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SuperStaff Claimed Company

SuperStaff was originally established in 2009 to provide exceptional support for our parent company, one of Fortune’s Best Companies to Work For in Health Care and Biopharma. Today, we provide that same level of service to enterprises of all kinds, everywhere. But because our parent company is still a client, we’re our own harshest critics. And that pushes us to be better, every day. If you are looking for a call center partner that understands what it’s like to grow a family-owned company into a thriving enterprise, look no further. read more

EMPLOYEE PARTICIPANTS: 507

TOTAL RATINGS: 7906

CEO: Matthew Paul Narciso

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Joining SuperStaff - Employee Onboarding

Employee Sentiment

The prevailing opinion from employees about joining SuperStaff is that the company was somewhat prepared on their first day. SuperStaff employees concluded that their overall onboarding experience was positive. 100% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Answer	Percent
Yes	67%
No	33%

Did you have a positive onboarding experience when you were hired at your current company?

Answer	Percent
Very Prepared	33%
Prepared	0%
Somewhat Prepared	67%
Unprepared	0%
Very Unprepared	0%

How prepared was your company on your first day of onboarding?

Answer	Percent
Yes	100%
No	0%

Was your direct manager helpful with your onboarding during your first 90 days?

Meet Your Managers

Your direct manager highly affects your experience at a company; overall managers at SuperStaff are rated an A+. At SuperStaff most employees said they received feedback once a month or every week. 88% of employees also said they felt comfortable giving their managers feedback. Learn More about your managers at SuperStaff.

Answer	Percent
Every week	36%
Once a month	64%
Once a quarter	0%
Once a year	0%
Never	0%

How often do you get valuable feedback on how to improve at work?

Answer	Percent
Yes	0%
No	100%

Does your boss expect you to work when you're on vacation?

Answer	Percent
Yes	88%
No	12%

Do you feel comfortable giving your boss negative feedback?

Negotiate Salary

If you think you and your skill set should be valued higher than your offer, negotiate your salary! 50% of employees at SuperStaff said they negotiated their salaries. On average, SuperStaff employees earn $87,850. Learn More about Salaries at SuperStaff.

Average Salaries at SuperStaff by Department

$72k*

Design

$81k*

Marketing

$84k*

Operations

$53k*

Admin

$100k*

Business Dev

$72k*

Finance

$59k*

Customer Support

$92k*

$102k*

$108k*

Sales

^* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Get Acclimated

Now that you’ve joined SuperStaff, get acclimated. Is lunch a social time or do people sit at their desks? At SuperStaff the most common answer selected by employees is a 30 minutes break. Understand your coworkers and why they’ve chosen to stay at SuperStaff, many employees say it’s because of the co-workers.

Answer	Percent
Company Mission	0%
Comp & Benefits	33%
Co-Workers	34%
Comfort & Familiarity	0%
Career Advancement Opportunities	33%

What's the main reason you stay at your current company?

Answer	Percent
>1 hour	0%
1 hour	50%
45 minutes	0%
30 minutes	50%
I eat at my desk	0%

How long do you take for lunch breaks?

Answer	Percent
Multiple times a week	50%
Once a week	0%
Once a month	17%
Once a quarter	0%
Never	33%

How often do you socialize with team members outside of work?

Professional Development

92% of employees feel as though SuperStaff is beneficial to their continuous career growth, and 80% said they had a mentor at the office. Learn More about Professional Development at SuperStaff.

Answer	Percent
Yes	80%
No	20%

Do you have a mentor at work?

Answer	Percent
Yes	92%
No	8%

Does your current company provide you meaningful opportunities for career advancement?

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