TSA Company Culture
TSA Culture
This score is derived from employee ratings & reviews2.5/5
TSA's Overall Culture is rated D
Top Rated Culture Dimensions
Professional Development
BeNPS
CTeam
C-CEO Rating
C-Perks & Benefits
C-TSA CEO
Bottom 30%Bottom 30% of Similar Size Companies on Comparably
Tim Mays
62 /100
See More
Diversity at TSA
Bottom 20%Bottom 20% of Similar Size Companies on Comparably
D
Diverse employees at TSA have rated Perks And Benefits, Professional Development, and Team as the highest categories they have scored
Women at TSA
Bottom 15%Bottom 15% of Similar Size Companies on Comparably
D
Women at TSA have rated Team, Perks And Benefits, and Environment as the highest categories they have scored
TSA eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Bottom 40%Bottom 40% of Similar Size Companies on Comparably
Recommend to a Friend?
-12
TSA employees are -12% more likely to recommend TSA as a great place to work
| 34% | Promoters |
|---|---|
| 20% | Passives |
| 46% | Detractors |
Working at TSA
Working at TSA is rated below average by 95 employees, across various culture dimensions. TSA employees rate Professional Development highest among all categories, and think that Happiness and Office Culture have the most room for improvement, putting TSA’s culture in the Bottom 15% compared to similar sized companies on Comparably and in the Bottom 15% compared to other companies in Washington, DC. See below in detail how working at TSA was rated by employees.
Overall Company Culture at TSA
D
Overall Company Culture at TSA is rated D
Last updated months ago
Bottom
15%
TSA ranks in the Bottom 15% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score
TSA Employee Reviews
Out of 88 TSA employee reviews, 49% were positive. The remaining 51% were constructive reviews with the goal of helping TSA improve their work culture.
| Positive Reviews | 49% |
|---|---|
| Constructive Feedback | 51% |
Positive Reviews From TSA Employees
- What are some of the best things about your team?Meeting people from all over.
- What did you like most about the interview process?The questions were uniform and non-discriminatory
- What is the best part about your compensation package?Healthcare. It's the only reason I haven't quit yet; but I am looking for a new job in which intelligence is appreciated.
Constructive Feedback From TSA Employees
- What would you improve about your company's interview process?Use qualified people, not just whomever you can get.
- What's going wrong and how can it be improved?Burn it down and build a new one.
- What needs to change to make the company culture better?Management, policies, values, punitive actions
TSA Company Information
TSA Company Overview
TSA is an agency of the U.S. Department of Homeland Security.
TSA Mission, Vision & Values
TSA Mission & Values
Protect the nation's transportation systems to ensure freedom of movement for people and commerce.
TSA Vision Statement
An agile security agency, embodied by a professional workforce, that engages its partners and the American people to outmatch a dynamic threat.
| Headquarter | Arlington, VA United States of America |
|---|---|
| Website | tsa.gov/ |
| Founding Date | 2001 |
| Company Status | Private |
TSA Competitors
TSA competitors include Delta Air Lines, United Airlines, Department of Homeland Security, and American Airlines. TSA ranks 5th in Overall Culture Score on Comparably vs its competitors. See below how TSA compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
Culture Video
TSA Employees
95 employees at TSA have reviewed TSA across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 95 TSA employees give their leadership a grade of D+, or Bottom 25% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at TSA are mostly dissatisfied with their total compensation at TSA, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at TSA are generally satisfied with their team. 95 Participants grade the quality of their coworkers a C-. Less than half believe the meetings at TSA are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at TSA believe the environment at TSA is negative. Most Participants believe the pace of work at TSA is extremely fast. About 69% of the employees at TSA work 8 hours or less, while 4% of them have an extremely long day - longer than twelve hours.
Overall, the employees at TSA are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
A Day in the Life
A Day in the Life
TSA employees generally work 8.8 hrs a day
Work Hours
A Day in the Life
Employees at TSA report the work pace is extremely fast
Work Pace
A Day in the Life
On a typical day, employees at TSA have 1 meeting
Meetings
A Day in the Life
90% of TSA employees look forward to interacting with their team every day
Coworkers
A Day in the Life
17% of TSA employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
62% of TSA employees call their work environment negative
Environment
Joining TSA - Employee Onboarding
The prevailing opinion from employees about joining TSA is that the company was prepared on their first day. TSA employees concluded that their overall onboarding experience was positive. 100% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
TSA KPIs and OKRs
Employees’ understanding of TSA's KPIs and OKRs is essential for its success. Out of 6 TSA employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 4 have said yes.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
TSA CEO & Leadership
TSA CEO - Tim Mays
62 /100
Tim’s approval rate is lower compared to CEOs at similar sized companies, putting Tim in the Bottom 30% of all CEOs of similar-sized companies on Comparably, and in the Bottom 25% compared to CEOs of all other companies in Washington, DC. Tim Mays’s employees rank TSA in the Top 35% for Professional Development, in the Bottom 35% for Team, and in the Bottom 30% for Perks And Benefits. Mays is generally unpopular with TSA employees, but ranks especially low with Hispanic or Latino employees, and by employees with 3 to 6 Years experience and employees with the company for 2 to 5 Years. However, employees with 6 to 10 Years experience have a slightly more favorable view of the CEO. When compared to TSA’s competitors, Tim Mays ranks below both American Airlines CEO Robert Isom and United Airlines CEO Scott Kirby.
