TaskUs Culture | Comparably
TaskUs Claimed Company
TaskUs is a different breed of BPO. We are a collective of highly capable humans, who understand how to deploy technology and data to best serve your purpose. From Digital CX to Content Security, Data & AI Operations, Consulting, and anything in between, we consider ourselves responsible for protecting our partners’ interests and supporting their long-term success through innovation and technology - powered by ridiculously smart people. TaskUs partners with the world’s most innovative and disruptive brands to protect what matters most and to thrive in an ever-changing world. read more
This company is accepting feedback from verified employees
EMPLOYEE
PARTICIPANTS
11643
TOTAL
RATINGS
338064

TaskUs Company Culture

TaskUs Culture

This score is derived from employee ratings & reviews
Choice Employer
A+
4.9/5

TaskUs CEO

Top 5%Top 5% of Similar Size Companies on Comparably
Bryce Maddock TaskUs' CEO
Bryce Maddock
91 /100

Diversity at TaskUs

Top 5%Top 5% of Similar Size Companies on Comparably
A+

Diverse employees at TaskUs have rated CEO Rating, Team, and Leadership as the highest categories they have scored

Women at TaskUs

Top 5%Top 5% of Similar Size Companies on Comparably
A+

Women at TaskUs have rated CEO Rating, Leadership, and Manager as the highest categories they have scored

TaskUs eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 5%Top 5% of Similar Size Companies on Comparably

Recommend to a Friend?

63

TaskUs employees are 63% more likely to recommend TaskUs as a great place to work

73%Promoters
17%Passives
10%Detractors

TaskUs Company News

Working at TaskUs

Working at TaskUs is rated highly by 11643 employees, across various culture dimensions. TaskUs employees are most satisfied about CEO Rating, Environment, and Executive Team categories, putting TaskUs’s culture in the Top 5% compared to similar sized companies on Comparably and in the Top 20% compared to other companies in Austin. See below in detail how working at TaskUs was rated by employees.

Overall Company Culture at TaskUs

A+

Overall Company Culture at TaskUs is rated A+

Last updated 2 days ago

Top
5%

TaskUs ranks in the Top 5% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 11643 Employees

View Results
0
20
40
60
80
100
HR
87
HR87
Design
86
Design86
IT
86
IT86
Legal
86
Legal86
Business Dev
85
Business Dev85
Finance
85
Finance85
Marketing
85
Marketing85
Product
85
Product85
Sales
85
Sales85
Admin
84
Admin84
Operations
84
Operations84
Customer Success
83
Customer Success83
Customer Support
83
Customer Support83
Communications
82
Communications82
Engineering
82
Engineering82

TaskUs Employee Reviews

Out of 72690 TaskUs employee reviews, 89% were positive. The remaining 11% were constructive reviews with the goal of helping TaskUs improve their work culture.

89%
11%
Positive Reviews89%
Constructive Feedback11%

Positive Reviews From TaskUs Employees

  • What is most positive about the culture and environment at your company?
    Having fun while working. They will value their employees by providing them an exceptional experience
  • What are some of the best things about your team?
    We practice our core value of Teamwork makes the dreamwork
  • What did you like most about the interview process?
    The time the spent making sure I was qualified and a culture fit, they care about making the right hires.

TaskUs Company Information

TaskUs Company Overview

TaskUs is a different breed of BPO. We are a collective of highly capable humans, who understand how to deploy technology and data to best serve your purpose. From Digital CX to Content Security, Data & AI Operations, Consulting, and anything in between, we consider ourselves responsible for protecting our partners’ interests and supporting their long-term success through innovation and technology - powered by ridiculously smart people. TaskUs partners with the world’s most innovative and disruptive brands to protect what matters most and to thrive in an ever-changing world.

TaskUs was founded in 2008 and its current CEO is Bryce Maddock. Since its inception 18 years ago, TaskUs has grown to 45300 employees.

TaskUs Mission, Vision & Values

TaskUs Mission Statement

TaskUs is on a Mission to empower people to deliver ridiculously good innovation to the world’s best companies.

TaskUs Vision Statement

Our Vision is to make a positive impact on the best brands in the world, the people we connect with, and on our global communities.

