TSA Employee Reviews
Out of 88 TSA employee reviews, 49% were positive. The remaining 51% were constructive reviews with the goal of helping TSA improve their work culture. The Operations team, with 48% positive reviews, reports the best experience at TSA compared to all other departments at the company.
What does the leadership team need to get better at?
Stop punitive actions. Treat officers at adults.
Review from Operations Dept
They lack supportive leadership skills. They do not know how to provide adequate training or build a positive work environment. They cannot be trusted and will devalue you to senior management to conceal their own mistakes.
They need more training and respect for everyone
Caring about TSA more and less about the line of passengers
Communication with field workers and understanding that they help facilitate and support the workforce. Listen to what those who perform the job are saying about improvements.
Review from Operations Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Yes I feel undervalued. Their "human resources" are completely expendable, and they wonder why they have a morale problem.
Review from Operations Dept
Pay same or more than cost of living in area
Our work is very valuable and of high risk
Because of Lack of support
The pay doesnt keep up with inflation
What do your coworkers need to improve and how could you work together better?
If u get the right team it can be good
Coworkers are all scared. No one supports each other.
What needs to change to make the company culture better?
Management, policies, values, punitive actions
Review from Operations Dept
Culture change from where it is and raising hiring standards.
Management, pay raise, employees are not treated well
Review from Operations Dept
We shouldn't have to take constant abuse from customers
Review from Operations Dept
Better leadership, better training and better pay
What would you improve about your company's interview process?
Use qualified people, not just whomever you can get.
Review from Operations Dept
Stop with irrelevant questions that have little to do with the actual job.
What's going wrong and how can it be improved?
Burn it down and build a new one.
Review from Operations Dept
The public hates TSA. Officers are so stressed, they're not always friendly and passengers can be rude. Most of us are overworked due staffing shortages.
Better leadership is needed, support from leadership, and recognition for performance during stressful situations every day.
Review from Operations Dept
Not every one is on the same page, too many lazy employees, pay is too low
Review from Operations Dept
To many in the upper level just there for a paycheck and retirement. They don't or want to concern themselves with what it takes to be effective
Review from Operations Dept
What would you most like to see improved at your company?
There aren't any Outlook reviews of TSA yet.
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