TSA Leadership
The TSA Executive Team is rated a “D-” and led by CEO Tim Mays, CFO Bonnie Saunders, and Deputy Chief Security Officer Cliff McCoy
Tim Mays CEO / President
Tim Mays serves as the CEO / President of TSA.
Bonnie Saunders CFO
Bonnie Saunders serves as the CFO of TSA.
Cliff McCoy Deputy Chief Security Officer
Cliff McCoy serves as the Deputy Chief Security Officer of TSA.
Don Damstetter Executive Director
Don Damstetter serves as the Executive Director of TSA.
Jay Brainard Federal Security Director
Jay Brainard serves as the Federal Security Director of TSA.
Lyndon Mueller VP Ecommerce
Lyndon Mueller serves as the VP Ecommerce of TSA.
Mary Whalen Deputy Chief Counsel - General Law
Mary Whalen serves as the Deputy Chief Counsel - General Law of TSA.
Michael Feikes Assistan Chief Counsel
Michael Feikes serves as the Assistan Chief Counsel of TSA.
Paul Morris Chief Information Security Officer, Executive Director Information Assurance & Cybersecurity
Paul Morris serves as the Chief Information Security Officer, Executive Director Information Assurance & Cybersecurity of TSA.
TSA Salaries
How much does TSA pay?
How much do people at TSA get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at TSA is $123,258, or $59 per hour, while the estimated median salary is $115,149, or $55 per hour.
At TSA, the highest paid job is a Group Product Manager at $223,735 annually and the lowest is a CS Rep at $40,000 annually. Average TSA salaries by department include: Product at $217,866, Legal at $148,392, Customer Support at $144,857, and Marketing at $141,259. Half of TSA salaries are above $115,149.
33 employees at TSA rank their Compensation in the Bottom 15% of similar sized companies in the US (based on 107 ratings) while 33 employees at TSA rank their Perks And Benefits in the Bottom 30% of similar sized companies in the US (based on 36 ratings).
Salaries contributed from TSA employees include job titles like IT Manager. Comparably data has a total of 3 salary records from TSA employees.
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $59k | $59k | 1st Percentile |
17th Percentile $90k | $90k | 17th Percentile |
33rd Percentile $115k | $115k | 33rd Percentile |
50th Percentile $168k | $168k | 50th Percentile |
67th Percentile $224k | $224k | 67th Percentile |
83rd Percentile $276k | $276k | 83rd Percentile |
100th Percentile $287k | $287k | 100th Percentile |
$123,258*
Average Compensation
$115,149*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
TSA Salaries by City
TSA Salaries by Department
Diversity & Inclusion at TSA
Diverse employees at TSA score the company 55/100 across various culture categories, placing TSA in the Bottom 20% of companies on Comparably with 10,000+ Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at TSA across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
TSA Perks & Benefits
Health & Wellness
- Dental Insurance
- Vision Insurance
- Health Insurance
- Life Insurance
Paid Time Off
- PTO / Vacation Policy
- Paid Holidays
- Maternity / Paternity Leave
Financial Benefits
- 401K / Retirement Plan
- Employee Stock Purchase Plan
Office Perks
- Unique Office Space
TSA PTO
TSA's PTO and Vacation policy typically gives 10-15 days off a year with 67% of employees expected to be work free while out of office. Paid Time Off is TSA's 3rd most important benefit besides Healthcare when ranked by employees, with 33% of employees saying it is the most important benefit. TSA's benefits and PTO Package averages to represent a less than $500 cash value per month.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
TSA Careers
TSA Jobs
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Overview of Candidates Interested in TSA on Comparably
Candidates By Department
All Industries | 27% | |
|---|---|---|
Sales | 9% | |
Operations | 9% | |
HR | 9% | |
Finance | 9% | |
Other | 36% |
Candidates By Location
Arlington | 27% | |
|---|---|---|
Washington | 27% | |
Woodbridge | 9% | |
Germantown | 9% | |
New York City | 9% | |
Other | 18% |
Frequently Asked Questions regarding TSA
Who is the CEO of TSA?
TSA CEO is Tim Mays, their score by employees is 62
What is TSA eNPS?
The eNPS for TSA is -12
What is the salary for Data Analyst in TSA?
Data Analyst average salary in the US is 96k
What are the salaries in the Sales in TSA?
The average salaries for Sales in TSA is 169k
Who are TSA competitors?
TSA main competitors are Delta Air Lines, United Airlines, Department of Homeland Security, American Airlines
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