Swell Culture | Comparably
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Swell is a growth automation platform that puts the power of your own customers to work for you. read more
EMPLOYEE
PARTICIPANTS
46
TOTAL
RATINGS
807

Swell Company Culture

Swell Culture

This score is derived from employee ratings & reviews
Choice Employer
A+
4.6/5

Top Rated Culture Dimensions

Swell CEO

Top 5%Top 5% of Similar Size Companies on Comparably
Zeke Kuch Swell's CEO
Zeke Kuch
95 /100

Diversity at Swell

Top 5%Top 5% of Similar Size Companies on Comparably
A+

Diverse employees at Swell have rated Retention, CEO Rating, and Manager as the highest categories they have scored

Women at Swell

Top 5%Top 5% of Similar Size Companies on Comparably
A+

Women at Swell have rated Compensation, Perks And Benefits, and CEO Rating as the highest categories they have scored

Swell eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 5%Top 5% of Similar Size Companies on Comparably

Recommend to a Friend?

83

Swell employees are 83% more likely to recommend Swell as a great place to work

88%Promoters
7%Passives
5%Detractors

Working at Swell

Working at Swell is rated highly by 46 employees, across various culture dimensions. Swell employees are most satisfied about CEO Rating, Compensation, and Environment categories, putting Swell’s culture in the Top 5% compared to similar sized companies on Comparably and in the Top 5% compared to other companies in Salt Lake City. See below in detail how working at Swell was rated by employees.

Overall Company Culture at Swell

A+

Overall Company Culture at Swell is rated A+

Last updated months ago

Top
5%

Swell ranks in the Top 5% of other companies on Comparably with 51-200 Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 46 Employees

View Results
0
20
40
60
80
100
Customer Success
94
Customer Success94

Swell Employee Reviews

Out of 121 Swell employee reviews, 95% were positive. The remaining 5% were constructive reviews with the goal of helping Swell improve their work culture.

95%
5%
Positive Reviews95%
Constructive Feedback5%

Positive Reviews From Swell Employees

  • What makes you most happy at work?
    Feeling like what I do makes a difference, and enjoying the people I work with
  • What is most positive about the culture and environment at your company?
    Having clearly defined core values and vision, leadership who seems to sincerely care about individuals not just the company
  • What are some of the best things about your team?
    Positive, hardworking team members make it easier to tackle challenges when they come up

Constructive Feedback From Swell Employees

  • What's going wrong and how can it be improved?
    Product issues, sold on things that aren’t real, unmet expectations; bad partnership
  • What's going wrong and how can it be improved?
    People are locked into year long contracts and the product is confusing and unstable
  • Why do you feel undervalued and what would make you feel better about your compensation?
    Blanket benefits, all bark but no bite when it comes to culture and benefits.

Swell Company Information

Swell Company Overview

Swell is a growth automation platform that puts the power of your own customers to work for you.

Swell Mission, Vision & Values

Swell Mission Statement

Empowering practices to win by owning the patient, employee, and brand experience.

Swell Vision Statement

Winning Through Experiences

Swell Values

  • Empowered Owners
  • Honest Communicators
  • Positive Vibers
Headquarter6550 Millrock Dr
Salt Lake City, UT 84121
United States of America
Websitewww.swellcx.com/
Company StatusPrivate
Social Sites

Swell Competitors

Swell competitors include Birdeye and Podium. Swell ranks 1st in Overall Culture Score on Comparably vs its competitors. See below how Swell compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    Swell's Logo
    Swell
    4.6/5
  2. #2
    Birdeye's Logo
    Birdeye
    4.8/5
  3. #3
    Podium's Logo
    Podium
    2.4/5

Swell Employees

Swell has 75 employees. 46 employees at Swell have reviewed Swell across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 46 Swell employees give their leadership a grade of A+, or Top 5% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Swell are extremely happy with their total compensation at Swell, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Swell are extremely happy with their team. 46 Participants grade the quality of their coworkers an A+. The majority believe the meetings at Swell are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Swell believe the environment at Swell is positive. Most Participants believe the pace of work at Swell is comfortably fast. About 73% of the employees at Swell work 8 hours or less.

Overall, the employees at Swell are extremely happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Joining Swell - Employee Onboarding

The prevailing opinion from employees about joining Swell is that the company was very prepared on their first day. Swell employees concluded that their overall onboarding experience was positive. 100% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Swell KPIs and OKRs

At Swell 100% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Swell's KPIs and OKRs is essential for its success. Out of 3 Swell employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 3 have said yes.

AnswerPercent
Yes100%
No0%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes100%
No0%
Are the KPIs/OKRs for your department clear?

