TTEC Employee Reviews
Out of 2909 TTEC employee reviews, 84% were positive. The remaining 16% were constructive reviews with the goal of helping TTEC improve their work culture. The IT team, with 100% positive reviews, reports the best experience at TTEC compared to all other departments at the company. The Customer Support team offered the most constructive feedback, with 28% of that department's reviews constructive in nature.
What do you like best about the leadership team?
My leadership is the BEST! They provide the support, education, and tools needed to be successful!
The commitment to align with industry standards.
Review from HR Dept
We work together as a team
Review from Customer Success Dept
Our leadership team is taking time to understand industry trends and working to implement some within our organization. This allows all departments to understand where the world is going culturally and be a part of that positive movement.
Review from HR Dept
My leadership team always listen to my concerns I may have.
Review from Admin Dept
What is the best part about your compensation package?
The benefits offered are GREAT!
The healthcare & having the option for a flex spend account. It's helped so much in the last year with medical expenses.
Review from HR Dept
It's a competitive salary relative to the external market.
Review from HR Dept
Providing 401K with some matching potential.
Review from HR Dept
I love the fitness perks
Review from Customer Success Dept
What are some of the best things about your team?
Just being honest and empathetic to each other
We help each other when needed
The best thing about my team is ACTING AS ONE!
I love the team dynamic and commitment to achieving our goals.
Review from HR Dept
We work together and we all strive for amazing results
Review from Customer Success Dept
What is most positive about the culture and environment at your company?
The most positive, TTEC is my second family!
I love the inclusivity. There are a host of programs and resource groups that provide representation for everyone. You feel empowered to get involved and valued for being your authentic self.
Review from HR Dept
Teamwork. We work together to get it done.
Review from Customer Success Dept
I am free to give my ideas on how we continue great culture and environment within TA. We are encouraged to find ways to move the needle in a positive way if things are off track.
Review from HR Dept
We are all different, I enjoy our morning meetings. We are able to get to know each other before starting the workday.
Review from Admin Dept
What did you like most about the interview process?
Process was really fast and normal
I enjoy getting to know the person and helping them through the entire process until class starts.
Complete information about the job
The trainers and the management are pretty much middle men and honestly in same boat as the agents so i give them respect and they keep it real and not awkward. I actually moved up into management and loved that until we were blindsided and laid off with no offer just told to get unemployment
They were honest from the start, nothing was hidden
Review from Operations Dept
What makes you most happy at work?
I really enjoy my team, finding the right talent, and telling a candidate- Welcome to TTEC!
Being on an awesome team! The autonomy to complete tasks and the ready partnership and collaboration from the team, when needed.
Review from HR Dept
Meeting goals and positive conversations
Review from Customer Success Dept
Being able to help people change their lives with an employment opportunity and also helping my Recruiters see the same satisfaction in the daily work.
Review from HR Dept
being able to do my job
Review from HR Dept
What do you like best about your company?
The different clients you can work for.
Review from Customer Support Dept
I work with amazing people and love the challenges.
The pay