82
out of 100
TSA Competitors
TSA competitors include Delta Air Lines, United Airlines, Department of Homeland Security, American Airlines and CLEAR (clearme.com). TSA ranks 4th in CEO Score on Comparably vs its competitors. See below how TSA compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
CEO Rank
4th
eNPS Rank
4th
Gender Rank
4th
Diversity Rank
5th
Product Quality
5th
NPS Rank
6th
Pricing Rank
6th
Customer Service
6th
See TSA Culture vs Competitors:
TSA Competitors at a Glance
CEO Ratings Comparison
TSA's CEO Score Ranks 4th
72 Employees at TSA rate Tim Mays a 62 out of 100, which ranks them 4th below American Airlines' CEO,Robert Isom. Last rating was months ago.
- 1st
Ed BastianDelta Air Lines966 Employees at Delta Air Lines rate Ed Bastian a 82 out of 100, which ranks them 1st out of TSA's competitors. Last rating was 9 days ago.
- 2nd
Scott KirbyUnited Airlines68out of 100419 Employees at United Airlines rate Scott Kirby a 68 out of 100, which ranks them 2nd out of TSA's competitors. Last rating was 2 days ago.
- 3rd
Robert IsomAmerican Airlines64out of 100458 Employees at American Airlines rate Robert Isom a 64 out of 100, which ranks them 3rd out of TSA's competitors. Last rating was 2 months ago.
- 5th
Department of Homeland Security58out of 10013 Employees at Department of Homeland Security rate a 58 out of 100, which ranks them 5th out of TSA's competitors. Last rating was months ago.
- 6thCLEAR (clearme.com)55out of 100
205 Employees at CLEAR (clearme.com) rate a 55 out of 100, which ranks them 6th out of TSA's competitors. Last rating was 9 days ago.
Product Quality Score Comparison
TSA Ranks 5th in Product Quality Score
37 Customers rate TSA's Product Quality Score a 3.1/5, which ranks it 5th against its competitors, below United Airlines.
NPS Comparison
TSA Ranks 6th in Net Promoter Score
42 Customers rate TSA's Net Promoter Score a -16, which ranks it 6th against its competitors, below CLEAR (clearme.com). Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend TSA to a friend?”.
Pricing Score Comparison
TSA Ranks 6th in Pricing Score
30 Customers rate TSA's Pricing Score a 2.8/5, which ranks it 6th against its competitors, below CLEAR (clearme.com).
Customer Service Comparison
TSA Ranks 6th in Customer Service
27 Customers rate TSA's Customer Service a 2.9/5, which ranks it 6th against its competitors, below CLEAR (clearme.com).
Overall Culture Score Comparison
TSA Ranks 5th in Overall Culture Score
95 Employees rate TSA's Overall Culture a 57/100, which ranks it 5th against its competitors, below American Airlines. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.
eNPS Comparison
TSA Ranks 4th in Employee Net Promoter Score
76 Employees rate TSA's Employee Net Promoter Score a -12, which ranks it 4th against its competitors, below American Airlines. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at TSA to a friend?”.
Gender Score Comparison
TSA Ranks 4th in Gender Score
17 Employees rate TSA's Gender Score a 55/100, which ranks it 4th against its competitors, below United Airlines. The Gender Score tracks how positively women rate their experience at TSA.
Diversity Score Comparison
TSA Ranks 5th in Diversity Score
13 Employees rate TSA's Diversity Score a 55/100, which ranks it 5th against its competitors, below Department of Homeland Security. The Diversity Score tracks how positively diverse employees rate their experience at TSA.
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