Swell CEO & Leadership

Swell CEO - Zeke Kuch

Zeke Kuch Swell's CEO
95 /100

Swell’s CEO Zeke Kuch started in this role in 2023. Zeke’s approval rate is in the Top 5% of all CEOs of similar-sized companies on Comparably, and in the Top 5% compared to the CEOs of all other companies in Salt Lake City. Swell’s CEO is highly regarded especially by employees in the Customer Success department, employees with 1 to 3 Years experience, and Female employees. However, Caucasian employees and Male employees have a less favorable view of the CEO and believe there is room for improvement. Compared to Swell’s competitors, Zeke Kuch ranks right above Birdeye CEO Naveen Gupta. Under Kuch’s leadership, Swell employee respondents are most happy about their Compensation and the company’s Environment. Office Culture and Work Culture are two areas, according to respondents, where Swell could stand to see real improvement.

Swell Leadership

The Swell Executive Team is rated an “A+” and led by CEO Zeke Kuch, CRO Zeke Kuch, and CMO Jordan Archibald

  • Zeke Kuch  CEO / President

    Zeke Kuch CEO / President

    Zeke Kuch serves as the CEO / President of Swell.

  • Zeke Kuch CRO

    Zeke Kuch serves as the CRO of Swell.

  • Jordan Archibald CMO

    Jordan Archibald serves as the CMO of Swell.

  • Beki Yorgason VP of People & Finance

    Beki Yorgason serves as the VP of People & Finance of Swell.

  • Drew Sparks CEO

    Drew Sparks serves as the CEO of Swell.

Swell Salaries

How much does Swell pay?

How much do people at Swell get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Swell is $80,051, or $38 per hour, while the estimated median salary is $118,813, or $57 per hour.

At Swell, the highest paid job is a Senior Developer at $116,271 annually and the lowest is a Sales Associate at $42,520 annually. Average Swell salaries by department include: IT at $87,084, Engineering at $79,652, Operations at $84,077, and Marketing at $227,920. Half of Swell salaries are above $118,813.

42 employees at Swell rank their Compensation in the Top 5% of similar sized companies in the US (based on 127 ratings) while 41 employees at Swell rank their Perks And Benefits in the Top 5% of similar sized companies in the US (based on 48 ratings).

Last updated months ago.

1st Percentile
$66k
$66k1st Percentile
20th Percentile
$91k
$91k20th Percentile
40th Percentile
$116k
$116k40th Percentile
60th Percentile
$175k
$175k60th Percentile
80th Percentile
$236k
$236k80th Percentile
100th Percentile
$328k
$328k100th Percentile
$80,051*
Average Compensation
$118,813*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Swell Salaries by Department

Explore Swell Salaries

Diversity & Inclusion at Swell

Diverse employees at Swell score the company 93/100 across various culture categories, placing Swell in the Top 5% of companies on Comparably with 51-200 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Swell across various culture dimensions.

Ranked Culture the Highest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

Ranked Culture the Lowest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

Swell Perks & Benefits

Monthly cell phone stipend Quarterly Mental Health Awareness Days

Health & Wellness

  • Dental Insurance
  • Vision Insurance
  • Health Insurance
  • Life Insurance
  • Gym Membership / Reimbursement

Paid Time Off

  • PTO / Vacation Policy
  • Paid Holidays
  • Maternity / Paternity Leave

Financial Benefits

  • 401K / Retirement Plan
  • Performance Bonus
  • Employee Stock Purchase Plan

Office Perks

  • Free Food
  • Company Social Outings
  • Work From Home Policy

Swell PTO

Swell's PTO and Vacation policy typically gives unlimited days off a year. Paid Time Off is Swell's most important benefit besides Healthcare when ranked by employees, with 100% of employees saying it is the most important benefit. Swell's benefits and PTO Package averages to represent a $2500+ cash value per month.

AnswerPercent
Flex Time0%
Vacation Policy100%
Office Meals0%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No100%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo50%
$1500 - $2500/mo25%
$1000 -$1500/mo0%
$500 -$1000/mo25%
Less than $500/mo0%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Swell Careers

Swell Jobs

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Frequently Asked Questions regarding Swell

What is Swell address?

Swell location is at 6550 Millrock Dr

Who is the CEO of Swell?

Swell CEO is Zeke Kuch, their score by employees is 95

What is Swell eNPS?

The eNPS for Swell is 83

What is the salary for Designer in Swell?

Designer average salary in the US is 83k

What are the salaries in the Admin in Swell?

The average salaries for Admin in Swell is 44k

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