Trader Joe's Employee Reviews
Out of 1083 Trader Joe's employee reviews, 80% were positive. The remaining 20% were constructive reviews with the goal of helping Trader Joe's improve their work culture. The Sales team, with 88% positive reviews, reports the best experience at Trader Joe's compared to all other departments at the company. The Operations team offered the most constructive feedback, with 23% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
Posted 13 days ago
What do you like best about the leadership team?
Captain is very transparent with her expectations
Posted 14 days ago
Honesty to the front line employees
outstanding leadership and a great team to keep me motivated day in and day out. overall excited to be working with these great people and hope they feel the same.
They always make sure we as crew members have the tools we need to succeed and make the store run smooth.
They care about the entire crew
What does the leadership team need to get better at?
They need better captains and mates
Posted 13 days ago
Actually leading stop hiding in the corners gossiping
Communication, expectaions, attitude, and fair compensation
Communication, organization, training, saftey, teamwork
A leadership team needs to be present. The team needs to inspire employees. The team needs to actively listen. The team needs to provide constructive criticism effectively. The team needs to recognize and grow talent to help the company.
What is the best part about your compensation package?
The benifits are good overall
Posted 13 days ago
it's perfect for my and my family needs
Cost of the available options
Review from Sales Dept
Insurance, 401K, discount, Absent Reserve
Health insurance is really good. Dental and vision are pathetic
Why do you feel undervalued and what would make you feel better about your compensation?
I feel undervalued because me and my coworkers are what makes Trader Joe's Trader Joe's, and I know how much Trader Joe's makes sales are getting better each year yet what we get paid does not reflect that.
Review from Sales Dept
Being fairly compensated for the work i have done.
Restoring benefits to what was previously offered by the company,
Review from Customer Success Dept
Getting paid a living wage without fearing the loss of health benefits twice a year.
If the managers were nicer to the employees
What are some of the best things about your team?
we love each other and set each other for success
The cohesion of the team build
Review from Sales Dept
Good relationships and good communications
the best things about my team are the synergy between myself and the crewmates whom i like the most
Review from Sales Dept
The crew if fun and enjoy working together.
Review from Operations Dept
What do your coworkers need to improve and how could you work together better?
Everything from new workers to new captains/ mates
Posted 13 days ago
Attitide, saftey, communication, teamwork, integrity
COMMUNICATION!!!!!!! Leadership does not communicate to each other and not to the crew...
My peers are great, it is management staff that are awful and make coming to work unpleasant.
The store does little in terms of making sure 300 employees are not partaking in discriminatory behavior against eachother or clientele. I've heard antisemitic, anti lgbt, anti Asian, and anti black commentary nearly daily since working there.
What is most positive about the culture and environment at your company?
The managers are mostly supportive
we are kind to one another and make the most of our work even when it's a crazy busy day. Or if we have a bad experience with the customer, we'll talk about it with each other and make each other feel better about it.
Review from Sales Dept
people are always thanking and helping each other consistently, almost to a fault. i dont need to necessarily be thanked everytime i help someone bag, but the gesture is nice
Review from Sales Dept
The crew. We enjoy being around each other and we get our work done well.
Review from Operations Dept
The culture here at trader joes is great and the environment is chill and kind people every day.
What needs to change to make the company culture better?
Having the captains abd mates treat crewmembers better
Posted 13 days ago
Fair compensation, fair workload, and stopping beauracracy.
To whom it may concern, I write this email with a heavy heart Ms.High but I don’t have much recourse in my situation. I have been working with this great company for 4 years now. Before Covid, during and after it. In my store of Pembroke Pines in Florida 775, we recently have gone through chang
less fake smiles because that doesnt make situations better
The company would benefit from addressing crew member complaints relating to other crew members.
What did you like most about the interview process?
I enjoyed the two-part interview aspect. Very thorough
I like that we get interviewed by three different people. That way it's not just one person making the decision.
Review from Sales Dept
they got back to me the morning of the next day
Review from Sales Dept
Its easy, quick, and simple.
When I was interviewed they made also had wuestions that made it feel like it was trying to make it personal and able to gert to know me as well
What would you improve about your company's interview process?
Fewer personal questions and make the prospective employee feel valued.
Review from Operations Dept
Why have 3 interwiews mates act like they dont want to work captains you barlely see or they barely speak
Interview was held in a back room next to the trash and loud noises. There are no offices. Interview was not ADA friendly at all.
I asked for one dollar higher - believing that my customer experience was well worth it. One manager who interviewed thought it was fine but hiring manager said no and started me at the lowest/average starting pay. I had a few months of grocery experience too. I was disappointed but wanted the job
To whom it may concern, I write this email with a heavy heart Ms.High but I don’t have much recourse in my situation. I have been working with this great company for 4 years now. Before Covid, during and after it. In my store of Pembroke Pines in Florida 775, we recently have gone through chang
What makes you most happy at work?
Bonding with my coworkers and managers
Good interactions with customers and crew
my coworkers. Because we're always mindful of each other and we take care of each other.
Review from Sales Dept
having good interactions and learning new things from customers in conversation
Review from Sales Dept
Being able to help people and explain to people about our products, we have a lot of interesting things here that a lot of people, when they first come, don't usually know what it is, so I love helping people feel more comfortable about what they put in their cart.
What's going wrong and how can it be improved?
Lack of good treatment of staff which stems from leadership in individual stores. High turn over of staff because leadership has lack of people skills. Stress out staff don't make good workers. If the bottom line is sales and staff is encouraged to undermine each other, then the company not survive.
The executive office does not care about us.
They aren't paying enough to attract solid new hires or to hold onto the veterans they have
Bad management. No accountability, retaliation
Stop the harassment and shaming. Stop being so political with customers and crew alike .
Review from Customer Support Dept
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What would you most like to see improved at your company?
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