U.S. Renal Care – very overworked, patient ratio was not followed, Higher up were rude | Comparably

U.S. Renal Care – very overworked, patient ratio was not followed, Higher up were rude

U.S. Renal Care Claimed Company
Our Mission at U.S. Renal Care is simple: ""To be the highest quality provider available to patients with chronic and acute renal disease. We accomplish this mission by partnering with the best Nephrologists in the country, by providing the best trained professional staff in our centers, by demonstrating ultimate customer service, by offering state of the art technology and by constantly educating patients and family about the disease process. The result is excellent patient outcomes and the best service available.” read more
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very overworked, patient ratio was not followed, Higher up were rude

What does the leadership team need to get better at?

being respectful, understanding, and communication

Why do you feel undervalued and what would make you feel better about your compensation?

I feel undervlued as an employee because of my age. I am 21, but I have my CCHT. The older employees were rude and acted like I did not know anything and belittled me

What do your coworkers need to improve and how could you work together better?

There were no company meetings. Coworkers need to not "eat their young" and help them to grow and learn more, not ridicule them for little things that aren't done exactly how they want it to be done

What's going wrong and how can it be improved?

the patient to staff ratio is by policy 4:1, I was having to deal with 7 patients to my self with little to no help. This is not only unfair as another staff only had 2 patients, but it is very unsafe.

What would you improve about your company's interview process?

I think all companies should do this, They should have references for the company of past employees. All past employees should be asked if they will be a reference to upcoming employees and so they can get a better feel of how the company actually is.

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