Trader Joe's Culture | Comparably
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Trader Joe's Claimed Company
Trader Joe’s is a national chain of neighborhood grocery stores. We are committed to providing our customers outstanding value in the form of the best quality products at the best everyday prices. Through our rewarding products and knowledgeable, friendly Crew Members, we have been transforming grocery shopping into a welcoming journey full of discovery and fun since 1967. read more
EMPLOYEE
PARTICIPANTS
1319
TOTAL
RATINGS
9112
Updated on: January 22, 2026

Trader Joe's Company Culture

Trader Joe's Culture

This score is derived from employee ratings & reviews
3.6/5
Trader Joe's' Overall Culture is rated C+

Top Rated Culture Dimensions

Environment
A
Compensation
B
Perks & Benefits
B
Gender
B-
Happiness
C+

Trader Joe's CEO

Bottom 35%Bottom 35% of Similar Size Companies on Comparably
Bryan Palbaum Trader Joe's' CEO
Bryan Palbaum
64 /100
See More

Diversity at Trader Joe's

Bottom 45%Bottom 45% of Similar Size Companies on Comparably
C

Diverse employees at Trader Joe's have rated Office Culture, Environment, and Perks And Benefits as the highest categories they have scored

Women at Trader Joe's

Top 40%Top 40% of Similar Size Companies on Comparably
B-

Women at Trader Joe's have rated Environment, Outlook, and Team as the highest categories they have scored

Trader Joe's eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 50%Top 50% of Similar Size Companies on Comparably

Recommend to a Friend?

5

Trader Joe's employees are 5% more likely to recommend Trader Joe's as a great place to work

44%Promoters
17%Passives
39%Detractors

Working at Trader Joe's

Working at Trader Joe's is rated average by 1319 employees, across various culture dimensions. Trader Joe's employees are most satisfied about Environment, Compensation, and Perks And Benefits categories, putting Trader Joe's’s culture in the Top 50% compared to similar sized companies on Comparably and in the Bottom 45% compared to other companies in Los Angeles. See below in detail how working at Trader Joe's was rated by employees.

Overall Company Culture at Trader Joe's

C+

Overall Company Culture at Trader Joe's is rated C+

Last updated today

Top
50%

Trader Joe's ranks in the Top 50% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 1319 Employees

View Results
0
20
40
60
80
100
Sales
73
Sales73
Customer Support
72
Customer Support72
Operations
70
Operations70
Product
68
Product68
Customer Success
56
Customer Success56

Trader Joe's Employee Reviews

Out of 1058 Trader Joe's employee reviews, 80% were positive. The remaining 20% were constructive reviews with the goal of helping Trader Joe's improve their work culture.

80%
20%
Positive Reviews80%
Constructive Feedback20%

Positive Reviews From Trader Joe's Employees

  • What did you like most about the interview process?
    I like that we get interviewed by three different people. That way it's not just one person making the decision.
  • What makes you most happy at work?
    my coworkers. Because we're always mindful of each other and we take care of each other.
  • What is most positive about the culture and environment at your company?
    we are kind to one another and make the most of our work even when it's a crazy busy day. Or if we have a bad experience with the customer, we'll talk about it with each other and make each other feel better about it.
Read More Positive Reviews

Constructive Feedback From Trader Joe's Employees

  • Why do you feel undervalued and what would make you feel better about your compensation?
    I feel undervalued because me and my coworkers are what makes Trader Joe's Trader Joe's, and I know how much Trader Joe's makes sales are getting better each year yet what we get paid does not reflect that.
  • What would you improve about your company's interview process?
    Fewer personal questions and make the prospective employee feel valued.
  • What would you improve about your company's interview process?
    Why have 3 interwiews mates act like they dont want to work captains you barlely see or they barely speak
Read More Constructive Reviews

Trader Joe's Company Information

Trader Joe's Company Overview

Trader Joe’s is a national chain of neighborhood grocery stores. We are committed to providing our customers outstanding value in the form of the best quality products at the best everyday prices. Through our rewarding products and knowledgeable, friendly Crew Members, we have been transforming grocery shopping into a welcoming journey full of discovery and fun since 1967.

Trader Joe's Mission, Vision & Values

Trader Joe's Mission Statement

The mission of Trader Joe’s is to give our customers the best food and beverage values that they can find anywhere and to provide them with the information required for informed buying decisions. We provide these with a dedication to the highest quality of customer satisfaction delivered with a sense of warmth, friendliness, fun, individual pride and company spirit.

Trader Joe's Values

  • Integrity
  • We are a product driven Company
  • At Trader Joe's we create WOW customer experience every day
  • No Bureaucracy
  • We are a national chain of neighborhood grocery stores
  • Kaizen
  • The Store is our Brand
Trader Joe's Mission, Vision & Values

Sustainability and Corporate Social Responsibility at Trader Joe's

Striving to improve on everything we do every day is intrinsic to our DNA at Trader Joe’s. This desire to do better can be seen not only in our products and our people, but also behind the scenes, in the important work surrounding sustainability.

