Vertafore Employee Reviews

This is a great company to grow your career. There are lots of avenues to learn and advance, and we're in a very stable industry.

Review from HR Dept · Posted 10 days ago

My experience with Vertafore has significantly declined from 4 years ago. They underpay and undervalue their employees. They are moving towards full time in office and the requirement is not the same for all teams. Commutes/parking expenses increase with no wage increase, causing high turnover.

Review from Finance Dept · Posted 14 days ago

Vertafore is fine if you want work to be a repetitive, mundane experience with good job security that enables you to enjoy the rest of your life. It is not a good place if you want fulfillment from your career or to be compensated at the rate you likely deserve.

Review from Marketing Dept · Posted 17 days ago

Although I almost didn't make it to my interview way back when due to a car accident on the way. I really appreciated the manager's willingness to reschedule. I see my colleagues and myself moving up through the year. My managers have always been very understanding and kind, as have my coworkers

Review from Customer Success Dept · Posted 17 days ago

with the company since almost 29 years and so happy with all the projects delivery and customer success we are managing and delivering. Together we are doing the difference. The Team Leaders and the managers are doing the big diffence in the success

Review from Customer Success Dept · Posted 17 days ago

They are transparent about the goals of the company and how we're doing financially.

Review from HR Dept · Posted 10 days ago

There are no actions from the leadership team that I like best.

Review from Finance Dept · Posted 14 days ago

Helping us to learn more by providing training.

Review from Engineering Dept · Posted 17 days ago

Provides good training access on new software and encourages to explore new.

Review from Engineering Dept · Posted 17 days ago

Friendly tone, enthusiastic for business without it being over-the-top. They seem professional and friendly.

Review from Customer Success Dept · Posted 17 days ago

The initial attraction of Vertafore was work flexibility, workplace perks, and job stability in exchange for a below-market salary. Over time, the executive team have removed the flexibility, stopped offering perks, and maintained the below-market salaries, effectively taking away the positives.

Review from Marketing Dept · Posted 17 days ago

Executive leadership is OPAQUE. Staff questions are met with equivocation and a lack of clear answers. Also, PAY YOUR STAFF A FAIR WAGE.

Review from Engineering Dept

clear communication and better tools to share the information across teams - needing to have one source of the truth for clients and leadership

Review from Sales Dept

Leadership should prioritize transparency and frontline needs over optics. Letting teams vote on in office days and addressing income challenges. 62.5% of workers in my role have to rely on second jobs while still being required to pay for parking. We have long commutes due to cost-of-living.

Review from Finance Dept

Career development. It is heavily promised but rarely seen put into action

Review from Customer Support Dept

Flexible PTO and hybrid work environment.

Review from HR Dept · Posted 10 days ago

I don't want to disclose

Review from Engineering Dept · Posted 17 days ago

The generous PTO and flexible first policy for work from home vs office help me from getting burned out, and keeps me wanting to do my best to stay here!

Review from Customer Success Dept · Posted 17 days ago

I am happy with what I have,

Review from Customer Success Dept · Posted 17 days ago

It would be beneficial to increase the health insurance coverage to better align with current hospital expenses. Additionally, including parental insurance as part of the benefits package would be an excellent enhancement.

Review from IT Dept

The raises are never above 2% for excellent reviews. The promotion raise is a non-negotiable 6% - this includes the 2% yearly raise, which makes a promotion a 4% raise. They are increasing in office time to full time without warning and do not pay for parking. Benefits are expensive and awful!

Review from Finance Dept · Posted 14 days ago

As a MNC company CTC should match with role.

Review from Engineering Dept · Posted 17 days ago

It is well known that Vertafore offers below-market salaries with the idea that their long-term stability and, previously, work flexibility made up for that difference. But those latter perks are going away, which leaves people with below-market wages and little to no perks. So, why work there?

Review from Marketing Dept · Posted 17 days ago

I believe that employee benefits play a significant role in overall job satisfaction. Benefits such as comprehensive health insurance that covers family members, regular preventive health checkups, and wellness programs would provide greater financial security and peace of mind.

Review from IT Dept · Posted 17 days ago

I have 10 years of experience I think company is way under paid compared to our USA counterpart but we the same work.

Review from Operations Dept

I can trust and rely on the other members of my team.

Review from HR Dept · Posted 10 days ago

Great immediate team members, however cross-department collaboration is terrible.