TaskUs Values

  • Inspire Others By Believing in Yourself
  • Do More With Less
  • Work Hard, Have Fun
  • Exercise Emotional Intelligence
  • Always Strive For Excellence
  • Continuous Self Improvement
  • Teamwork Makes The Dream Work
  • Be Ridiculously Good
Headquarter1650 Independence Dr
New Braunfels, TX 78132
United States of America
Websitewww.taskus.com/
Founding Date2008
Tel888-400-8275
Company StatusPublic
Stock$TASK
Jobswww.taskus.com/careers/
Social Sites
  • Episode 1 of sTUdio or Sincere TaskUs Discussions and Insightful Opinions, is now rolling! For our pilot episode, find out why our teammates left the metro and chose to stay in their hometowns for work. Working close to home? More time for yourself and loved ones? That's how we are here at TaskUs!
  • As we continue to grow and disrupt the status quo, let’s take a look at some of our #RidiculouslyGood highlights! Ridiculously Refreshing. Diverse. Global. This is Us at 2022!
  • The world's most disruptive brands are powered by the industry’s greatest leaders, processes, and frontline teams. We take your operations and customer experience to the next level – all while future-proofing your business through innovative solutions crafted from the industry's best insights, experience, and expertise. #RidiculouslyGoodFormula
  • Culture Video

TaskUs Employees

TaskUs has 45300 employees. 11643 employees at TaskUs have reviewed TaskUs across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 2 days ago.

Overall, the 11643 TaskUs employees give their leadership a grade of A+, or Top 5% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at TaskUs are generally satisfied with their total compensation at TaskUs, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at TaskUs are extremely happy with their team. 11643 Participants grade the quality of their coworkers an A+. The majority believe the meetings at TaskUs are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at TaskUs believe the environment at TaskUs is positive. Most Participants believe the pace of work at TaskUs is comfortably fast. About 80% of the employees at TaskUs work 8 hours or less, while 2% of them have an extremely long day - longer than twelve hours.

Overall, the employees at TaskUs are extremely happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
TaskUs employees generally work 8.4 hrs a day
Work Hours
A Day in the Life
Employees at TaskUs report the work pace is comfortably fast
Work Pace
A Day in the Life
On a typical day, employees at TaskUs have 1 meeting
Meetings
A Day in the Life
93% of TaskUs employees look forward to interacting with their team every day
Coworkers
A Day in the Life
TaskUs employees most often take 10-15 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
81% of TaskUs employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
TaskUs employees typically get valuable feedback on how to improve at work Every Week
Feedback
A Day in the Life
91% of TaskUs employees call their work environment positive
Environment

Joining TaskUs - Employee Onboarding

The prevailing opinion from employees about joining TaskUs is that the company was very prepared on their first day. TaskUs employees concluded that their overall onboarding experience was positive. 100% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

TaskUs KPIs and OKRs

At TaskUs 75% of employees think their department KPIs and OKRs are clear. Employees’ understanding of TaskUs' KPIs and OKRs is essential for its success. Out of 11532 TaskUs employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 10489 have said yes.

AnswerPercent
Yes91%
No9%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes75%
No25%
Are the KPIs/OKRs for your department clear?

TaskUs CEO & Leadership

Bryce Maddock TaskUs' CEO
91 /100

TaskUs CEO Awards and Recognitions

Best CEOs 2025 (Large Companies)
Best CEOs 2024 (Large Companies)
Best CEOs 2023 (Large Companies)
Best CEOs for Diversity 2023 (Large Companies)
Best CEOs for Women 2023 (Large Companies)

TaskUs’s CEO Bryce Maddock started in this role in 2008. Bryce’s approval rate is in the Top 5% of all CEOs of similar-sized companies on Comparably, and in the Top 5% compared to the CEOs of all other companies in Austin. With a high CEO score, Bryce Maddock has won the Best CEOs in 2025. In addition, Bryce has garnered Best CEOs for Diversity in 2023 specifically for Diversity, making TaskUs’s CEO one of the top rated CEOs by diverse employees. TaskUs’s CEO is highly regarded especially by employees in the Legal department, employees in the IT department, and employees in the HR department. However, employees with the company for 2 to 5 Years, Caucasian employees, and Native American employees have a less favorable view of the CEO and believe there is room for improvement. Compared to TaskUs’s competitors, Bryce Maddock ranks right above Concentrix CEO Chris Caldwell. Under Maddock’s leadership, TaskUs employee respondents are most happy about their Environment and the company’s Executive Team. Compensation and Perks And Benefits are two areas, according to respondents, where TaskUs could stand to see real improvement.

TaskUs Leadership

The TaskUs Executive Team is rated an “A+” and led by CEO Bryce Maddock, President Jaspar Weir, and Chief Financial Officer Balaji Sekar

  • Bryce Maddock  CEO / President

    Bryce Maddock CEO / President

    Bryce Maddock serves as the CEO / President of TaskUs.

  • Jaspar Weir President

    Jaspar Weir serves as the President of TaskUs.

  • Balaji Sekar Chief Financial Officer

    Balaji Sekar serves as the Chief Financial Officer of TaskUs.

  • Stephan Daoust Chief Operations Officer

    Stephan Daoust serves as the Chief Operations Officer of TaskUs.

