Sutherland Global Services – my second call center and it was the worst my manager and my teammate are the best tho also they have a good trainer | Comparably

Sutherland Global Services – my second call center and it was the worst my manager and my teammate are the best tho also they have a good trainer

Established in 1986, Sutherland Global Services is a global provider of business process and technology management services. Sutherland offers an integrated portfolio of analytics-driven back-office and customer facing solutions that support the entire customer lifecycle and is one of the largest, independent BPO companies in the world serving global leaders in major industry verticals. read more
EMPLOYEE
PARTICIPANTS
361
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my second call center and it was the worst my manager and my teammate are the best tho also they have a good trainer

Why do you feel undervalued and what would make you feel better about your compensation?

loyalty professional , compasation caring

What needs to change to make the company culture better?

the professionalism , stop the broken promise

What did you like most about the interview process?

it was ok normal interview process question answer an scenaerio

What are some of the best things about your team?

the dont really care about agents to them reps are just seat fillers

What's going wrong and how can it be improved?

poor managment its like a high school lunch hour is too short coffee is tthe worst

What does the leadership team need to get better at?

when it comes to your commission they will comes up with ways to take it back without an explanation

Other Employee Reviews for Sutherland Global Services

What do your coworkers need to improve and how could you work together better?
What do you like best about your company?

Good management

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