Trustco Bank offers personal and commercial banking services read more
Trustco Bank Company Culture
Trustco Bank Culture
This score is derived from employee ratings & reviews2.5/5
Trustco Bank's Overall Culture is rated D
Top Rated Culture Dimensions
Professional Development
CEnvironment
COffice Culture
CTeam
C-Executive Team
DTrustco Bank CEO
Bottom 5%Bottom 5% of Similar Size Companies on Comparably
Robert McCormick
43 /100
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Diversity at Trustco Bank
N/A
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterWomen at Trustco Bank
N/A
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterTrustco Bank eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Bottom 20%Bottom 20% of Similar Size Companies on Comparably
Recommend to a Friend?
-46
Trustco Bank employees are -46% more likely to recommend Trustco Bank as a great place to work
| 23% | Promoters |
|---|---|
| 8% | Passives |
| 69% | Detractors |
Working at Trustco Bank
Working at Trustco Bank is rated below average by 14 employees, across various culture dimensions. Trustco Bank employees rate Professional Development highest among all categories, and think that Compensation and Perks And Benefits have the most room for improvement, putting Trustco Bank’s culture in the Bottom 15% compared to similar sized companies on Comparably and in the Top 5% compared to other companies in Glens Falls, NY. See below in detail how working at Trustco Bank was rated by employees.
Overall Company Culture at Trustco Bank
D
Overall Company Culture at Trustco Bank is rated D
Last updated 19 days ago
Bottom
15%
Trustco Bank ranks in the Bottom 15% of other companies on Comparably with 501-1,000 Employees for Overall Company Culture Score
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterTrustco Bank Employee Reviews
Out of 26 Trustco Bank employee reviews, 61% were positive. The remaining 39% were constructive reviews with the goal of helping Trustco Bank improve their work culture.
| Positive Reviews | 61% |
|---|---|
| Constructive Feedback | 39% |
Positive Reviews From Trustco Bank Employees
- What did you like most about the interview process?Direct of what their looking for with true expectations.
- What makes you most happy at work?Goals, People, Team and customers!
- What is most positive about the culture and environment at your company?Teamwork, Kindness, Accountability, Honesty, Communication,
Constructive Feedback From Trustco Bank Employees
- Why do you feel undervalued and what would make you feel better about your compensation?They are unclear on goals. There's no target to aim at. Bonuses are at the whim of.... huh, can't answer that. I don't know!
- Why do you feel undervalued and what would make you feel better about your compensation?We are the lowest paid in the industry. If we do start making bonuses, they change the structure, so bonuses are unachievable again.
- What does the leadership team need to get better at?Everything. The CEO doesn't have a computer. His assistant didn't have a computer. All are totally out of touch, it's the bank that time forgot. In a nutshell, they need to get better at everything.
Trustco Bank Company Information
Trustco Bank Company Overview
Trustco Bank offers personal and commercial banking services
| Headquarter | 5 Sarnowski Drive Granville, NY United States of America |
|---|---|
| Website | www.trustcobank.com/ |
| Tel | +1 518-377-3311 |
| Company Status | Public |
| Stock | TRST |
Trustco Bank Competitors
Trustco Bank competitors include Capital One, ESSA Bancorp, KeyBanc Capital Markets, and Flagstar Bancorp. Trustco Bank ranks 5th in Overall Culture Score on Comparably vs its competitors. See below how Trustco Bank compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
A Day in the Life
A Day in the Life
Trustco Bank employees generally work 8.1 hrs a day
Work Hours
A Day in the Life
Employees at Trustco Bank report the work pace is moderate
Work Pace
A Day in the Life
67% of Trustco Bank employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Trustco Bank employees most often take 20-30 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
50% of Trustco Bank employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Trustco Bank employees never get valuable feedback on how to improve at work
Feedback
A Day in the Life
56% of Trustco Bank employees call their work environment positive
Environment
Trustco Bank Employees
14 employees at Trustco Bank have reviewed Trustco Bank across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 19 days ago.
Overall, the 14 Trustco Bank employees give their leadership a grade of D-, or Bottom 10% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Trustco Bank are mostly dissatisfied with their total compensation at Trustco Bank, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Trustco Bank are generally satisfied with their team. 14 Participants grade the quality of their coworkers a C-. Less than half believe the meetings at Trustco Bank are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Trustco Bank believe the environment at Trustco Bank is positive. Most Participants believe the pace of work at Trustco Bank is moderate. About 89% of the employees at Trustco Bank work 8 hours or less.
Overall, the employees at Trustco Bank are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
Joining Trustco Bank - Employee Onboarding
The prevailing opinion from Comparably users in Glens Falls, NY about their company is that it was very prepared on their first day. Glens Falls, NY employees concluded that their overall onboarding experience was positive. 86% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Trustco Bank KPIs and OKRs
Employees’ understanding of Trustco Bank's KPIs and OKRs is essential for its success. Out of 2 Trustco Bank employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 1 have said yes.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
Trustco Bank Salaries
How much does Trustco Bank pay?
How much do people at Trustco Bank get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Trustco Bank is $111,206, or $53 per hour, while the estimated median salary is $108,740, or $52 per hour.
At Trustco Bank, the highest paid job is a General Counsel at $212,920 annually and the lowest is a CS Rep at $43,768 annually. Average Trustco Bank salaries by department include: Marketing at $101,567, Product at $147,172, Sales at $135,975, and Customer Support at $59,753. Half of Trustco Bank salaries are above $108,740.
9 employees at Trustco Bank rank their Compensation in the Bottom 5% of similar sized companies in the US (based on 26 ratings) while 9 employees at Trustco Bank rank their Perks And Benefits in the Bottom 5% of similar sized companies in the US (based on 11 ratings).
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $65k | $65k | 1st Percentile |
17th Percentile $85k | $85k | 17th Percentile |
33rd Percentile $108k | $108k | 33rd Percentile |
50th Percentile $160k | $160k | 50th Percentile |
67th Percentile $210k | $210k | 67th Percentile |
83rd Percentile $266k | $266k | 83rd Percentile |
100th Percentile $271k | $271k | 100th Percentile |
$111,206*
Average Compensation
$108,740*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Trustco Bank Salaries by Department
Diversity & Inclusion at Trustco Bank
The Diversity score provides insights into how diverse employees feel and rate their work experience at Trustco Bank across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
Trustco Bank Perks & Benefits
Health & Wellness
- Dental Insurance
- Vision Insurance
- Health Insurance
- Life Insurance
Paid Time Off
- PTO / Vacation Policy
- Paid Holidays
Financial Benefits
- 401K / Retirement Plan
- Employee Stock Purchase Plan
Trustco Bank PTO
Trustco Bank's PTO and Vacation policy typically gives 20-30 days off a year. Trustco Bank's benefits and PTO Package averages to represent a $1500 - $2500 cash value per month.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
Trustco Bank Careers
Trustco Bank Jobs
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Overview of Candidates Interested in Trustco Bank on Comparably
Candidates By Department
IT | 100% |
|---|
Candidates By Location
New York City | 50% | |
|---|---|---|
Albany | 50% |
Frequently Asked Questions regarding Trustco Bank
What is Trustco Bank address?
Trustco Bank location is at 5 Sarnowski Drive
Who is the CEO of Trustco Bank?
Trustco Bank CEO is Robert McCormick, their score by employees is 43
What is Trustco Bank eNPS?
The eNPS for Trustco Bank is -46
What is Trustco Bank revenue?
Trustco Bank revenue is $171M
What is the salary for Director of Operations in Trustco Bank?
Director of Operations average salary in the US is 151k
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