This year, even amidst the challenges presented by global supply chain interruptions, we continued to make improvements in our packaging and resource management.

Being a neighborhood grocery store is about more than just selling groceries. It’s also about being a good neighbor in every Trader Joe’s neighborhood. Through our Neighborhood Shares Program, we can provide nourishment to our neighbors every day in every store. Each of our stores across the country donates 100% of products that go unsold but remain fit to be enjoyed to local food recovery organizations, seven days a week.

Sustainability at Trader Joe's
Headquarter800 S. Shamrock Ave.
Monrovia, CA 91016
United States of America
Websitewww.traderjoes.com/
Founding Date1967
Tel(626) 599-3817
Company StatusPrivate
Jobswww.traderjoes.com/home/careers
Social Sites

Trader Joe's Competitors

Trader Joe's competitors include H E B, Whole Foods Market, Safeway, and Sprouts Farmers Market. Trader Joe's ranks 3rd in Overall Culture Score on Comparably vs its competitors. See below how Trader Joe's compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    H E B's Logo
    H E B
    4.6/5
  2. #2
    Whole Foods Market's Logo
    Whole Foods Market
    4.5/5
  3. #3
    Trader Joe's' Logo
    Trader Joe's
    3.6/5
  4. #4
    Safeway's Logo
    Safeway
    2.6/5
  5. #5
    Sprouts Farmers Market's Logo
    Sprouts Farmers Market
    2.3/5
Learn More About Trader Joe's Competitors
  • Culture Video

Trader Joe's Employees

1319 employees at Trader Joe's have reviewed Trader Joe's across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was today.

Overall, the 1319 Trader Joe's employees give their leadership a grade of C-, or Bottom 35% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Trader Joe's are generally satisfied with their total compensation at Trader Joe's, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Trader Joe's are generally satisfied with their team. 1319 Participants grade the quality of their coworkers a C+. The majority believe the meetings at Trader Joe's are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Trader Joe's believe the environment at Trader Joe's is positive. Most Participants believe the pace of work at Trader Joe's is comfortably fast. About 92% of the employees at Trader Joe's work 8 hours or less, while 3% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Trader Joe's are generally happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
Trader Joe's employees generally work 8.0 hrs a day
Work Hours
A Day in the Life
Employees at Trader Joe's report the work pace is comfortably fast
Work Pace
A Day in the Life
83% of Trader Joe's employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Trader Joe's employees most often take 10-15 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
50% of Trader Joe's employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Trader Joe's employees typically get valuable feedback on how to improve at work Once a month
Feedback
A Day in the Life
62% of Trader Joe's employees call their work environment positive
Environment

Joining Trader Joe's - Employee Onboarding

The prevailing opinion from employees about joining Trader Joe's is that the company was unprepared on their first day. Trader Joe's employees concluded that their overall onboarding experience was positive. 100% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Trader Joe's Employee Onboarding

Trader Joe's KPIs and OKRs

Employees’ understanding of Trader Joe's' KPIs and OKRs is essential for its success. Out of 4 Trader Joe's employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 3 have said yes.

AnswerPercent
Yes75%
No25%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes0%
No100%
Are the KPIs/OKRs for your department clear?
Trader Joe's KPIs & OKRs

Trader Joe's CEO & Leadership

Trader Joe's CEO - Bryan Palbaum

Bryan Palbaum Trader Joe's' CEO
64 /100

Trader Joe's’s CEO Bryan Palbaum started in this role in 2023. Bryan’s approval rate is lower compared to CEOs at similar sized companies, putting Bryan in the Bottom 35% of all CEOs of similar-sized companies on Comparably, and in the Bottom 30% compared to CEOs of all other companies in Los Angeles. Bryan Palbaum’s employees rank Trader Joe's in the Top 10% for Environment, in the Top 35% for Compensation, and in the Top 35% for Perks And Benefits. Palbaum is generally unpopular with Trader Joe's employees, but ranks especially low with employees in the Customer Success department, and by Non-Binary employees and employees in the Operations department. However, employees with the company for 2 to 5 Years have a slightly more favorable view of the CEO. When compared to Trader Joe's’s competitors, Bryan Palbaum ranks below both Whole Foods Market CEO Jason Buechel and H E B CEO Charles Butt.

Trader Joe's Leadership

The Trader Joe's Executive Team is rated a “C” and led by CEO Bryan Palbaum, CFO Mitch Nadler, and Senior Vice President, General Counsel Kathryn Cahan

  • Bryan Palbaum CEO / President

    Bryan Palbaum CEO / President

    Bryan Palbaum serves as the CEO / President of Trader Joe's.