  • Jarrod Johnson Chief Customer Officer

    Jarrod Johnson serves as the Chief Customer Officer of TaskUs.

  • Rajnish Sinha Chief People Officer

    Rajnish Sinha serves as the Chief People Officer of TaskUs.

  • Bryce Maddock Chief Executive Officer

    Bryce Maddock serves as the Chief Executive Officer of TaskUs.

Diversity & Inclusion at TaskUs

Diverse employees at TaskUs score the company 84/100 across various culture categories, placing TaskUs in the Top 5% of companies on Comparably with 10,000+ Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at TaskUs across various culture dimensions.

At TaskUs, we pride ourselves on being a diverse and inclusive global company. Our Diversity & Inclusion programs are designed to empower our employees to be their true selves, without the fear of being judged or discriminated against. ,,Across all of our geographies, our teammates are encouraged to self-identify within our records and indicate their sex, gender, preferred pronouns, race, and veteran status. We’ve also created Employee Resource Groups or ERGs based on employees’ identification.,,Employee Resource Groups are voluntary, employee-led organizations that exist to provide a safe space for minority or underserved identity groups and ally supporters. ERGs are dedicated to the professional development of its members, driving positive change inside the workplace through education and awareness, and contributing to the communities where our employees live and work. ERGs are inclusive and welcome all TaskUs employees. ,,GlobalWellness@TaskUs ERG,,Aside from forming different ERGs within each site, we have a global ERG headed by different teammates across all of our geos—the GlobalWellness@TaskUs ERG. ,,At TaskUs, wellness is not just about one’s physical health but also holistic well-being. This is why the ERG aims to inspire lifestyle changes that improve the emotional, mental, and physical well-being of our teammates. ,,Early in 2021, the ERG spearheaded an inter-site competition called the 21-Day Healthy Habit Challenge. Teammates from different sites across the globe competed for the highest percentage of participants continuously practicing healthy habits for 21 straight days. They were free to choose among reading, moving or exercising, and acts of kindness or gratitude as their healthy habit. Our TaskUs Taiwan site was hailed as the grand winner of the challenge.,,North America ,,In 2020, the killing of George Floyd, Breonna Taylor, and Ahmaud Arbery shook everyone. As a company with African-American and biracial employees, we knew we had to take action and make sure our employees felt safe and were given the resources to cope with the situation. TaskUs leadership, led by our CEO Bryce Maddock, initiated a focus group discussion with our BIPOC (Black, Indigenous, and people of color) teammates to know their thoughts, emotions, and feedback on making TaskUs safer for everyone.,,This also gave birth to the TaskUs George Floyd Memorial Fund. Through this, different ERGs globally can apply and get the funding they need to conduct outreach activities and seminars/webinars to educate themselves and other employees about the importance of diversity, inclusion, and allyship.,,Black@TaskUs, was our very first TaskUs ERG. Still very much active, the group aims to remove all barriers of racial discrimination through proactive and reactive initiatives targeted to the Black community, support local charities and organizations through the promotion of collaborative events, fundraisers, and volunteer opportunities, and establish a platform for future black leaders and allies through networking and mentorship.,,Women@TaskUs, for both US and Mexico, focuses on empowering women to find strength in each other, leverage their collective power to achieve success on their own terms, and cultivate a new way of thinking to build a trustworthy and safe environment where women are protected inside and outside the workplace. They invest in education and career development for women, raise awareness among our employees about the concept of equity, foster personal and professional growth through mentorship, and lobbying for gender equity in policy and procedures at TaskUs.,,Latinx@TaskUs, on the other hand, aims to inspire everyone by embracing heritage, acknowledging the strengths of all walks of life, and breaking social stigmas through education and advocacy. One of their main objectives is to have educational opportunities about past and present-day topics to build empathy and understanding for Latinx communities.,,ERGs in the region continue to grow. Aside from Black@TaskUs, Women@TaskUs, and Latinx@TaskUs, two other ERGs are currently being formed by our teammates—the Veterans@TaskUs for our US Army Veteran teammates, and the LGBTQ@TaskUs for the LGBTQ+ community.,,Other D&I programs in North America include our participation in Martin Luther King Day. In 2020, our San Antonio employees participated in an MLK March.,,Philippines,,TaskUs Philippines has more than 18,000 employees (as of 2021). Among the D&I programs our teammates enjoy are all-gender restrooms, HMO or health benefits insurance for same-sex partners and their children, SOGIE (Sexual Orientation, Gender Identity and Expression) talks, participation in Pride month celebrations, empowering our PWD teammates, daycares in our sites, and the Unicorns@TaskUs ERG. ,,The Unicorns@TaskUs ERG used to be a small interest group formed by our LGBTQIA+ employees and allies. Now, it has expanded to a greater cause—to cultivate a safe and inclusive environment within and outside the workplace that empowers the LGBTQIA+ community and allies to collaborate, thrive, and take a stand against discrimination and social injustices.,,The group does not only aim to recognize individual differences regardless of one’s SOGIE, but it also monitors and lobbies for company policies and benefits to align with the needs of our LGBTQIA+ employees. The Unicorns@TaskUs ERG proactively scouts and partners with different groups and communities to spread and support LGBTQIA+ awareness. ,,To date, Unicorns@TaskUs has more than 430 members across all Philippine sites. The ERG is open to all LGBTQIA+ employees and allies.,,Taiwan,,Taiwan is the first Asian country to legalize same-sex marriage in 2019. This prompted TaskUs Taiwan a year later to participate for the first time in the Taiwan Pride Parade led by the Equal@TaskUs ERG.,,The mission of Equal@TaskUs is to help, inspire, and empower people experiencing inequality in the workplace and beyond. They aim to do it by reviewing current policies and practices in the workplace, providing recommendations on resources to read online and holding campaigns where Taiwan employees can participate, and joining the training of local institutions such as Taiwan Gender Equity Education Association and Modern Women’s Foundation.,,TaskUs Taiwan is not only providing jobs to Taiwanese but also to different people who seek employment in the country. The team is highly diverse, with employees from Thailand, Japan, and other countries in Asia. ,,India,,TaskUs India takes pride in having a lot of women leaders: 22% of leaders are women, significantly higher than India’s industry standard of 9%. And we continue to make strides with GenderEquality@TaskUs ERG.,,The ERG focuses on promoting and fostering a culture that appreciates equality and creates a community free from discrimination. One of the group’s main objectives is to have a gender ratio of 50:50 with a targeted hiring approach and to inspire women employees to strive for improved work-life balance.,,During the 2020 Women’s Month, TaskUs India celebrated it through a Yoga Session headed by a female instructor, a talk discussing women’s achievements spearheaded by TaskUs India women leaders, and a forum on gender sensitivity and how everyone plays an important role to have a safer community for all.