Review from Finance Dept · Posted 14 days ago

Helping each other to learn new things

Review from Engineering Dept · Posted 17 days ago

Friendly, cooperative and always available to help

Review from Engineering Dept · Posted 17 days ago

The individuals at Vertafore are why people stick around. They are great and creative people who all seem to have fallen for the same ruse and are now making the best of the situation. They communicate well, are open to collaboration, and incorporate feedback without dissolving into arguments.

Review from Marketing Dept · Posted 17 days ago

co workers are very silo'ed. It is difficult to find a person to talk to outside your team if additional information is needed on product.

Review from Customer Success Dept

My coworkers need to be empowered to make decisions at their level. Some coworkers also need to acknowledge that what got us here won't get us there as I continue to hear comments like, "This is the way we've always done it."

Review from Legal Dept

Every meeting I've attended while working here could have been an email chain or teams group chat.

Review from Finance Dept

Learn to think for themselves, instead of deferring constantly and looking to others for answers. Stand up for themselves and not let customers and management push them around.

Review from Customer Support Dept

They need to be more encouraging to the new people.

Review from Customer Support Dept

We have great work-life balance.

Review from HR Dept · Posted 10 days ago

The culture and environment on my team is positive, I feel empowered to have transparent conversations with my direct manager.

Review from Finance Dept · Posted 14 days ago

Culture is really left up to individual teams to foster and not set at the executive level. We had one executive even explicitly state that culture was not a high priority to them. That being said, the strength of Vertafore is the smaller teams, who do a great job building a community.

Review from Marketing Dept · Posted 17 days ago

Work-life balance, teamwork, and supportive atmosphere.

Review from Customer Success Dept · Posted 17 days ago

we are implicated and wants our customer success

Review from Customer Success Dept · Posted 17 days ago

Clear communication and better documentation of internal process

Review from Sales Dept

Not really sure. It just seems hard to actually talk to people

Review from Engineering Dept

The company creates surveys that give them the answers they want to hear, and they don't learn the true feelings of the employees. Figure out what the employees actually care about and double down on that.

Review from Customer Support Dept

I don't know. We're all remote. Would be nice to see each other in real life more than 1x a year at SKO

Review from Sales Dept

Apt role complying with responsibilities. Decent pay with respect to market standards.

Review from Business Development Dept

Who likes the interview process? This is a strange question. It wasn't particularly odious.

Review from Engineering Dept

it is good, like all other companies

Review from IT Dept

UCAT and White paper coding

Review from IT Dept

Quick decision and waste no time goal

Review from Business Development Dept

It wasn't a terribly long process like some other companies - an online "test", a call or two, and one in-person interview (pre-covid). Things may have changed since then though.

Review from Engineering Dept

Sped up, my interview process took 2 months

Review from Engineering Dept

I'm always learning something new at work and I love working with my colleagues.

Review from HR Dept · Posted 10 days ago

Good environment to work, work life balance and work load is equal to job role

Review from Engineering Dept · Posted 17 days ago

When our software is able to exactly meet a customer's needs and solves a long standing problem.

Review from Customer Success Dept · Posted 17 days ago

the success of our customer related of our hard work

Review from Customer Success Dept · Posted 17 days ago

being part of a supportive and collaborative team environment is the most rewarding aspect of my job.

Review from IT Dept · Posted 17 days ago

Vertafore has stopped flexible remote work for several teams. They have put restrictions on some to come into the office several day a week, while some teams are able to continue 100% remote work. The mis-alignment sends mixed messages and creates a negative work culture of biases.

Review from Finance Dept · Posted 14 days ago

Below-market wage with little to no benefits or perks to compensate. Up the wage or bring back the perks, such as remote work.

Review from Marketing Dept · Posted 17 days ago

Executive team doesn't listen to staff feedback. They ask for it, as an effort to appear as though they want to incorporate employees' suggestions into company processes and policies, but they effectively ignore or circumlocute around it.

Review from Engineering Dept

Better use of tools - Teams full experience is not leverage to record and transcribe meeting notes - full use of the salesforce platform to maintain client details and client communications are just some examples

Review from Sales Dept

The technology being used in the applications are too old and brittle because no time had been spent on tech debt. The processes are really inefficient as well. Basically the phrase "sunk-cost fallacy" comes to mind in terms of technology and processes

Review from Engineering Dept

The paycheck, and even that is not great

Review from Engineering Dept

Flexibility motivation commitment potential growth

Review from Business Development Dept

challenging work

Pay market rates - and stop claiming you already do.

Review from Engineering Dept

Employee retention, knowledge transfer, onboarding

Review from Business Development Dept

pay

Value your employees and their specific knowledge in insurance.

Review from Engineering Dept