
At Upgrade 86% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Upgrade's KPIs and OKRs is essential for its success. Out of 12 Upgrade employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 10 have said yes.
A main function of a managerial role is to lead one’s subordinates. A manager at Upgrade is responsible for ensuring his subordinates accomplish objectives using key performance indicators. Upgrade employees shared they generally receive helpful feedback every week or once a year, while 100% of Upgrade employees said they’re given recognition for their impact & accomplishments. Feedback and positive reinforcement are both conducive to meeting goals.