Vertafore Employee Reviews
Out of 6673 Vertafore employee reviews, 87% were positive. The remaining 13% were constructive reviews with the goal of helping Vertafore improve their work culture. The Admin team, with 98% positive reviews, reports the best experience at Vertafore compared to all other departments at the company. The Legal team offered the most constructive feedback, with 27% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
Review from Engineering Dept · Posted 2 days ago
Review from Customer Support Dept · Posted 5 days ago
Review from Customer Support Dept · Posted 5 days ago
Other than when I was at a start-up in the early 2000s, this is my best work experience ever.
Review from Operations Dept · Posted 9 days ago
Compensation is a pathetic joke, expecting stellar performance for mediocre pay.
Review from Engineering Dept · Posted 9 days ago
What do you like best about the leadership team?
Clarity in the vision where we need to lead as a business. Innovating with purpose and frequent communication has been on top of mind.
Review from Engineering Dept · Posted 2 days ago
I appreciate the leadership team's focus on employee development, teamwork, and maintaining a positive workplace culture. They consistently work toward improving processes and driving organizational success.
Review from Customer Support Dept · Posted 5 days ago
supportive, growth mindset, accepts feedback
Review from Design Dept · Posted 5 days ago
Vertafore leadership is committed to fostering a strong culture, retaining top talent, and maintaining a customer-centric approach to decision making.
Review from Operations Dept · Posted 5 days ago
They have a clear vision to keep our company as the leader in its industry.
Review from Operations Dept · Posted 9 days ago
What does the leadership team need to get better at?
Pay. The sales floor makes a lot of money for the company and they ask a lot of us. The hourly pay does not cover rent and groceries. and we have to pay for parking while being the only team that has to come in 3+ days a week.
Review from Sales Dept
First Respect the People and care about employees concern
Review from Product Dept
The initial attraction of Vertafore was work flexibility, workplace perks, and job stability in exchange for a below-market salary. Over time, the executive team have removed the flexibility, stopped offering perks, and maintained the below-market salaries, effectively taking away the positives.
Review from Marketing Dept
Executive leadership is OPAQUE. Staff questions are met with equivocation and a lack of clear answers. Also, PAY YOUR STAFF A FAIR WAGE.
Review from Engineering Dept
clear communication and better tools to share the information across teams - needing to have one source of the truth for clients and leadership
Review from Sales Dept
What is the best part about your compensation package?
Focus on performance based on bonus.
Review from Engineering Dept · Posted 2 days ago
The compensation package is competitive and includes valuable benefits that support employees' well-being. I also appreciate the stability, timely compensation, and opportunities for growth.
Review from Customer Support Dept · Posted 5 days ago
"The best part of my compensation package is the combination of competitive salary, benefits, and opportunities for career growth and recognition."
Review from Customer Support Dept · Posted 5 days ago
It's a fair salary with a good bonus opportunity. HR consistently works on our behalf to keep healthcare premiums realistic.
Review from Operations Dept · Posted 5 days ago
Flexible time off with no hassles.
Review from Operations Dept · Posted 9 days ago
Why do you feel undervalued and what would make you feel better about your compensation?
being paid 70% market value while expecting 100% effort. Wanting best of class performance while offering bottom of the barrel compensation. Actually rewarding and incentiving hard work and performance
Review from Engineering Dept · Posted 9 days ago
Overtime was taken away from my team with no warning, no notice, and the reason we were told came out as a lie and we still have no answers. Without over time, I'm not sure how much longer I will be able to afford to work here.
Review from Operations Dept · Posted 13 days ago
The compensation is much lower than similar positions elsewhere
Review from Sales Dept · Posted 15 days ago
I have been consistently paid below average salary for my career / role since I started working at Vertafore
Review from Engineering Dept
Pay can't cover rent and food. Hard to determine budget since most money comes from commission. the sales team beats company goals regularly and yet, no raises even with rising cost of living.
Review from Sales Dept
What are some of the best things about your team?
Collaborative, curious and driven to innovate.
Review from Engineering Dept · Posted 2 days ago
Our team is highly collaborative, supportive, and always willing to help one another. We communicate effectively, share knowledge openly, and work together to achieve common goals while maintaining a positive and respectful work environment.
Review from Customer Support Dept · Posted 5 days ago
"My team is supportive, collaborative, and always willing to help. We work well together, share knowledge freely, and maintain a positive and respectful work environment."