Ranked Culture the Highest

Women 89/100
Tenure - Less Than 1 Year
Men 88/100
Tenure - Less Than 1 Year
Diverse Employees 88/100
Department - Legal

Ranked Culture the Lowest

Women 82/100
Department - Communications
Men 79/100
Department - Engineering
Diverse Employees 77/100
Tenure - 2 to 5 Years

TaskUs Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Vision Insurance
  • Health Insurance
  • Life Insurance
  • Gym Membership / Reimbursement

Paid Time Off

  • PTO / Vacation Policy
  • Paid Holidays
  • Maternity / Paternity Leave

Financial Benefits

  • 401K / Retirement Plan
  • Performance Bonus
  • Tuition Reimbursement
  • Employee Stock Purchase Plan

Office Perks

  • Free Food
  • Pet-Friendly
  • Company Social Outings
  • Work From Home Policy
  • Unique Office Space

TaskUs PTO

TaskUs' PTO and Vacation policy typically gives 10-15 days off a year with 82% of employees expected to be work free while out of office. Paid Time Off is TaskUs' 2nd most important benefit besides Healthcare when ranked by employees, with 23% of employees saying it is the most important benefit. TaskUs' benefits and PTO Package averages to represent a $500 -$1000 cash value per month.

AnswerPercent
Flex Time54%
Vacation Policy23%
Office Meals0%
401k Contribution15%
Childcare8%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes18%
No82%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo15%
$1500 - $2500/mo22%
$1000 -$1500/mo23%
$500 -$1000/mo23%
Less than $500/mo17%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

TaskUs Internship Program

We’re on the lookout for Ridiculously Talented students who want to Always Strive for Excellence in a global, people-first, and industry-leading company.

Learn more at https://www.taskus.com/intern-with-us/

How difficult is it to get an internship at TaskUs?

Marketing
Operations
Very Difficult0%
Somewhat Difficult33%
Not Difficult67%
Difficult0%
Does Not Offer Internships0%
Answered by 3 Marketing Interns
Very Difficult33%
Somewhat Difficult17%
Not Difficult50%
Difficult0%
Does Not Offer Internships0%
Answered by 6 Operations Interns

Frequently Asked Questions regarding TaskUs

What is TaskUs address?

TaskUs location is at 1650 Independence Dr

Who is the CEO of TaskUs?

TaskUs CEO is Bryce Maddock, their score by employees is 91

What is TaskUs eNPS?

The eNPS for TaskUs is 63

How many employees work in TaskUs?

TaskUs has 45300 employees

Who are TaskUs competitors?

TaskUs main competitors are TP, Concentrix, Transcom, Sutherland Global Services

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