UPMC Competitors | Comparably
UPMC Claimed Company
A $16 billion world-renowned health care provider and insurer, Pittsburgh-based UPMC is inventing new models of patient-centered, accountable care. read more
EMPLOYEE
PARTICIPANTS
473
TOTAL
RATINGS
4411
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UPMC Competitors

UPMC competitors include Health Fidelity, Sutter Health, Highmark Blue Shield and Allegheny Health Network. UPMC ranks 2nd in Diversity Score on Comparably vs its competitors. See below how UPMC compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
4th
eNPS Rank
4th
Gender Rank
3rd
Diversity Rank
2nd
Product Quality
4th
NPS Rank
4th
Pricing Rank
3rd
Customer Service
2nd

UPMC Competitors at a Glance

Product Quality Score Comparison

UPMC Ranks 4th in Product Quality Score

107 Customers rate UPMC's Product Quality Score a 3/5, which ranks it 4th against its competitors, below Sutter Health.

  1. 1st
    Health Fidelity
    5 / 5
  2. 2nd
    Allegheny Health Network
    3.2 / 5
  3. 3rd
    Sutter Health
    3 / 5
  4. 4th
    UPMC
    3 / 5
  5. 5th
    Highmark Blue Shield
    1.5 / 5
Product Quality Score Comparison
RankCompany Score
1Health Fidelity100
2Allegheny Health Network64
3Sutter Health61
4UPMC61
5Highmark Blue Shield20
NPS Comparison

UPMC Ranks 4th in Net Promoter Score

119 Customers rate UPMC's Net Promoter Score a -11, which ranks it 4th against its competitors, below Sutter Health. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend UPMC to a friend?”.

  1. 1st
    Highmark Blue Shield
    0
  2. 2nd
    Allegheny Health Network
    -6
  3. 3rd
    Sutter Health
    -10
  4. 4th
    UPMC
    -11
NPS Comparison
RankCompany Score
1Highmark Blue Shield0
2Allegheny Health Network-6
3Sutter Health-10
4UPMC-11
Pricing Score Comparison

UPMC Ranks 3rd in Pricing Score

96 Customers rate UPMC's Pricing Score a 2.9/5, which ranks it 3rd against its competitors, below Allegheny Health Network.

  1. 1st
    Health Fidelity
    5 / 5
  2. 2nd
    Allegheny Health Network
    3 / 5
  3. 3rd
    UPMC
    2.9 / 5
  4. 4th
    Sutter Health
    2.8 / 5
  5. 5th
    Highmark Blue Shield
    1.5 / 5
Pricing Score Comparison
RankCompany Score
1Health Fidelity100
2Allegheny Health Network61
3UPMC58
4Sutter Health57
5Highmark Blue Shield15
Customer Service Comparison

UPMC Ranks 2nd in Customer Service

93 Customers rate UPMC's Customer Service a 3/5, which ranks it 2nd against its competitors, below Health Fidelity.

  1. 1st
    Health Fidelity
    5 / 5
  2. 2nd
    UPMC
    3 / 5
  3. 3rd
    Allegheny Health Network
    3 / 5
  4. 4th
    Sutter Health
    2.9 / 5
  5. 5th
    Highmark Blue Shield
    1.5 / 5
Customer Service Comparison
RankCompany Score
1Health Fidelity100
2UPMC60
3Allegheny Health Network60
4Sutter Health59
5Highmark Blue Shield25
Overall Culture Score Comparison

UPMC Ranks 4th in Overall Culture Score

473 Employees rate UPMC's Overall Culture a 63/100, which ranks it 4th against its competitors, below Allegheny Health Network. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    Highmark Blue Shield
    74 / 100
  2. 2nd
    Sutter Health
    69 / 100
  3. 3rd
    Allegheny Health Network
    66 / 100
  4. 4th
    UPMC
    63 / 100
Overall Culture Score Comparison
RankCompany Score
1Highmark Blue Shield74
2Sutter Health69
3Allegheny Health Network66
4UPMC63
eNPS Comparison

UPMC Ranks 4th in Employee Net Promoter Score

362 Employees rate UPMC's Employee Net Promoter Score a -24, which ranks it 4th against its competitors, below Allegheny Health Network. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at UPMC to a friend?”.

  1. 1st
    Highmark Blue Shield
    20
  2. 2nd
    Sutter Health
    10
  3. 3rd
    Allegheny Health Network
    -6
  4. 4th
    UPMC
    -24
eNPS Comparison
RankCompany eNPS
1Highmark Blue Shield20
2Sutter Health10
3Allegheny Health Network-6
4UPMC-24
Gender Score Comparison

UPMC Ranks 3rd in Gender Score

98 Employees rate UPMC's Gender Score a 69/100, which ranks it 3rd against its competitors, below Allegheny Health Network. The Gender Score tracks how positively women rate their experience at UPMC.

  1. 1st
    Sutter Health
    74 / 100
  2. 2nd
    Allegheny Health Network
    70 / 100
  3. 3rd
    UPMC
    69 / 100
Gender Score Comparison
RankCompany Score
1Sutter Health74
2Allegheny Health Network70
3UPMC69
Diversity Score Comparison

UPMC Ranks 2nd in Diversity Score

27 Employees rate UPMC's Diversity Score a 72/100, which ranks it 2nd against its competitors, below Sutter Health. The Diversity Score tracks how positively diverse employees rate their experience at UPMC.

  1. 1st
    Sutter Health
    76 / 100
  2. 2nd
    UPMC
    72 / 100
  3. 3rd
    Allegheny Health Network
    59 / 100
Diversity Score Comparison
RankCompany Score
1Sutter Health76
2UPMC72
3Allegheny Health Network59
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