Review from Customer Support Dept · Posted 5 days ago
Very social but dedicated to getting the work done.
Review from Operations Dept · Posted 5 days ago
We have the best team in the company.
Review from Operations Dept · Posted 9 days ago
What do your coworkers need to improve and how could you work together better?
Too many don't know what theyre doing and are mote concerned with covering their own skin than actually trying to learn and figure things out.
Review from Engineering Dept · Posted 9 days ago
All politics they are in system from more than 10yes
Review from Engineering Dept
co workers are very silo'ed. It is difficult to find a person to talk to outside your team if additional information is needed on product.
Review from Customer Success Dept
My coworkers need to be empowered to make decisions at their level. Some coworkers also need to acknowledge that what got us here won't get us there as I continue to hear comments like, "This is the way we've always done it."
Review from Legal Dept
Every meeting I've attended while working here could have been an email chain or teams group chat.
Review from Finance Dept
What is most positive about the culture and environment at your company?
Willingness to listen and change.
Review from Engineering Dept · Posted 2 days ago
The positive work environment, supportive colleagues, open communication, and focus on teamwork make it a great place to grow and contribute effectively.
Review from Customer Support Dept · Posted 5 days ago
"A supportive, collaborative, and respectful work environment where employees are encouraged to learn, grow, and contribute their best."
Review from Customer Support Dept · Posted 5 days ago
A performance-oriented environment that values accountability and execution without compromising work-life balance.
Review from Operations Dept · Posted 5 days ago
Everyone is smart and works hard.
Review from Operations Dept · Posted 9 days ago
What needs to change to make the company culture better?
Directors they injects unnecessary polices and not take care about the value of product which did in past
Review from Product Dept
Clear communication and better documentation of internal process
Review from Sales Dept
Not really sure. It just seems hard to actually talk to people
Review from Engineering Dept
The company creates surveys that give them the answers they want to hear, and they don't learn the true feelings of the employees. Figure out what the employees actually care about and double down on that.
Review from Customer Support Dept
I don't know. We're all remote. Would be nice to see each other in real life more than 1x a year at SKO
Review from Sales Dept
What did you like most about the interview process?
Who likes the interview process? This is a strange question. It wasn't particularly odious.
Review from Engineering Dept
it is good, like all other companies
Review from IT Dept
UCAT and White paper coding
Review from IT Dept
Quick decision and waste no time goal
Review from Business Development Dept
It wasn't a terribly long process like some other companies - an online "test", a call or two, and one in-person interview (pre-covid). Things may have changed since then though.
Review from Engineering Dept
What would you improve about your company's interview process?
Sped up, my interview process took 2 months
Review from Engineering Dept
What makes you most happy at work?
Good challenges to solve. People are integral to the work place and they are eager to collaborate and make our products better for our customers.
Review from Engineering Dept · Posted 2 days ago
Working with talented colleagues, achieving team goals, and continuously learning new things make work enjoyable and fulfilling for me.
Review from Customer Support Dept · Posted 5 days ago
"Working with a supportive team, learning new things, and making a meaningful contribution to our goals are the things that make me happiest at work."
Review from Customer Support Dept · Posted 5 days ago
the work I am committed to
Review from Design Dept · Posted 5 days ago
Leading a team of top performers who take pride in delivering exceptional outcomes for customers and colleagues alike.
Review from Operations Dept · Posted 5 days ago
What's going wrong and how can it be improved?
Actually paying people a competitive wage
Review from Engineering Dept · Posted 9 days ago
Its a job not a passion
Review from Sales Dept
Managment should change in india
Review from Engineering Dept
Main management should closely monitor the leadership team what they are doing.
Review from Product Dept
Vertafore has stopped flexible remote work for several teams. They have put restrictions on some to come into the office several day a week, while some teams are able to continue 100% remote work. The mis-alignment sends mixed messages and creates a negative work culture of biases.
Review from Finance Dept
What do you like best about your company?
The paycheck, and even that is not great
Review from Engineering Dept
Flexibility motivation commitment potential growth
Review from Business Development Dept
challenging work
What would you most like to see improved at your company?
Pay market rates - and stop claiming you already do.
Review from Engineering Dept
Employee retention, knowledge transfer, onboarding
Review from Business Development Dept
pay
Value your employees and their specific knowledge in insurance.
Review from Engineering Dept