Transcom KPIs and OKRs | Comparably
Transcom Claimed Company
Transcom is a global customer experience specialist providing customer care, sales, technical support and collections services through our extensive network of contact centers and work-at-home agents. read more
EMPLOYEE
PARTICIPANTS
168
TOTAL
RATINGS
1320
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Transcom KPIs and OKRs

At Transcom 100% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Transcom's KPIs and OKRs is essential for its success. Out of 3 Transcom employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 2 have said yes.

AnswerPercent
Yes67%
No33%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes100%
No0%
Are the KPIs/OKRs for your department clear?

Manager's Role in Accomplishing Goals

A main function of a managerial role is to lead one’s subordinates. A manager at Transcom is responsible for ensuring his subordinates accomplish objectives using key performance indicators. Transcom employees shared they generally receive helpful feedback every week, while 100% of Transcom employees said they’re given recognition for their impact & accomplishments. Feedback and positive reinforcement are both conducive to meeting goals.

AnswerPercent
Yes100%
No0%
Are you typically recognized for the impact and accomplishments you make for your current company?
AnswerPercent
Every week100%
Once a month0%
Once a quarter0%
Once a year0%
Never0%
How often do you get valuable feedback on how to improve at work?
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