Support.com Employee Reviews
Out of 126 Support.com employee reviews, 70% were positive. The remaining 30% were constructive reviews with the goal of helping Support.com improve their work culture. The Operations team, with 93% positive reviews, reports the best experience at Support.com compared to all other departments at the company. The Customer Support team offered the most constructive feedback, with 44% of that department's reviews constructive in nature.
What do you like best about the leadership team?
They are almost in every important meeting and we do some coffee time with the CEO
Review from Operations Dept
They are engaged and knows what to do, just hope they listen more.
Review from Operations Dept
Leadership was very supportive and understanding
Review from Operations Dept
Even though we don't work in a brick and mortar site, they make it a point that we get to know each other, provide guidance, directions when needed.
Review from Operations Dept
Leaders do listen to what you have to say
What is the best part about your compensation package?
Working from home is probably the best benefit I have...
401K and other benefits that helps us medically
Review from Operations Dept
HMO, Allowances and other benefits
Review from Operations Dept
Basic pay - its same almost the same amount from my previous employer but I get to save since its WFH set up
Review from Operations Dept
Working from home is probably the best benefit I have here in SDC
What are some of the best things about your team?
Will the have good experience to assist people anywhere there's get good funds and especially humanity support pleas anytime..
Review from Customer Support Dept
Team work and being able to have positive feedback
Having the chance to interact with them even online is a big deal
Review from Operations Dept
Supportive, cooperative, driven and non-toxic
Review from Operations Dept
Their culture, they are receptive tp constructive feedback and coaching.
Review from Operations Dept
What is most positive about the culture and environment at your company?
Will mostly my teams are interested to support positive things everywhere always when the get this candy off chance..
Review from Customer Support Dept
Honestly there wasn't one much before but thankfully we have a new team that made it better
Review from Operations Dept
The people are engaging and loves to talk
Review from Operations Dept
Work and life balance, cooperative and non toxic enviroment
Review from Operations Dept
The monthly recognition event, Town hall
Review from Operations Dept
What did you like most about the interview process?
It was smooth and the questions were fairly ok
Review from Operations Dept
Its smooth and is not invasive
Review from Operations Dept
straight forward and very conversational
Review from Operations Dept
The hiring process took 1 week only then the job offer came
Review from Operations Dept
You get the best experience from start to finish
What makes you most happy at work?
When I see someone's good support and energy to do better work its make more happy...
Review from Customer Support Dept
My coworkers and my leaders have been good to me
Review from Operations Dept
The people that I am working with specially my team
Review from Operations Dept
Working from home and able to complete my deliverables without sacrificing time with family
Review from Operations Dept
My team, engagement activities, the set up of working from home.
Review from Operations Dept