratings of their executive team, CEO, and manager.

Employees at SumUp are mostly dissatisfied with their total compensation at SumUp, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at SumUp are not very pleased with their team. 16 Participants grade the quality of their coworkers a D. Less than half believe the meetings at SumUp are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at SumUp believe the environment at SumUp is negative. Most Participants believe the pace of work at SumUp is extremely fast. About 75% of the employees at SumUp work 8 hours or less.

Overall, the employees at SumUp are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Joining SumUp - Employee Onboarding

The prevailing opinion from employees about joining SumUp is that the company was prepared on their first day. SumUp employees concluded that their overall onboarding experience was positive. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

SumUp KPIs and OKRs

At this moment no SumUp employees have provided insight into whether or not they clearly understand SumUp's KPIs and OKRs.

AnswerPercent
Yes0%
No100%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes0%
No0%
Are the KPIs/OKRs for your department clear?

SumUp CEO & Leadership

SumUp CEO - Daniel Klein

Daniel Klein SumUp's CEO
46 /100

Daniel’s approval rate is lower compared to CEOs at similar sized companies, putting Daniel in the Bottom 5% of all CEOs of similar-sized companies on Comparably. Daniel Klein’s employees rank SumUp in the Top 50% for Office Culture, in the Top 50% for Professional Development, and in the Bottom 25% for Perks And Benefits. When compared to SumUp’s competitors, Daniel Klein ranks below both Worldpay CEO Philip Jansen and Arroweye Solutions CEO Render Dahiya.

SumUp Leadership

The SumUp Executive Team is rated a “D” and led by CEO Daniel Klein, VP of Engineering Andi Zink, and Managing Director USA Jan Hoffmann

  • Daniel Klein  CEO / President

    Daniel Klein CEO / President

    Daniel Klein serves as the CEO / President of SumUp.

  • Andi Zink VP of Engineering

    Andi Zink serves as the VP of Engineering of SumUp. Andi started at SumUp in June of 2018. Andi is currently based in... read more

  • Jan Hoffmann Managing Director USA

    Jan Hoffmann serves as the Managing Director USA of SumUp. Jan currently resides in the Greater Denver Area.

  • Martin Kardzhiev Vice President New Business Products

    Martin Kardzhiev serves as the Vice President New Business Products of SumUp. Martin currently resides in the Greater... read more

SumUp Salaries

How much does SumUp pay?

How much do people at SumUp get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at SumUp is $88,138, or $42 per hour, while the estimated median salary is $165,191, or $79 per hour.

At SumUp, the highest paid job is an Operations Manager at $165,191 annually and the lowest is a Receptionist at $41,607 annually. Average SumUp salaries by department include: Customer Support at $59,374, Business Development at $101,909, Admin at $43,907, and Marketing at $77,364. Half of SumUp salaries are above $165,191.

9 employees at SumUp rank their Compensation in the Bottom 10% of similar sized companies (based on 29 ratings) while 9 employees at SumUp rank their Perks And Benefits in the Bottom 25% of similar sized companies (based on 9 ratings).

Last updated months ago.

1st Percentile
$81k
$81k1st Percentile
20th Percentile
$116k
$116k20th Percentile
40th Percentile
$159k
$159k40th Percentile
60th Percentile
$208k
$208k60th Percentile
80th Percentile
$231k
$231k80th Percentile
100th Percentile
$328k
$328k100th Percentile
$88,138*
Average Compensation
$165,191*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

SumUp Salaries by Department

Explore SumUp Salaries

Diversity & Inclusion at SumUp

The Diversity score provides insights into how diverse employees feel and rate their work experience at SumUp across various culture dimensions.

Ranked Culture the Highest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

Ranked Culture the Lowest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

SumUp PTO

SumUp's PTO and Vacation policy typically gives 20-30 days off a year.

AnswerPercent
Flex Time0%
Vacation Policy0%
Office Meals0%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No0%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo0%
$1000 -$1500/mo0%
$500 -$1000/mo0%
Less than $500/mo0%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

SumUp Careers

SumUp Jobs

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Frequently Asked Questions regarding SumUp

What is SumUp address?

SumUp location is at 32 - 34 Great Marlborough Street, London

Who is the CEO of SumUp?

SumUp CEO is Daniel Klein, their score by employees is 46

What is SumUp eNPS?

The eNPS for SumUp is -46

What is the salary for Admin Assistant in SumUp?

Admin Assistant average salary in the US is 44k

What are the salaries in the HR in SumUp?

The average salaries for HR in SumUp is 91k

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