  • Mitch Nadler CFO

    Mitch Nadler serves as the CFO of Trader Joe's. Mitch started at Trader Joe's in October of 2013. Mitch currently... read more

  • Kathryn Cahan Senior Vice President, General Counsel

    Kathryn Cahan serves as the Senior Vice President, General Counsel of Trader Joe's. Kathryn started at Trader Joe's in... read more

  • Ron Glickman Senior Vice President Information Technology (CIO)

    Ron Glickman serves as the Senior Vice President Information Technology (CIO) of Trader Joe's. Ron started at Trader... read more

  • Annie Chon Regional Vice President

    Annie Chon serves as the Regional Vice President of Trader Joe's. Annie started at Trader Joe's in March of 2015. Annie... read more

  • Tracy Anderson Director of Quality Assurance

    Tracy Anderson serves as the Director of Quality Assurance of Trader Joe's. Tracy started at Trader Joe's in December of... read more

  • Christy Hughes Regional Vice President

    Christy Hughes serves as the Regional Vice President of Trader Joe's.

  • Mitch Heeger EVP Stores

    Mitch Heeger serves as the EVP Stores of Trader Joe's. Mitch currently resides in the Greater Los Angeles Area.

  • Tim Martin Regional Vice President

    Tim Martin serves as the Regional Vice President of Trader Joe's. Tim currently resides in the San Francisco Bay Area.

See More Executives

Explore Trader Joe's Leadership Team

Trader Joe's Salaries

How much does Trader Joe's pay?

How much do people at Trader Joe's get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Trader Joe's is $128,919, or $61 per hour, while the estimated median salary is $121,056, or $58 per hour.

At Trader Joe's, the highest paid job is a General Counsel at $240,840 annually and the lowest is a Sales Rep at $30,000 annually. Average Trader Joe's salaries by department include: Sales at $146,400, Finance at $106,050, Business Development at $139,643, and Product at $197,646. Half of Trader Joe's salaries are above $121,056.

453 employees at Trader Joe's rank their Compensation in the Top 35% of similar sized companies in the US (based on 1342 ratings) while 435 employees at Trader Joe's rank their Perks And Benefits in the Top 35% of similar sized companies in the US (based on 441 ratings).

Salaries contributed from Trader Joe's employees include job titles like Office Manager, Sales Rep, and Sales Associate. Comparably data has a total of 3 salary records from Trader Joe's employees.

Last updated 2 months ago.

1st Percentile
$54k
$54k1st Percentile
17th Percentile
$91k
$91k17th Percentile
33rd Percentile
$120k
$120k33rd Percentile
50th Percentile
$160k
$160k50th Percentile
67th Percentile
$194k
$194k67th Percentile
83rd Percentile
$237k
$237k83rd Percentile
100th Percentile
$243k
$243k100th Percentile
$128,919*
Average Compensation
$121,056*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Trader Joe's Salaries by City

Trader Joe's Salaries by Department

Explore Trader Joe's Salaries

Diversity & Inclusion at Trader Joe's

Diverse employees at Trader Joe's score the company 65/100 across various culture categories, placing Trader Joe's in the Bottom 45% of companies on Comparably with 10,000+ Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Trader Joe's across various culture dimensions.

Ranked Culture the Highest

Women 96/100
Tenure - 2 to 5 Years
Men 80/100
Department - Customer Support
Diverse Employees 73/100
Department - Customer Support

Ranked Culture the Lowest

Women 52/100
Department - Customer Success
Men 57/100
Department - Product
Diverse Employees 47/100
Department - Customer Success
Explore Trader Joe's Diversity & Inclusion

Trader Joe's Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Vision Insurance
  • Health Insurance
  • Life Insurance
  • Gym Membership / Reimbursement

Paid Time Off

  • PTO / Vacation Policy

Financial Benefits

  • 401K / Retirement Plan

Office Perks

  • Free Food
Explore Trader Joe's Perks and Benefits

Trader Joe's PTO

Trader Joe's' PTO and Vacation policy typically gives unlimited days off a year. Trader Joe's' benefits and PTO Package averages to represent a less than $500 cash value per month.

AnswerPercent
Flex Time0%
Vacation Policy0%
Office Meals0%
401k Contribution100%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No0%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo0%
$1000 -$1500/mo50%
$500 -$1000/mo0%
Less than $500/mo50%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
Trader Joe's PTO Policy

Trader Joe's Careers

Trader Joe's Jobs

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Overview of Candidates Interested in Trader Joe's on Comparably

Candidates By Department

All Industries
50%
Design
50%

Candidates By Location

Boston
50%
Los Angeles
50%

Frequently Asked Questions regarding Trader Joe's

What is Trader Joe's address?

Trader Joe's location is at 800 S. Shamrock Ave.

Who is the CEO of Trader Joe's?

Trader Joe's CEO is Bryan Palbaum, their score by employees is 64

What is Trader Joe's eNPS?

The eNPS for Trader Joe's is 5

What is the salary for Business Analyst in Trader Joe's?

Business Analyst average salary in the US is 90k

What are the salaries in the Communications in Trader Joe's?

The average salaries for Communications in Trader Joe's is 232k

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